| Updated: Players who sign up and fund their accounts can win cash prizes and participate in the available free bingo games. Polo Bingo runs a well-structured website that is not cluttered with too many sections or unnecessary information, allowing for quick, fuss-free navigation. The vibrant pink layout immediately grabs your attention and makes your time at Polo Bingo more enjoyable.
The partnership with Dragonfish ensures that players benefit from intuitive bingo software with several handy options for personalising their gameplay. Players can socialise and mingle through the chat facility, as well as participate in numerous chat bingo games with extra prizes and free coins up for grabs.
Polo Bingo seeks to make new players’ visits to its website more rewarding by offering a substantial welcome bonus plus free spins on qualifying slots. Existing customers are enrolled in a loyalty scheme that rewards them with additional prizes and enables them to collect points for every real-money bet they place on the website. You can qualify for a bonus by depositing through one of several trusted payment methods that offer ease of use and high levels of security.
Customer support is available throughout the week to assist customers via live chat, email, and telephone. The website also supports mobile gaming, with players able to download free apps for iPhones and iPads from the App Store.
Promotions and Bonus Terms
At the time of writing, Polo Bingo greets first-time players with a generous 200% Welcome Bonus of up to £100, giving them additional funds with which to play bingo. Newly registered members of the website also receive 20 free spins that they can use on several qualifying titles from the operator’s catalogue. If you already hold an account with Polo Bingo, you can participate in an ongoing promotion called Money Penny, where you may have the chance to win a £250 jackpot. Continue reading for further details about the terms and conditions of both offers.
200% Welcome Bonus Plus 20 Free Spins
- Deposit at least £10 to get up to £100 plus 20 free spins
- The free spins are released in batches and can be used on selected slots only
- Players need to meet wagering requirements of 3x the deposit plus bonus amount
This 200% Welcome Bonus gives new customers an incentive to register at Polo Bingo by providing additional funds for trying its games. The bonus is intended for new members who make their first deposit of at least £10. They can then receive up to £100 and 20 free spins on three slots from Polo Bingo’s portfolio.
Once you register and make the minimum payment, the bingo bonus will be credited to your bonus balance immediately. The free spins are split into three batches. First, you receive 10 free spins on Eyecon’s Fluffy Favourites, followed by five bonus rounds on Irish Luck and five free spins on the Twinkle slot. Visit the vouchers area in the main lobby to claim the free spins and bonus. You have 48 hours following your registration and deposit to opt in to the offer.
You can use the free credits to purchase bingo tickets, and any winnings are yours to keep subject to the applicable wagering requirements. Before you can withdraw your winnings, however, you must clear the playthrough requirements attached to the promotion. The free bingo credits are subject to a rollover of 3x the bonus plus deposit amount. The wagering requirement for the 20 free spins is 99x. Players who fail to clear the playthrough before initiating a withdrawal will have their bonus winnings voided and removed from their balance.
Make sure you play the games with the highest contribution percentage towards the wagering requirements. This way, you can complete the rollover more quickly. You can check how much each type of game at Polo Bingo contributes towards the bonus playthrough in the table below.
| Type of Game | Game Wagering Contribution |
|---|---|
| Video Slots | 100.00% |
| Progressive Slots | 50.00% |
| Keno | 90.00% |
| Scratch Cards | 90.00% |
| Arcades | 90.00% |
| Tournaments | 90.00% |
| Hi-Lo Games | 20.00% |
| Baccarat | 5.00% |
| Blackjack | 5.00% |
| Live Blackjack | 5.00% |
| Roulette | 5.00% |
| Live Roulette | 5.00% |
| Video Poker | 5.00% |
| Wheel of Light | 5.00% |
Daily Jackpot of up to £250
- Buy bingo tickets for £0.01
- Join fellow roomies each night at 23:00
- Play for the chance to collect a sliding jackpot of up to £250
- Up to 96 cards allowed per player
Polo Bingo also caters to its existing player base. Those who already hold accounts with the gambling operator can win up to £250 each night through a promotion called Money Penny Bingo Jackpot. To participate, you simply need to purchase a ticket for as little as £0.01 and join fellow players at 23:00 each night in the qualifying Money Penny room for the chance to win a share of the daily sliding jackpot. The bingo games that qualify for the promotion are played with 75 balls, and each player can purchase up to 96 tickets for each qualifying game in the Money Penny room.
This is an opportunity to boost your bingo balance with a substantial prize, provided that you mark off all the numbers on your card within the minimum number of calls. The top prize of £250 goes to the player who completes a full house in fewer than 36 calls. After 36 numbers have been called, the sliding jackpot begins to decrease, but there is a minimum guaranteed prize of £25 for those who reach bingo in 57 calls or more. If there are several winners, the sliding jackpot is normally shared between them.
