Moon Bingo’s vibrant and uncluttered website is home to a variety of video slots, table games like roulette, multi-hand blackjack, and baccarat, a live dealer casino, video poker, scratch cards, and of course, a range of quality bingo offerings, available across several rooms, including the Biggie, the Grand, the Ultra, and the Supreme. The gaming library consists of popular titles created by some of the best developers of premium casino software in the world, such as NetEnt, Evolution Gaming, Barcrest, IGT, and NextGen.
The website is packed with fun bingo games played with 75 or 90 balls. These run on intuitive software provided by Dragonfly to ensure players would enjoy a hassle-free stay at Moon Bingo and would benefit from an excellent loyalty programme, huge daily jackpots, free bingo games, and easy-to-reach chat support.
Moon Bingo likes to express its appreciation towards customers by showering them with ample bonuses and promotions on a daily basis. First-timers are in for a warm welcome in the form of a generous 200% bingo bonus plus free spins while existing, depositing customers can participate in a number of ongoing promotions to collect free coins and tickets.
You have all your favourite games right there in the palm of your hand since Moon Bingo is mobile-responsive and offers a dedicated iOS application for a free download. The website supports some of the most commonly used payment methods out there so that you can deposit, claim a bonus, and start winning big within seconds of registering an account.
Promotions and Bonus Terms
Those who sign up and play at Moon Bingo for the first time are greeted with a fantastic No Deposit offer of 2-day Free Bingo, and a generous 200% Welcome Bonus of up to £100 plus 100 Free Spins on pre-selected slots. Customers who already hold accounts at Moon Bingo are granted a chance to increase their bingo bankroll by partaking in the operator’s loyalty scheme and winning guaranteed coin prizes on Moon’s Prize Wheel. Below, you will find more extensive information on what you need to do to qualify for these fantastic promotional offers.
No Deposit Bingo
- Sign up with a real-money account
- Visit the Biggie Room, reserved for newbies
- Purchase free bingo tickets and compete for the chance to pocket a sliding jackpot
Inexperienced and casual bingo players are recommended to take advantage of the No Deposit bonus, offered to newcomers at Moon Bingo. The only requirement you should comply with is to sign up with a real-money account at the website and this is it – you can then visit the Biggie Room where you get to play loads of exciting bingo games at no charge for the chance to bag actual prizes. You simply purchase bingo tickets for the available games for free and wait for the qualifying games to commence.
This provides you with the amazing opportunity to collect a sliding jackpot, which is precisely the opposite of the progressive prize pools. The sliding jackpots start at a predetermined amount and players need to complete a full house in a specific number of calls. The greater the number of calls the full house consists of, the more the jackpot would “slide down” and decrease, but there is normally a guaranteed minimum prize you qualify for.
200% Welcome Bonus of up to £100 Plus Free Spins
- Deposit a minimum of £10 to qualify
- Receive up to £100 in free bingo credits plus 100 free spins on selected slots
- Free spins are released in batches of 20 for a period of five days after the registration
- The free spins can be used on selected slots like Twinkle, Unicorn Bliss, Enchanted Prince, Irish Luck, and Fluffy Favourites
- Wagering conditions of 3x the deposit and bonus amounts apply
Once players have tested Moon Bingo’s products at no charge by opting in for the No Deposit bonus, they can commit with an investment of £10 or more to qualify for the 200% welcome offer of up to £100 plus 100 free spins on some of the hottest slots, available at the website. You can use your bonus credits to play bingo at no charge. The free spins will be released into your account in batches of 20 for five days after you have processed your first deposit at Moon Bingo. Make sure you use them up as they are valid only for a period of 24 hours after you have been credited with them.
As usual, players need to fulfil specific wagering requirements before they attempt to cash out the winnings they have accumulated with the free credits. In the case of the £100 bingo bonus, you need to cover a rollover of 3x the deposit plus the bonus amount. To use an example, imagine you have deposited £10 to receive a bonus of £20 for a total of £30 to play with. Before you send a withdrawal request to Moon Bingo, you are expected to have spent at least £90 (3 x £30) of your own money. Otherwise, your bonus winnings will be forfeited from your Moon Bingo account.
