Lucky Creek Casino has been on the market for about a decade at this point, established back in 2009. It is part of the Genesys Technology Group of online casinos and has the benefit of an experienced and trustworthy operator.
With so many years of experience in the iGaming industry, Lucky Creek has shaped itself as an all-around good gambling website. Offering customers hundreds of unique and memorable titles, this online casino certainly aims to impress. Furthermore, it actively seeks to attract more customers on account of the generous Welcome Bonus, the daily rewards, and other short-term promotions that come after.
There is much to be said about this online casino and in this review, we will cover all important aspects of it. Moreover, we will pay special attention to the promotions it offers, giving you in-depth information.
Promotions and Bonus Terms
One of the best reasons to gamble online is the fact that you can take advantage of promotions and bonuses on a regular basis. Lucky Creek Casino does not change that trend and offers promotions to new and returning customers. Below, we will go into detail regarding the offers that you can claim at this online casino and the terms and conditions that you will have to follow.
- Claim 100% Match Bonus up to $500 + 25 Free Spins
- Bonus code: LUCKY1
- Wagering Requirements: 60x Bonus Amount
- General Terms and Conditions apply
The Welcome Bonus at Lucky Creek Casino is available to all newly registered customers and aims to give them a nice boost to their balance before they begin their journey with the casino. This promotion involves a 100% match bonus of your first deposit up to a maximum of $500. Additionally, you will also receive 25 free spins on Age of Spartans on top of the deposit match. To participate in this promotion, you need to enter the bonus code ‘LUCKY1’, which will grant you the match bonus. By the same token, the bonus code ‘MARSHAL’ will earn you the free spins.
The bonus money earned from this promotion have to be wagered 60 times before a withdrawal is allowed. Moreover, the match bonus sum is non-cashable. This means that when you complete the wagering requirement, the original bonus amount will be removed from the transaction and you will only be left with the profits.
- Monday: 100% match bonus up to $200
- Tuesday: 80% match bonus up to $400
- Wednesday: 90% match bonus up to $900
- Thursday: 80% match bonus up to $400
- Friday: 70% match bonus up to $700
- Saturday: 75% match bonus up to $800
- Sunday: 70% match bonus up to $750
Lucky Creek Casino likes to reward its players on a regular basis and for this reason, it runs promotions on a daily basis. These change every single day and something new is available. You can check every day to see what the current bonus is and if it suits you. The daily promotions are as follows:
General Terms and Conditions apply.
General Bonus Terms
As with any online casino, Lucky Creek has rules when it comes to its promotions. Certain offers may come with exclusive terms and conditions, though every bonus will follow the general rules more or less. Unless stated otherwise, the terms and conditions described below will apply to your bonus.
First and foremost, players may only play with a single bonus at any given time. This can be done by depositing a minimum of $20 each time. You are not allowed to claim multiple offers at once and if by chance, you do this, you risk losing your active bonuses and the winnings from them. Furthermore, each bonus comes with a wagering requirement that you have to fulfil before you are allowed to withdraw the bonus funds. This amounts to 60 times the value of the bonus. For example, if you claim a $100 bonus, you will need to place $6,000 in wagers before you can cashout any bonus funds.
Additionally, there are some limitations on how you can fulfil the wagering requirement. Before you complete three deposits, you will not be allowed to play table games or video poker to complete the wagering requirement of a bonus. Once you get past this restriction, you will have to account for wagering contributions of different game types. For example, bets on slots and keno are counted for their full face value. However, the same on roulette and three card poker will only contribute 50% of their value. By the same token, wagers on baccarat and video are worth only 25% and 10%, respectively. Blackjack is the lowest contributing game type, since the bets are only counted for 5%.
Something that AUD and EUR customers should take into account is that there are betting limits for the purposes of the wagering requirement. AUD and EUR customers are not permitted to bet more than AUD/EUR0.50 per line when playing slots or AUD/EUR8.00 when playing other games.
Another important clause relates to the cashout limitations on match bonuses. More specifically, this is for match bonuses that cover 101% or more of the deposit value. In such cases, customers are not allowed to cashout more than $1,000 resulting from the original bonus.
As is usually the case, Lucky Creek does not permit users to deposit with cash funds. Instead, the casino supports a number of online payment solutions to allow customers to easily manage their balances. Below, we will go into detail about the banking options available to Lucky Creek members.
Bitcoin is the largest and most recognizable cryptocurrency on the Internet and also the most supported in the iGaming industry. Separate from traditional banking institutions, Bitcoin gives players unrivalled anonymity and privacy. Moreover, transactions are quick and efficient, taking no more than 5 minutes to clear. This goes for both deposits and withdrawals, making Bitcoin a worthwhile banking method.
Skrill is one of the most widely used eWallets in the iGaming industry. Supported by a large number of online casinos including Lucky Creek Casino, Skrill offers customers a variety of features and benefits that will prove useful. Instant deposits with increased privacy are the primary reason why you would want to use this service. Moreover, withdrawals via Skrill are the fastest available at Lucky Creek Casino.
