mBit Casino is touted to be one of the best Bitcoin casinos on the iGaming market. It went online in 2014 and quickly managed to gain respect from casino enthusiasts from all over the world. The gambling site has been operating for nearly a decade, which speaks volumes of its credibility. The reputable company Dama N.V. is at the helm of this splendid mobile casino. mBit Casino has acquired a license from the Government of Curacao.
mBit Casino’s long experience does not mean it is outdated, even the opposite – it has always been striving to be at the forefront of innovation. Thus, mBit Casino has been optimized to perform seamlessly on smart devices. The mobile casino is home to over 2,000 games courtesy of premier software companies.
Whether you prefer to play slots, table games, live dealer games, video poker, or jackpot games, you will find the title that suits your taste. In this review, we will cover different aspects of the mobile casino and determine whether the mBit Casino app is worth your time and money.
|Bizzo Casino App in Brief|
|Licensing authorities||The Government of Curacao|
|Supported languages||English and German|
|Supported Currencies||BTC, ETH, BCH, LTC, DOGE, USDT, and XRP|
|Supported browsers||Google Chrome (recommended), Mozilla Firefox, Opera, Safari, Microsoft Edge, and others|
|Number of casino games||Over 2,500|
|Other available products||No|
Players Feedback and Experience with mBit Casino App
When we checked the reviews from around the web, we found that most reviewers at Trustpilot gave mBit Casino a poor score. Most negative reviews come from players who could not withdraw their money for one reason or another. There are complaints about the fairness of the games. A negative review was left by a player who shared that the games from some software providers such as Play’n GO and Pragmatic Play were not working. Based on 28 reviews at Trustpilot, mBit Casino has received a Poor rating.
However, several users of Trustpilot gave mBit Casino a really good score. Some positive reviews were left by players who were satisfied with mBit Casino’s customer support services, gaming portfolio, and generous promotions.
Our dedicated team decided to take a look at the reviews at AskGamblers. Out of the 148 reviews, the brand has received an average score of 8.8 out of 10. Many players praise the online casino for offering outstanding services. The negative reviews were few and far between.
mBit Casino Mobile Catalog
If you are looking for a crypto-friendly mobile casino that offers thousands of top-shelf games, mBit Casino is the place to be. The operator has joined forces with well-known software companies, including Betsoft, iSoftBet, Play’n GO, Evolution Gaming, and Yggdrasil, to name just a few.
We are happy to report that no fan-favorite game genre is absent. The games feature top-quality graphics on smaller screens. Even non-registered casino enthusiasts can test the games in a risk-free manner. However, the availability of the games depends on the country of your residence.
|mBit Casino Mobile Games Summary|
|Software courtesy of||Betsoft, Endorphina, BGaming, Spinomenal, Platipus, iSoftBet, Pragmatic Play, Wazdan, Zillion, Ezugi, Evolution Gaming, Yggdrasil, Play’n GO, Belatra, Habanero, Booming Games, Mascot, and others|
|Table games||Over 50|
|Video poker games||50|
|Progressive jackpots||More than 50|
|Live dealer tables||Over 150|
mBit Casino Mobile Slots
- Book of Bamboo
- The Great Wall
- Irish Treasures
- Book of Dead
- Grand Casanova
- Roo Riches
- Release the Kraken
- The Dog House
- Great Rhino
The prevailing game genre at the mBit Casino app is slots. The mBit Casino has over 2,000 slots in store for you, powered by various software companies. Thus, you can be sure that you will never have to play the same slot two times.
The casino app has a good-enough selection of 3-reel slots. Some of the titles that attracted our attention include Retro 777, Golden Tiger, Fruit Mania Deluxe, Fire Bird, Mystery Jack, and Lucky Clover. The 5-reel slots are available in spades. At mBit Casino, mobile players can test their luck on Chilli Fiesta, Majestic King, Ocean’s Treasures, Great Rhino, etc.
The mBit Casino has a profusion of slots that run on the Megaways mechanic. If you want to add extra excitement to your gaming experience, you might be interested in titles such as Aztec Gold Megaways, Majestic Megaways, Hot Spin Megaways, and Gold Digger Megaways.