The playthrough for the profits you have generated with the free spins is quite high at 99x. Make sure you check the table below to see which types of games will help you cover your rollover the quickest as the wagering contribution varies. Betting on slots, Keno, and scratch cards is the fastest way to complete the playthrough as they have a 90% contribution.
| Type of Game | Game Weightings towards Playthrough |
|---|---|
| Video Slots | 90.00% |
| Scratch Cards | 90.00% |
| Keno Games | 90.00% |
| Arcades | 90.00% |
| Hi-Lo Games | 50.00% |
| Blackjack Variations | 5.00% |
| Roulette Variations | 10.00% |
| Wheel of Light | 5.00% |
| Video Poker | 5.00% |
Free Bingo Every Day
- Bag your share of the daily £900 prize pool
- Become a depositing player at Moon Bingo to enjoy more free games at four special rooms
- Unlock the free Biggie Room with a minimum qualifying deposit of £10
- Purchase up to 6 tickets at no charge
- The free daily games take place each day from 12:00 to 22:45
- Wagering requirements of 3x the bonus amount apply
One of the biggest incentives to join the close-knit community of Moon Bingo stems from the fact the operator showers its customers with free bingo games on a daily basis. These take place in four rooms where you are allowed to purchase bingo tickets for different games without actually paying a penny from your own money.
Newbies simply need to process a £10 deposit to become eligible for the 48-hour access to the free Biggie Room and try to grab the £50 prize. There is also the option to enter one of the other three free rooms but you must commit with a higher deposit to receive access and tickets at no charge.
You can enter the Grand Room after processing a minimum deposit of £20. Next in line is the Ultra Room which you can unlock after depositing at least £30 for the chance to collect a £250 jackpot. The Mega £500 jackpots are awaiting newcomers in the Supreme Room which requires a minimum deposit of £50.
Please note that you can gain access to all four sections of the website by unlocking the more costly rooms. For example, a £50 deposit will qualify you not only for the Supreme Room but will unlock the other three free sections for you as well.
Moon’s Prize Wheel
- Wager £500 to receive a free spin on the Wheel of Prizes
- You can qualify with wagers from all devices, desktop and mobile
- A win cap of £1 to £5 on free spins winnings applies
- Spin the prize wheel up to 5 times per day
Registered customers of Moon Bingo can complete different achievements to fill up a progress bar and receive a chance to spin Moon’s Prize Wheel to collect one of twelve guaranteed prizes. These include cash bonuses, free spins on the slots, free coins for bingo games, and mystery prizes. Every £500 you invest earns you a free spin on the Wheel, with the option to claim up to 5 spins each day.
There is no need to hurry and use up all the Prize-Wheel spins you have been awarded as they will accumulate in your account. Do not forget to track your progress bar as you play, it is automatically updated once every 60 minutes.
General Bonus Terms
As prospective customers of Moon Bingo have probably already noticed themselves, there are plenty of bonuses to claim at the website but each one has its distinct terms and conditions that must be covered before the winnings become withdrawable. Some of the promotional terms, however, are valid for all available offers.
Most bonuses are bound by wagering requirements which in this instance stand at 3x the bonus plus deposit amount for the free credits. Let’s assume you redeem the 200% Welcome Bonus and have a total of £150 in your balance to play with (bonus plus deposit). If you generate some winnings, the sum will be released from your bonus balance after you have staked at least £450 of your own money at Moon Bingo. Usually, players who abuse the promotional terms and attempt a cash-out prior to completing the playthrough have their winnings declared void.
As normally you are given a specific amount of time to cover your playthrough, you should carefully choose the games you bet on as each type has a different contribution towards clearing the wagering requirements. At Moon Bingo, the games of chance (like slots, Keno, and scratch cards) have the highest contribution of 90% whereas blackjack’s wagering contribution stands at the meagre 5%. What this means is that for every £100 you stake on blackjack, only £5 will be cleared from your £450 rollover causing you to cover your wagering requirements at a snail’s pace.
The free spins you are given in addition to your bingo bonus apply only to selected games and you are prohibited from using them on other titles from Moon Bingo. Bonuses would normally expire after a given period of time, which is why you should always read the promotional terms in detail to ensure you use up your bonus prior its expiry. Last but not least, remember only customers of legal gambling age (18 years in this instance) can partake in promotional incentives and sign up with accounts at Moon Bingo.