General Bonus Terms
Those who are new to Polo Bingo should read the website’s terms and conditions before claiming any promotional offers. Each bonus has specific terms, but many of these conditions apply to all bonuses available at Polo Bingo.
For starters, wagering requirements apply to most promotional offers and must be met before submitting a withdrawal request to Polo Bingo. This is the case with the 200% bonus, for which the playthrough requirement is 3x the total of the deposited amount and the bonus. For example, if you deposit £20, your deposit will be matched with a £40 bonus, giving you a total of £60 to play with.
If you win while using the bonus funds, the winnings will be transferred to your withdrawable balance only after you have wagered £180 (3 x £60). If you submit a withdrawal request and attempt to cash out your winnings before completing the full playthrough requirement, the bonus winnings will automatically be removed from your Polo Bingo account.
As previously mentioned, some games have a higher contribution percentage towards clearing the bonus rollover. Playing those titles enables you to complete the wagering requirements and receive your winnings more quickly.
The most efficient option is to wager your deposited money on the available slots. For every £100 you stake while spinning the reels, Polo Bingo will remove the same amount from your rollover because this type of game has the highest contribution rate at 100%. Blackjack, Wheel of Light, and video poker have a contribution rate of only 5%. By playing these games for real money, you will clear only £5 from your playthrough requirement for every £100 you stake. Clearing the rollover this way will take considerably longer, so it is more efficient to play games with the highest contribution rate.
Another point to keep in mind is that credits redeemed as bonuses cannot be withdrawn from your Polo Bingo balance because they are intended solely for free play. Only people of legal gambling age can register and participate in the promotional offers available at Polo Bingo. The betting operator accepts only customers who are at least 18 years old.
Each new customer is eligible for only one Welcome Bonus. Players who breach the terms by attempting to sign up multiple times to redeem more than one bonus will have their accounts terminated. Registering multiple accounts is not permitted, as each household and IP address qualifies for only one account.
The same restriction applies to customers who already hold an account with one of Polo Bingo’s sister sites. If you already have an account with Moon Bingo or Robin Hood Bingo (which are also operated by Cassava Enterprises Limited) and have participated in the new-player offer there, you will not be allowed to claim an additional Welcome Bonus at Polo Bingo, and vice versa.
Players from certain jurisdictions are not eligible to participate in Polo Bingo’s promotional offers. You will not be able to deposit and redeem a bonus if you are domiciled in the United States, France, or Italy, among several other countries.
Banking
When you open an account at Polo Bingo, you can deposit funds and withdraw your winnings through a range of trusted payment methods that offer convenience, security, and efficiency. The list of available payment options may appear somewhat limited compared with those of other gambling operators. Nevertheless, players can choose from several popular methods, including Visa, Maestro, and MasterCard cards, PayPal and Neteller e-wallets, wire transfers, and prepaid virtual cards and vouchers.
Debit and Credit Cards
The main advantage of processing transactions with your card is that the method is accepted in all currencies and can be used by players from most countries supported by Polo Bingo. This is considered one of the fastest ways to fund your bingo account, as the payment is processed immediately. Although all major brands are accepted, Polo Bingo generally prefers deposits made through Visa. However, you can also fund your balance with Visa Electron, Maestro, and MasterCard. Withdrawals are returned to the same card used for the deposit, adding to the convenience by removing the need to find an alternative method for cashing out.
The process is quick and straightforward. When you visit the cashier and select the deposit button, a new pop-up window displays all supported methods. Select your card and enter its details, including the card number, expiry date, and cardholder’s name. The name most likely to appear on your bank statement is that of Polo Bingo’s owner, Cassava Enterprises Limited. Card payments are instant and free, but you may incur fees from your banking institution.
Paysafecard
Those looking for a higher level of privacy can make payments to Polo Bingo with Paysafecard. This is a prepaid voucher that you can obtain from various physical outlets or purchase online from Paysafecard’s official website. There is no need to hold a bank account or own a credit card.
The vouchers are available in different denominations, with the lowest being £10. Each voucher has a unique 16-digit PIN code. When depositing, you simply enter your PIN without revealing sensitive financial information. You can use the same voucher several times until its full value has been depleted. Unfortunately, withdrawals cannot be made through this method because it is prepaid. You can, however, register for a Paysafe e-wallet, such as Neteller, and use it to receive your winnings.