The operator seems to be aware of the popularity of Egyptian-themed slots because we came across plenty of them. Egyptian Empress, Anksunamun: The Queen of Egypt, Times of Egypt, Legend of Cleopatra, and Book of Tombs are just some of the titles mobile casino fans will have the opportunity to play at mBit Casino.
mBit Casino Mobile Table Games
- Roulette Royal
- European Roulette
- Gem Roulette
- American Blackjack
- Single Deck Blackjack
- Baccarat Zero Commission
- Mini Baccarat
- Casino Stud Poker
- Three Card Poker
- Sic Bo Macau
mBit Casino’s mobile gaming portfolio offers over 50 table games that cover casino classics such as roulette, blackjack, baccarat, and poker. We noticed that the mobile casino’s Table Games category features not only table games but also video poker and live dealer games. For greater convenience, the mobile casino has separate sections dedicated to blackjack, roulette, and baccarat.
A good-enough number of fan-favorite blackjack variations have made their way to the mobile casino’s gaming library. Single Deck Blackjack, Super 7 Blackjack, European Blackjack, and American Blackjack are some of the titles that will appeal to almost any blackjack fan. Pontoon is also featured at mBit Casino’s gaming suite.
Casino fans who are enthusiastic about roulette will be more than pleased with mBit Casino’s assortment of roulette variations. The mobile casino offers the three major roulette variations, including American, European, and French Roulette. But that is not all – the casino app features other exciting roulette titles such as Roulette Royal, Gem Roulette, and Lucky Roulette.
If baccarat is the game you wish to play, the mBit Casino app offers Baccarat Mini, Big Win Baccarat, Baccarat Pro, Baccarat Zero Commission, Punto Banco, and more. Poker fans can revel in an enthralling gaming experience with the following titles: Casino Hold’em, Caribbean Stud Poker, Three Card Poker Deluxe, Oasis Poker, Three Card Rummy, and others. Mobile casino enthusiasts can also play War and Sic Bo at mBit Casino.
mBit Casino Mobile Progressive Jackpot Games
- Lucky Lady
- At the Coppa
- A Night in Paris
- Greedy Goblins
- Good Girl, Bad Girl
- The Glam Life
- Mega Gems
- Mr Vegas
- Gunslinger: Reloaded
Since many casino enthusiasts hope to win big money in no time, the operator has added over 50 progressive jackpot games to its gaming portfolio. Although popular progressive jackpots such as Mega Moolah and Mega Fortune Dreams are missing, you will not be disappointed with the range of progressive jackpot games available at mBit Casino.
Betsoft, iSoftBet, and Play’n GO are the software companies that contributed the most to the mobile casino’s selection of progressive jackpot games. Next to the titles listed above, you can find the following progressive jackpot games: Gift Shop, Fruit Bonanza, Speed Cash, Bell of Fortune, Lucky Leprechaun, and others.
mBit Casino Mobile Video Poker Games
- All American Poker
- Double Bonus Poker
- Bonus Deuces Wild
- Jacks or Better
- Tens or Better
- Wild Texas
- Joker Poker
- American Poker V
- American Gold Poker
- Deuces Wild
Mobile casino enthusiasts can enjoy various gripping video poker variations at mBit Casino. The mobile casino has a section dedicated to this game genre. mBit Casino registrants can choose from different variations of All American Poker, Aces & Eights, Bonus Deuces Wild, Joker Poker, Tens or Better, Jacks or Better, and others.
If you are after an action-packed gaming experience, you should know that some video poker variations allow casino fans to play with up to 100 hands in one game. Most of the video poker titles are courtesy of Habanero. The games feature fluid animations and vivid colors.
mBit Casino Mobile Live Dealer Tables
- Azure Roulette
- Mega Wheel
- Blackjack Azure
- Andar Bahar
- Speed Baccarat
- Baccarat Squeeze
- Immersive Roulette
- Blackjack Party
- Dream Catcher
- One Blackjack
The mBit Casino app boasts an ample selection of live dealer games. The operator has joined forces with the best developer of live dealer games – Evolution Gaming. However, we came across titles powered by Pragmatic Play and Ezugi. The available live dealer games feature high animation quality, allowing casino enthusiasts to enjoy an immersive gambling experience even on the go.
Casino enthusiasts can pit their wits against well-trained croupiers and interact with the other players on the table via a live chat feature. Among the titles under the Live Dealer category, mobile players will find blackjack, roulette, baccarat, poker, and some game shows. The only game that is missing is craps. Keep in mind that you have to fund your account to play any of the live dealer games at mBit Casino.
Other Mobile Products by mBit Casino
- More or Less
- Scratch Dice
- Roll the Dice
- Super Keno
- Book of Keno
- Just a Bingo
- Extra Bingo
The mBit Casino app has also prepared an assortment of specialty games to tickle the fancy of casino fans who want to try something new. Although these releases are not listed in a separate section, players will find some of them in the Table Games category. Others are sported under the Provably Fair section. If you want to roll the bones, visit the Dice Games section where you will find titles such as Roll the Dice and Rocket Dice.