Banking
At Moon Bingo, they strive to ensure all players have the best possible experience ever, which is why they support many different payment solutions to cater to all customers’ needs. Some of the most widespread methods of banking include Visa, MasterCard, PayPal, Neteller, and Entropay, but wire transfers can also be initiated. Regardless of which option you go for, you can process your payments with the confidence your deposits and withdrawals are 100% protected from frauds.
Credit and Debit Cards
Payments conducted via credit/debit cards issued by the brands Visa, Visa Electron, and MasterCard are available in all supported Moon Bingo currencies, including GBP and EUR. This method is often preferred by players at the website as it poses as one of the fastest ways to load money into your account. Approved deposits are automatically credited to your balance so you can start playing bingo right away.
Debit cards by Maestro are also an option. This card brand has been around since the beginning of the 1990s and is issued by MasterCard. You can link the card to your personal bank account or use prepaid debit cards by Maestro. To boost your balance via this method, all you need to do is register your card with Moon Bingo. Your card will be accepted only as long as it is a registered in your name. You are prohibited from using somebody else’s card. When depositing and withdrawing with this payment solution, you will be required to send copies of some documents to verify your identity, card, and permanent address.
PayPal
Digital wallets, like those provided by the established payment services company PayPal are also an option for those who register at Moon Bingo from the UK, Ireland, Sweden, Switzerland, Norway and Finland, but the method is also supported in dozens of other jurisdictions. You can rely on safe, fuss-free and time-efficient transactions from your desktop computer or smartphone. In order to be able to use it, you must open a free PayPal account and use your log-in credentials to initiate and confirm the transaction – there is no need to share sensitive information in the process.
The method is supported for both deposits and withdrawals. You simply visit Moon Bingo’s cashier, click on PayPal (if available in your country of residence), and enter the desired amount – you will be automatically taken to PayPal’s official page where you need to input your e-wallet password and username and confirm the transaction.
Entropay
You are used to paying for online purchases with your card but feel reluctant to use it at a gambling website? If so, Entropay poses as the best alternative for you since the company enables customers from a variety of countries to create virtual prepaid cards by Visa on the fly. The only downside is that opening an account with Entropay is necessary if you intend to use it for online gambling transactions.
Once done with registration, you can load some funds into your new virtual card, either from another, physical card or from your bank account. One of the strongest points of this method is that it allows for a greater privacy with your payments and reduces the risks associated with overspending – the cards are not only prepaid but also disposable. The method can be used in three widely available currencies, EUR, USD, and GBP and is offered for both deposits and withdrawals at Moon Bingo.
Wire Transfers
Those who find it difficult to embrace modern payment solutions like the above-mentioned virtual cards or e-wallets should feel free to transfer their payments to and from their Moon Bingo accounts the old-school way, via wire transfers. This method offers a high level of security but it should be mentioned it is significantly less time-efficient when compared to the other options.
Timeframes on deposits via traditional wire transfers are shorter as the funds will be available in your balance around 3 days after the initiation of the transaction. In some instances, delays are possible where you may have to wait between 5 and 8 business days until the money reaches your bingo account.
The biggest advantage of using the method results from that fact it is widely accepted around the world, so it is practically irrelevant which country you are domiciled in – as long as it is on the list of jurisdictions accepted by Moon Bingo, your payment will go through. Mind that to perform a wire transfer, you need to provide a bank account number, a routing number, and the SWIFT code of your financial institution. Just make sure your bank allows for such transfers as not all do.
Additional Banking Methods
If you have not seen the method you intend to use in the sections above, fret not – Moon Bingo works with several other banking solutions, including digital wallet Neteller which supports a long list of countries so you are almost certain to find yours as well.
Another option is to deposit via the prepaid vouchers sold by Paysafecard – a great choice if you wish to keep your bingo expenditures in check as you can only spend the amount loaded into your voucher. You can purchase a voucher for as little as £10. The great thing is Moon Bingo accepts both deposits and withdrawals with this prepaid solution, unlike many other bingo websites which support Paysafecard for deposits only. You need to sign up for a My Paysafe account to cash out, though.
Deposits to players’ accounts usually take place in real time at Moon Bingo so you can purchase your tickets immediately. The minimum and maximum limits on payments are the same for most methods but since Moon Bingo is a firm supporter of responsible gambling, it enables its players to determine their own daily, weekly or monthly deposit limits.