Paysafecard is the most prominent prepaid service in the online casino scene. It is available for purchase at thousands of retail locations, making it quite accessible to a large user base. Paysafecard payments go through instantly and are done with complete anonymity. If you are conscious of your privacy, Paysafecard is the perfect deposit method for you. Unfortunately, you will not be able to withdraw your balance with the same service and will need to rely on a different one for that purpose.
Additional Banking Options
Of course, other banking services are also supported by Lucky Creek Casino. Neteller is another eWallet accepted by Lucky Creek Casino and one that should certainly be on your radar. Giving you access to quick and convenient transactions, Neteller is widely supported in the iGaming industry and you should seriously consider it. Alternatively, you may also check out ecoPayz. This banking solution involves an eWallet component and a prepaid one, as well. It allows you to create prepaid Visa cards and make payments with them on the Internet. Overall, ecoPayz is quite versatile and gives you a lot of flexibility when it comes to making payments.
Lucky Creek Casino also supports several banking methods that are only available for withdrawals. Specifically, these include withdrawal via check and via Bank Transfer. Checks withdrawals are only available in select countries where they can be processed by local banks. Moreover, there are fees involved with using check withdrawals, depending on how you would have it delivered. Checks brought to you by mail will cost you $15.71, whereas requesting a FedEx delivery will require a $30 charge.
As for Bank Transfers, you can have your money transferred into an account of your choosing. It can take up to 8 business days, on average, for the payment to clear. However, there may be fees involved.
|Banking Method||Minimum/Maximum Deposit||Deposit Timeframe||Minimum/Maximum Withdrawal||Withdrawal Timeframe||Countries Where Available||Currencies|
|Visa||$20 – not specified||Instant||$100 – $1,500 (weekly)||6 – 8 business days||most supported||USD, CAD, EUR, GBP, DKK, SEK, NOK|
|MasterCard||$20 – not specified||Instant||$100 – $1,500 (weekly)||6 – 8 business days||most supported||USD, CAD, EUR, GBP, DKK, SEK, NOK|
|Neteller||$20 – not specified||Instant||$100 – $1,500 (weekly)||Instant||most supported||USD, CAD, EUR, GBP, DKK, SEK, NOK|
|Skrill||$20 – not specified||Instant||$100 – $1,500 (weekly)||Instant||most supported||USD, CAD, EUR, GBP, DKK, SEK, NOK|
|Paysafecard||$20 – not specified||Instant||N/A||N/A||most supported||USD, CAD, EUR, GBP, DKK, SEK, NOK|
|EcoPayz||$20 – not specified||Instant||$100 – $1,500 (weekly)||Instant||most supported||USD, CAD, EUR, GBP, DKK, SEK, NOK|
|Bitcoin||$20 – not specified||Instant||$100 – $1,500 (weekly)||Instant||most supported||BTC|
|Check via Mail||N/A||N/A||$100 – $1,500 (weekly)||21 business days||United States, Canada||USD, CAD, EUR, GBP|
|Check via FedEx||N/A||N/A||$100 – $1,500 (weekly)||5 business days||United States, Canada||USD, CAD, EUR, GBP|
|Bank Transfer||N/A||N/A||$100 – $1,500 (weekly)||6 – 8 business days||most supported||USD, CAD, EUR, GBP, DKK, SEK, NOK|
Loyalty and VIP Programme
The Loyalty Program at Lucky Creek Casino is part of the Genesys Club Rewards system, which encompasses multiple online casinos under the same management. This means that if you are a member of one casino, your progress will carry over to the other brands, as well.
There are five different ranks to the Loyalty Program – Newbie, Bronze, Silver, Gold, and Platinum. Ranks are acquired by earning points, with each higher standing requiring more points to enter.
All new customers are assigned the Newbie standing and gain the sole privilege of getting a Birthday bonus, which will match your deposit 150% up to $150. There are no other benefits.
As soon as you acquire 3,000 points, you will become a Bronze member. You will enjoy the same benefits as the Newbie rank, however, you will also gain access to exclusive tournaments. Additionally, you will also receive 1,000 points if you made 10 deposits that month.
When you achieve 50,000 points and reach Silver standing, the rewards become much better. For one, your birthday bonus is changed from a match offer to $75 free. Moreover, you will also enjoy a Tier Welcome Bonus of $20. From this point on, you will also acquire points faster than the previous two ranks and you can earn 2,000 points if you made at least 10 deposits that month.
Those who are committed can eventually reach Gold standing, or more specifically, as soon as they acquire 500,000 points. The birthday bonus for Gold users rises to $150 for free, while the Tier Welcome Bonus jumps to $50 for free. This rank also benefits from exclusive competitions and extra weekly match bonuses, along with the benefits from previous tiers. Furthermore, if you make 10 deposits in a month, you will receive 3,500 points.