While we were exploring the mobile casino’s selection of table games, we stumbled upon some interesting titles, including Red Queen, Crown and Anchor, More or Less, Heads & Tails, Plinko, Thimbles, and others.
mBit Casino App Device Compatibility
Modern online casinos are compatible with a wide range of portable devices, providing casino fans with the opportunity to play their favorite games wherever and whenever they want. Although mBit Casino is not a new web-based casino, it uses the HTML5 platform, meaning it can load on any smart device. It does not matter which operating system your touchscreen device utilizes, the mBit Casino app will provide you with a smooth gaming experience.
Despite the lack of a dedicated app, mobile casino fans will be able to make use of all functionalities of the online casino. Furthermore, casino enthusiasts do not need to download and install a casino app to play at mBit Casino. They have to simply load the casino in the browser of their portable devices and register with mBit Casino or log in to their existing accounts. For added convenience, no special browser is required to access the mobile casino.
During our stay at the mBit Casino app, we experienced no glitches and lagging. However, we advise our readers to make sure that they have a stable Internet connection to avoid interruptions.
|mBit Casino App Supported Devices Summary|
|iOS app technical requirements||Not specified; compatible with all mobile web browsers|
|Android app technical requirements||Not specified; compatible with all mobile web browsers|
mBit Casino Mobile App Features
The mBit Casino app has all the features inherent to its desktop counterpart. The mobile casino’s user interface looks neat and is easy to use. The games and the green sign-up button stand out against the dark backdrop. In the uppermost left corner of your screen, you will see the main menu button. When you tap on it, you will see buttons that will lead you to the casino’s promotions section, VIP scheme, FAQ page, language settings, gaming library, and others.
The homepage presents players with some of the games included in the mobile casino’s gaming suite. When you slide down, you will have the option to load more games. A list of the recent and top winners is published on the homepage.
The games are organized into different categories based on their genre. Furthermore, the casino app has a search tool that will help you find your favorite title with ease. If you want to see all games powered by a specific software provider, use the filtering option. The toolbar at the bottom of your screen will provide you with quick access to the customer support department and the live chat open to all registered players.
mBit Casino Mobile Promotions
The mBit Casino app cuts the mustard as far as promotions are concerned. The mobile casino offers a three-part Welcome Bonus. Regular casino enthusiasts can optimize their winning potential by claiming various promotional incentives. There is also a lucrative VIP scheme that is not to be missed.
There is no doubt that the mobile casino’s promotions are among the most generous on the market. But judging from the bonus terms and conditions, the bonuses mainly cater to the needs of reel spinners.
When you set up an account at the mBit Casino app, you will have the opportunity to benefit from a Welcome Package that consists of three match deposit bonuses and free spins. Mobile players can claim a 110% match deposit bonus of up to 1 BTC and 320 free spins upon depositing at least 0.005 BTC into their accounts. If you deposit less than 0.005 BTC, you will get a match bonus of 110% up to 1 BTC and 20 free spins.
Do not forget to opt-in for the bonus from the Deposit page. The first 20 free spins are credited instantly, while the other 300 free spins are issued in 6 installments of 50. New signees will receive the first batch of 50 free spins after 24 hours of the first deposit.
The second bonus will match players’ deposits by 100% up to 2.5 BTC. Only mobile casino enthusiasts who deposit 0.2 mBTC or more are eligible for the second deposit bonus. A bonus of 75% up to 1.5 BTC is available on the third deposit. Only top-ins of 0.0001 BTC or more qualify for the promotion. The bonus funds and winnings derived from the free spins carry a playthrough requirement of 35x.
The mobile casino also offers Welcome Free Spins Bonuses available on the first three deposits. Note that the deposit amount determines the number of free spins you will receive.
First-time depositors can redeem up to 1000 free spins. If you deposit for the second time, you can benefit from up to 300 free spins. Upon making a third qualifying deposit, you can get up to 500 free spins. Winnings from the free spins are subject to a rollover requirement of 40x. For more detailed information, visit the bonus terms and conditions section.