PayPal
If you do not mind completing a brief registration process, you can sign up for a PayPal account to use at Polo Bingo. This e-wallet supports digital money transfers and serves customers in an extensive list of countries around the world. After registering your PayPal account, you can link it to a card or bank account and transfer funds to it. The method supports all currencies used by Polo Bingo, including GBP and EUR.
When you select PayPal as your preferred method in the cashier, you will be redirected to PayPal’s official website to sign in to your account and confirm the deposit. The money will be transferred to your Polo Bingo account within a few seconds, allowing you to purchase bingo tickets and join your roomies right away.
Entropay
Those who prefer using cards but do not wish to register their physical cards on gambling websites can choose Entropay. This payment services company allows online bingo players to create a virtual Visa card and use it to deposit and withdraw funds conveniently.
It also helps you maintain your privacy when gambling online because your transactions with Polo Bingo will not appear on bank statements. This can also help protect you from suspicious charges or fraudulent activity. Another benefit is that it reduces the risk of overspending and helps you keep your gambling activity under control. This is because the virtual cards are prepaid, so players can create new ones or cancel existing ones whenever they choose. Deposits with Entropay are processed quickly. Withdrawals are also possible, but you will have to wait several business days to receive your funds from Polo Bingo.
Additional Banking Options
If none of the payment methods listed above appeals to you, Polo Bingo offers several other convenient banking options. Those who are reluctant to use cards or digital wallets can choose to deposit through standard wire transfers. This method has one drawback: it takes longer than the other options. Deposits by wire transfer are normally credited within 5 to 8 days, while withdrawals take up to 10 working days.
Cheques are also supported for withdrawals, but they are the least time-efficient method. They take up to 6 days in the UK, up to 10 days in other European countries, and up to 21 days in the rest of the world.
Several other points should be considered when making payments to and from Polo Bingo. Choose your currency carefully when registering on the website because withdrawals will be processed in the same currency used for your deposits. You can request a maximum of ten withdrawals per day. Polo Bingo does not impose additional charges on your payments, but you should contact your bank or payment services provider to ask about its policies and avoid unexpected fees.
When you sign up, you will be asked to undergo verification for security reasons. To complete the verification process successfully, you must provide copies of certain documents, such as your ID (a passport or driver’s licence is also acceptable), a scanned copy of your credit or debit card, and a recent credit card statement or utility bill that confirms your permanent address. When you withdraw larger amounts from your account, Polo Bingo may also request additional verification.
| Banking Methods | Minimum/Maximum Deposit | Minimum/Maximum Withdrawal | Deposit Timeframes | Withdrawal Timeframes | Currencies | Accepted Countries |
|---|---|---|---|---|---|---|
| Visa | £5 – Not Listed | £5 – Not Listed | Instant | 4 to 7 business days | USD, EUR, GBP | Most Accepted |
| Visa Electron | £5 – Not Listed | £5 – Not Listed | Instant | 4 to 7 business days | USD, EUR, GBP | Most Accepted |
| Maestro | £5 – Not Listed | £5 – Not Listed | Instant | 4 to 7 business days | USD, EUR, GBP | Most Accepted |
| MasterCard | £5 – Not Listed | £5 – Not Listed | Instant | 4 to 7 business days | GBP | The UK only |
| Neteller | £5 – Not Listed | £5 – Not Listed | Instant | 4 to 5 business days | GBP | The UK only |
| PayPal | £5 – Not Listed | £5 – Not Listed | Instant | 4 to 5 business days | USD, EUR, GBP | Most Accepted |
| Entropay | £5 – Not Listed | £5 – Not Listed | Instant | 4 to 7 business days | USD, EUR, GBP | Most Accepted |
| Paysafecard | £5 – Not Listed | N/A | Instant | N/A | USD, EUR, GBP for deposits | Most Accepted |
| Wire Transfers | £5 – Not Listed | £5 – Not Listed | 5 to 8 business days | Up to 10 business days | USD, EUR, GBP | Most Accepted |
| Cheques | N/A | £5 – Not Listed | N/A | 15 days for Europe, 6 days for the UK and up to 21 days for the rest of the world | USD, EUR, GBP | Most Accepted |
Loyalty and VIP Programme
Polo Bingo has created a VIP programme for its most loyal customers. In this case, loyal players are those who fund their accounts regularly and make larger deposits. Such customers are normally invited to join the programme as a token of appreciation. Receiving an invitation can be worthwhile because membership includes several benefits.
The programme is called the Diamond Club and consists of four tiers. The lowest is the Ruby level, followed by the Sapphire, Emerald, and Diamond levels. Those who join Polo Bingo’s VIP programme can receive a Real-Cash Bonus of up to £200, 15% cashback on their weekly losses on Thursdays, exclusive access to VIP rooms and tournaments, larger bonuses, and personal support assistants who can help with account management.