Once you initiate a withdrawal, the requested sum will remain pending in your Moon Bingo account for a period of 48 hours, during which time it can be reversed. Each player is allowed to link up to 5 different banking solutions to their Moon Bingo account. Another condition drawn up by the gambling operator is that withdrawals are always processed in the same currency players have used when depositing.
The cashier allows you to initiate up to 10 withdrawals in a single day. For the most part, you will not incur payment fees on behalf of Moon Bingo but make sure to check with your bank or payment services provider to ask about their policies and charges, just in case. Consult the table below for more succinct information on limits and timeframes.
| Banking Methods | Minimum/Maximum Deposit | Minimum/Maximum Withdrawal | Deposit Timeframe | Withdrawal Timeframe | Currencies | Accepted Countries |
|---|---|---|---|---|---|---|
| Visa | £5 – £500 | £30 – £1,000 | Instant | 4 to 7 business days | USD, CAD, GBP, EUR | Most Accepted |
| Visa Electron | £5 – £500 | £30 – £1,000 | Instant | 4 to 7 business days | USD, CAD, GBP, EUR | Most Accepted |
| MasterCard | £5 – £500 | £30 – £1,000 | Instant | 3 to 5 business days | USD, CAD, GBP, EUR | The UK only |
| Maestro | £5 – £500 | £30 – £1,000 | Instant | 4 to 7 business days | USD, CAD, GBP, EUR | Most Accepted |
| Neteller | £5 – £500 | £30 – £1,000 | Instant | 4 to 5 business days | USD, CAD, GBP, EUR | The UK only |
| PayPal | £5 – £500 | £30 – £1,000 | Instant | 4 to 5 business days | USD, CAD, GBP, EUR | Recommended for the UK, Ireland, Finland, Sweden, Norway, and more |
| Paysafecard | £5 – £500 | £30 – £1,000 | Instant | Available for My Paysafe Account Holders | USD, CAD, GBP, EUR | Most Accepted |
| Entropay | £5 – £500 | £30 – £1,000 | Instant | 4 to 7 business days | USD, CAD, GBP, EUR | Most Accepted |
| Wire Transfers | £5 – £500 | £30 – £1,000 | 5 to 8 business days | Up to 10 business days | USD, CAD, GBP, EUR | Most Accepted |
| Cheques | N/A | £30 – £1,000 | N/A | 5 to 21 business days depending on the country | USD, CAD, GBP, EUR | Most Accepted |
Loyalty and VIP Programme
Customer satisfaction is extremely important for the management of Moon Bingo. Because of this, the renowned operator has designed a bespoke rewards scheme, tailored specifically to the needs of its most loyal bingo players. Members of the Diamond Club VIP Programme are pampered with generous prizes. The higher you progress through the scheme’s levels, the bigger the perks you enjoy. The programme consists of four tiers, Ruby (the lowest), Sapphire, Emerald, and Diamond (the highest).
Some of the perks frequently depositing players get to enjoy include a £200 Real-Cash Bonus, 15% Cashback Bonuses on Thursdays, increased withdrawal and deposit limits, reduced wagering requirements, faster cash-outs, access to exclusive VIP bingo rooms, special competitions, luxury gifts on birthdays, and a dedicated VIP manager to assist members of the Diamond Club with their accounts’ management.
The membership is reviewed each month and is granted only via exclusive invitations. Of course, depositing and partaking with real-money wagers frequently also helps. Playing bingo at the website regularly indeed pays out as members of the Diamond Club who manage to reach the highest tier have the losses they have generated during the week recouped with a 15% Cashback bonuses of up to £200. In comparison, customers who are at the first level are eligible only for a 5% Cashback Bonus of up to £50. Note that to qualify for these Cashbacks, members of the scheme are expected to contribute with a minimum deposit of £50 each week.
Players also collect comp points each time they spend at least £0.35 on bingo tickets. These can be exchanged for free credits to play bingo with and are redeemed at a rate of £1 for 1,000 points. Customers who have not placed any real-money stakes for a period of 30 days will have their accumulated comp points voided.