The Welcome Bonuses are valid for 14 days. If the wagering requirement is not covered within this timeframe, the operator will forfeit the bonus and winnings generated from it. While staking the bonus funds, a maximum bet limit of 0.003 BTC applies. Note that only slots contribute toward the wagering requirement.
|mBit Casino Mobile Welcome Bonus at a Glance|
|Bonus amount and percentage||1st deposit bonus: 110% up to 1BTC + up to 320 free spins (or up to 1000 free spins); 2nd deposit bonus: 100% up to 2.5 BTC (or up to 300 free spins); 3rd deposit bonus: 75% up to 1.5 BTC (or up to 500 free spins)|
|Promo code||Not required|
|Minimum deposit||1st deposit bonus: 0.005 BTC (or 0.0004 BTC for the free spins bonus); 2nd deposit bonus: 0.2 mBTC (or 0.0006 BTC for the free spins bonus); 3rd deposit bonus: 0.0001 BTC (or 0.0006 BTC for the free spins bonus)|
|Playthrough||35x the bonus funds + winnings from the free spins; 40x winnings from the welcome free spins bonus|
|Maximum wager||0.003 BTC|
|Disqualified games||Table games, progressive jackpot games, video poker, live dealer games, and specialty games|
|Payment method restrictions||No|
Bonuses for Returning Players
The mBit Casino app treats its regular players to a nice range of promotions. Some of them are available for a limited time only, so mobile players are advised to check the Promotions section regularly. In addition, the mBit Casino app provides its registrants with the opportunity to participate in various limited-time tournaments and daily races.
Bitty Quiz Promotion
One of the ongoing promotions is the Bitty Quiz. It starts every Monday and Thursday at 2:00 PM UTC. Only registered casino enthusiasts can participate in the Bitty Quiz. To be eligible for a prize, you should have deposited at least once in the past 30 days. Mobile casino enthusiasts have to join the Discord community in order to participate in the Bitty Quiz. Players have to provide the correct answers to a set of questions to earn points. Note that the faster you answer a given question, the more points you will be awarded.
Refer a Friend Bonus
Members of mBit Casino who have deposited at least 0.001 BTC are eligible for a Refer a Friend Bonus. Invite a friend of yours to join mBit Casino, and you and your buddy will receive a 30% match deposit up to 0.01500000 BTC and 200 free spins. Referees have to contact the customer support agents via live chat and provide the email address of the person who invited them to join mBit Casino. Your friends should top up their accounts within 7 days of joining the mobile casino to be eligible to receive the free spins.
The referrer and the referee should make four deposits in order to receive the 30% deposit bonus. The bonus funds are subject to a 35x wagering requirement and are valid for 7 days. Winnings from the free spins carry a rollover requirement of 40x. The free spins must be activated within 2 days of issue, and players have 14 days to satisfy the wagering requirement. Mobile casino enthusiasts should deposit at least 0.001 BTC before inviting a new friend.
25% Up to 0.05 BTC Monday Reload Bonus
Mobile casino fans can claim a match deposit bonus of 25% up to 0.05 BTC every Monday. Only players who deposit 0.0005 BTC or more on Monday from 00:00 to 23:59 UTC can benefit from the Reload Bonus. The Monday Reload Bonus carries a wagering requirement of 25x. Mobile casino fans have 14 days to meet the playthrough requirement. As long as the bonus staking lasts, the maximum you can wager is 0.0015 BTC. Only slots contribute toward the bonus turnover. However, some slot titles are excluded from the promotion. To learn more, visit the Bonus Terms & Conditions section.
Midweek Madness Promotion
At mBit Casino, mobile players can take advantage of generous Midweek Reload Bonuses that run from Wednesday 00:00 GMT to Thursday 23:59 GMT. You should have deposited funds into your casino account at least 3 times to be eligible for the Midweek Madness promotion. Mobile casino enthusiasts can benefit from the reload bonus 3 times every week. The minimum qualifying deposit is 0.0005 BTC. However, the size of the Reload Bonus depends on the deposit amount as follows:
- For a deposit of 0.0005 BTC or more, players will receive a 10% Reload Bonus;
- If your deposit is no less than 0.0025 BTC, you are eligible for a 20% Reload Bonus;
- Casino enthusiasts who top up their accounts with 0.005 BTC or more qualify for a 30% Reload Bonus.
The maximum bonus amount you can claim is 1 BTC. The bonus funds are added automatically upon a successful deposit. The 10% and 20% Reload Bonuses are subject to a wagering requirement of 25x. The 30% Reload Bonus carries a playthrough requirement of 35x. Mobile casino fans should satisfy the rollover requirement within 14 days. The maximum bet allowed is 0.0015 BTC. Game weightings apply.
Are you ready to travel to the Moon and back and benefit from some generous VIP rewards? If the answer is yes, join mBit Casino. The mobile gambling platform has a tiered VIP scheme where customers collect status points to advance through the different levels. The first level is the Earth, while the highest one is the Moon. When you start playing for real money, you will be automatically enrolled in the VIP program. Please note that the mobile casino changes its VIP scheme every 3 months. The current VIP program will expire on 30th June.