The higher the tier, the greater the available rewards. Using cashback as an example, players at the Ruby level receive a rebate of up to £50 on their weekly losses, while those who reach the Diamond level qualify for a refund of up to £200. Please note that these rebates take effect within the first four days of each month.
Polo Bingo VIP members also enjoy reduced wagering requirements, which allow them to complete their rollover more easily. Membership is reviewed monthly. Those who receive an invitation can expect their accounts to be upgraded within the first four days of the month.
The gambling operator has also established a loyalty programme based on collecting points. Points are awarded when you purchase bingo tickets, participate in chat room games, and play other available titles for real money. You receive points each time you wager £5 on the games or purchase a bingo ticket worth £0.35 or more. To redeem your points, log in and visit the “My Account” section. Every 1,000 points you collect is equal to £1 in bonus money.
Software and Bingo Games
Polo Bingo has established partnerships with several major casino software developers. Its gaming library includes a comprehensive range of slots and classic games such as baccarat, blackjack, and roulette from providers including NetEnt, IGT, and Blueprint Gaming. The games are available in instant-play format, so players do not have to download or install additional software on their desktop computers.
The bingo network itself is powered by Dragonfish, a provider of online bingo services. Dragonfish is well known in the online bingo community and has partnered with more than a hundred brands, including Cassava-owned 888ladies. Polo Bingo’s bingo network includes several features designed to improve player convenience.
These include support for multiple currencies, customisable promotions available only on the website, and numerous 75-ball and 90-ball variations of bingo. Some available variants are connected to a progressive jackpot network, giving bingo fans the chance to compete for substantial prizes.
Large jackpots are also awarded daily in the Money Penny room, where you can buy a ticket for a single penny. Seven-figure prize pools are available in the Self Made Millionaire room, and there are guaranteed winners in every game. The share of the prize pool you receive is determined by the number of calls needed to complete the qualifying pattern on your bingo card. Swedish Bingo is also available to members of the Polo Bingo community.
Bingo is a social game that gives players the opportunity to interact with other members of the community. At Polo Bingo, players can enjoy the chat rooms, share their thoughts with fellow bingo fans, and talk with friendly hosts who are there to ensure that everyone has an enjoyable experience. Participating in chat games also gives you the opportunity to earn additional rewards in the form of extra coins. These bonus coins can be converted into free credits for purchasing bingo tickets.
You can also play bingo on mobile devices because the website is compatible with a broad range of smartphones and tablets, including devices running iOS, Android OS, and Windows OS. If you have sufficient storage space, you can download and install the dedicated iPad or iPhone apps from the App Store.
Licensing Information
Players who decide to join Polo Bingo’s community can enjoy greater peace of mind because they are gambling on a regulated website. The operator is subject to regulations in Great Britain and Gibraltar. Polo Bingo holds two different licences. For customers from the United Kingdom, the website operates under a licence issued by the UK Gambling Commission. Players from other countries are also welcome to join, as Polo Bingo has obtained permission from the Gibraltar Gambling Commission to provide its services internationally.
The website is owned and operated by Cassava Enterprises Limited, a company registered in Gibraltar. Cassava Enterprises Limited is also behind several of Polo Bingo’s sister websites. These include Ted Bingo, Sin Spins, Vegas Jackpots, Vegas Spins, Robin Hood Bingo, and Moon Bingo, among other brands. Those interested can check Polo Bingo’s licence numbers at the bottom of its home page.
In accordance with the requirements of its two regulators, Polo Bingo promotes responsible gambling and strives to provide players with a secure environment. Payments to and from the website are protected by SSL encryption. You can set your own daily, weekly, or monthly deposit limits to help prevent overspending and maintain control of your gambling. The games available on the website use a Random Number Generator certified by independent auditor eCOGRA to produce random outcomes.
Customer Support
Polo Bingo provides several customer support options. The gambling operator recognises the importance of customer satisfaction and aims to treat its players with respect. While issues may not arise often, players may occasionally need additional information or assistance with matters such as claiming a bonus.
A customer support agent is available through the website’s live chat facility at all times, including weekends and public holidays. Agents typically respond to players’ queries within seconds and answer questions calmly, patiently, and professionally. Each agent is trained to provide the necessary assistance quickly and courteously.
Players who do not require an immediate response have two other options for contacting customer support. You can send an email, but make sure you explain your issue or question as clearly as possible so the support agents can assist you effectively. You can also contact the team by telephone. Regardless of the contact method you choose, professional assistance is available.