Software and Bingo Games
It was in the summer of 2017 that Moon Bingo decided to part ways with its previous software provider and to team up with Dragonfly for its bingo network. The partnership proved to be very fruitful which is not surprising considering the immense success Dragonfly enjoys in this industry. The renowned developer runs a world-class network in partnership with more than 140 acclaimed brands.
The software is extremely robust, not to mention its scalable nature enables Moon Bingo to provide its players with huge progressive and sliding jackpots, access to exclusive bingo rooms, a configurable loyalty programme and bonuses, free bingo games, and a live chat facility with experienced hosts that help create a sense of community among registered customers. You can register a chat name and mingle with fellow bingo fans, with the option to choose from different font colours and use emoticons.
The interface of the bingo platform is extremely intuitive and easy to navigate. There is no need to download any additional software in order to use it. All you need to do is register an account and enter the bingo rooms directly from your browser. The operator’s lobby is home to about a dozen different rooms where players can engage in a variety of bingo types, which involve 75 or 90 balls. Live Bingo is also available for those interested.
You are able to see the prize pools, the number of roomies, the buy-ins, and the starting times of the offered bingo variations. With such a vast diversity of rooms and game types, everyone is guaranteed to find a little something that corresponds to their preferences, interests, and bankroll size.
Speaking of bankrolls, the ticket prices over at Moon Bingo can fit into any budget, big or small. For many of the bingo games, it is possible to purchase your ticket for as little as £0.01. The most expensive tickets in some of the rooms cost up to £2. The prize pools reach impressive amounts, especially those of the progressive variations. For example, for some of the games in the Mega Jackpots section the pools have escalated to the seven-figure mark. There are four free rooms, reserved for first-timers where tickets can be obtained at no charge.
You can take your favourite bingo variations wherever you go since the website runs smoothly on both desktop and mobile devices. If you intend to play as you go, there are two options for you. You can load the rooms directly in your smartphone’s browser or opt for downloading the free Moon Bingo application from the website. The app has been optimised for play on iPads and iPhones.
Licensing Info
Players who join the international community of Moon Bingo have nothing to worry about as far as licensing is concerned. They can enjoy their favourite bingo variants with the confidence they are playing at a legitimate website that is well-known in the industry for its integrity and reliability. The excellent reputation Moon Bingo has earned is further cemented by the fact the operator is part of the highly acclaimed Cassava Enterprises Limited, which is one of the largest gambling groups in the world.
This company is also responsible for the operation of the 888 brand, many readers have probably already heard about. In addition, Cassava Enterprises Limited is responsible for the ownership and management of several other world-class bingo websites. These include Robin Hood Bingo, Ted Bingo, Sugar Bingo, and Polo Bingo, which are all practically sister sites of Moon Bingo.
Moon Bingo is a legitimate gambling website as it has received its licenses from the Gibraltar and the UK Gambling Commissions. These two regulators’ purpose is to make sure their licensees all operate in compliance with specific guidelines which aim at guaranteeing fair treatment and secure betting environment to customers. All games on Moon Bingo’s catalogue run on Random Number Generators that undergo regular audits and are certified by third-party testing agency eCOGRA as completely arbitrary.
The gambling operator is an avid supporter of responsible gambling as becomes evident by the fact players are prompted to choose daily, weekly or monthly deposit limits they are comfortable with.
Customer Support
The attitude Moon Bingo demonstrates towards its customers speaks volumes about how valuable and important its player community is for the operator. Bingo fans who register at the website can always rely on receiving the necessary help in the most professional and efficient manner ever. Every now and then, it happens so that players may need assistance with their payments or have to ask a question or two.
We recommend you to first browse through the detailed Help section where you will be able to find the answers to some of the most frequently asked questions, related to payments, limits, game rules, fair play, and account management. If you fail to find the information you are searching for, you can get in touch with a support agent in a flash via the live chat functionality the website supports. The icon for the chat is located in the right lower corner of the screen. Just type in your query and a friendly host will be with you in a few seconds to respond.
The support agents are competent enough to handle all sorts of issues, so do not hesitate to ask anything. If you like the service, you can even give your servicing agent a thumbs-up. When your issue or question is not that pressing, you can always send an email and expect a response within several hours or a day, at the most. Calling on the phone on the toll-free lines is your last alternative but whichever method you go for, you can count on being treated royally.