The last account standing – Platinum – is achieved by those who acquire 5,000,000 points. As soon as you acquire this rank, your birthday bonus will increase to $250, while the Tier Welcome Bonus goes up to $150 for free. You retain the privileges of Gold standing, but also gain the advantage of a Personal VIP Host. Moreover, the monthly loyalty points bonus is 5,000 points, provided that you make the minimum required deposits.
Software and Games Selection
Lucky Creek Casino is host to a significant number of games, numbering in the hundreds. As is typically the case, however, the casino does not create its own proprietary games and has instead chosen to work with a dedicated software provider. Taking a look at the gaming library, we find that Lucky Creek is partnered with BetSoft and Rival Gaming, collectively known Saucify. The two companies have a long history in the iGaming scene and are responsible for numerous hits over the years. Moreover, they use modern online which means that you will be able to open the games directly within your browser window, without the need to download any additional software.
As for the gaming library itself, we find that it is primarily made up of slots, with more than 200 unique games for you to enjoy. The slots selection includes all manner of different and memorable games, with unique features to boot. If diversity is what you are after, the slots genre has plenty of that in store. Whether it be the number of paylines, the number of reels, what special symbols are included or what bonus rounds are available, as well as, a wide range of betting limits, you will find the perfect game to your taste at Lucky Creek Casino.
In terms of specifics, there are plenty of viable options for slots that you can try your luck on. While Lucky Creek may not offer as many games as some other online casinos, that does not mean that the available offerings are not great. The more popular games include Horn of Plenty, Wild Berry, Juicy Jewels, Jumbo Joker and others. If specific themes are what you are after, you will find several of them. Fantasy is always a great thematic setting for slots and excellent games that offer it include Fire and Steel, Throne of Gold, Alkemor’s Tower, a Christmas Carol and others. Of course, if you would like something darker and edgier, consider Dr Jekyll & Mr Hyde, Blood Eternal or Frankenslot’s Monster. But if you would like to lighten up your mood and look at animals while spinning the reels, then consider Golden Gorilla, Stampede, Birds, and other games. With so many slots available, we can hardly mention all of them here. For this reason, check out Lucky Creek’s slots selection for yourself to gain a better idea.
If slots are not your thing, then consider the various table games featured at this online casino. Blackjack heavily featured at Lucky Creek and you will get to try your hand at Single Deck Blackjack, Vegas Strip Blackjack, European Blackjack, Atlantic City Blackjack and more. Other table game options come under the form of casino poker, punto banco and roulette. The roulette version is the European variations, which features a 37-pocket wheel and a standard RTP value.
The last category featured at Lucky Creek Casino is video poker and you should seriously take it into account. This online casino hosts some excellent variations of this genre, such as Jacks or Better and Deuces Wild. If those are not for you, you will be happy to know that you will also have access to Aces and Faces, Bonus Poker, Double Double Bonus Poker, Joker Poker, Deuces and Joker, and others. Video poker is renowned for having low house edge values, making it the most favorable game type in terms of odds and payouts when compared to other genres. Something else worth noting is that the games featured at Lucky Creek are also available in the multi-hand format, allowing you to play with up to 50 hands at once, in some cases.
Something else that we should also take into account is the mobile compatibility of Lucky Creek Casino. In today’s industry support for mobile gaming is at an all-time high and basically, a requirement in the eyes of players. Luckily, Lucky Creek has not slacked in this department and has implemented a mobile version worthy of any customer. Accessing the mobile casino is not particularly difficult and all that is required is loading the casino website in your device’s browser. This works on any smartphone or tablet with a stable Internet connection. Moreover, since there is no need to download any additional apps, the mobile casino is accessible to all types of users, including Android and iOS ones. As for the actual mobile casino, you will find that it does not lack any features of its desktop counterpart. Customer support, promotions, the gaming library, and all banking methods are supported on mobile platforms, allowing you to have a worthwhile and enjoyable experience.
Something that you should always take into consideration is the licensing acquired by the casino operator. It is the only way to ensure that a given online casino is working within the confines of the law. In the case of Lucky Creek Casino, we find that it is regulated under the terms of the Government Curacao. While Curacao is not the most glamorous, this licensing shows that you can have a fair and safe gambling experience.
If you are ever in need of assistance, feel free to contact the customer support staff at Lucky Creek Casino. The casino gives players multiple options to go about this. The live chat feature is the most efficient method at your disposal, allowing you to immediately establish a connection and communicate with a representative. It is the go-to means of communication and you should use it whenever possible.
Alternatively, you may also resort to email communication, though this way is much slower. You can forward all emails to email@example.com and the response will follow within the next 24 hours.
However, if human interaction is important to you, you also have the option to pick up the phone and call. The casino maintains a dedicated toll-free line which you can dial, specifically, 888 595 5835.
Customer support is available at any hour of the day and the agents stand by 365 days a year to make sure that you have a positive online casino experience.