Mobile players have to collect a specific number of status points to unlock a new level. For bets totaling 100 USDT, you will be awarded 1 status point. And for every 1 status point, you will receive 1 Bitty Coin that can be redeemed for cash bonuses. Players can exchange 1 Bitty for 0.0000022 BTC.
Casino fans who achieve a new VIP status will benefit from a level-up reward. The different levels offer cash bonuses, weekly free spins, weekly reload bonuses, daily cashbacks, and Bitty Coins. The VIP promotions carry wagering requirements depending on the players’ VIP status.
Casino enthusiasts residing in any of the following jurisdictions cannot benefit from the VIP rewards: Bulgaria, Cyprus, Russia, Lithuania, Romania, Ukraine, Slovakia, Slovenia, Serbia, Latvia, Denmark, and France.
Mobile Payments at mBit Casino
mBit Casino allows its mobile casino fans to use the same payment solutions available to desktop players. If you intend to use fiat currencies to gamble, we regret to inform you that mBit Casino accepts cryptocurrencies only. On the plus side, the casino app supports some of the most popular digital currencies, including Bitcoin, Litecoin, Ethereum, Bitcoin Cash, Dogecoin, Tether, and Ripple.
As you know, using Bitcoin or another digital currency for casino payments is one of the safest methods available. Furthermore, transactions are anonymous and cost-effective.
Topping Up Mobile Balance at mBit Casino
Mobile casino enthusiasts can easily top up their accounts at mBit Casino. After logging in to your account, tap on the deposit button to see your private depositing address. Copy it and log in to your crypto wallet. Enter the amount you wish to deposit and paste the casino’s address in the “Send To” section. Depending on the currency you use, your deposit will land in your account the moment it has the minimum required confirmations:
- 1 confirmation for BTC
- 3 confirmations for XRP
- 6 confirmations for BCH, LTC, DOGE, and USDT
- 24 confirmations for ETH (12 + 12 as funds go through two transactions).
The least amount you can deposit is 0.0001 BTC or the cryptocurrency equivalent. There is no maximum limit on deposits, but do not forget to gamble with funds you can afford to lose. Deposits are fee-free, but be aware of the miner fees that blockchain might take from the amount you deposit.
Mobile casino enthusiasts should know that they can play games by specific software companies only depending on the selected cryptocurrency. For example, if you deposit via Bitcoin, you can play games powered by Amatic, Belatra, Betsoft, BGaming, Evolution, Ezugi, and others. For more information, check section 3 of the mobile casino’s Terms & Conditions.
|Depositing at mBit Casino App|
|Deposit method||Minimum deposit||Maximum deposit||Deposit fees||Average timeframes|
|Bitcoin||0.0001 BTC||No||Fees might apply||Instant|
|Ethereum||0.010 ETH||No||Fees might apply||Instant|
|Bitcoin Cash||0.0010 BCH||No||Fees might apply||Instant|
|Litecoin||0.010 LTC||No||Fees might apply||Instant|
|Dogecoin||1 DOGE||No||Fees might apply||Instant|
|Tether||1 USDT||No||Fees might apply||Instant|
|Ripple||0.001 XRP||No||Fees might apply||Instant|
Cashing Out Winnings at mBit Casino
The mBit Casino app processes withdrawals via Bitcoin, Ethereum, Bitcoin Cash, Litecoin, Dogecoin, Tether, and Ripple. The minimum limit on withdrawals is 0.0002 BTC, 0.010 ETH, 0.0010 BCH, 0.010 LTC, 1 DOGE, 1 USDT, and 0.001 XRP. Mobile casino fans can cash out up to 3 BTC or the cryptocurrency equivalent per week and 10 BTC per month.
A crucial thing to note is that mobile casino fans should request withdrawals toward their wallet addresses only. According to the casino’s terms and conditions, requesting a withdrawal towards your account’s deposit address is not allowed.
The mBit Casino app does not impose fees on withdrawals. However, the blockchain has transaction fees as part of its processing services. The mobile casino usually processes withdrawals within up to 10 minutes. Keep in mind that if you cash out for the first time, your withdrawal request will go through a short security check, and therefore, the processing time might take a bit longer.
Players can withdraw the amount they have deposited only after meeting a wagering requirement. Slot fans should cover a playthrough requirement of 1x before withdrawing their deposits. If you prefer to play other games, you have to wager your deposit amount 10x.
|Withdrawals at mBit Casino App|
|Withdrawal method||Minimum withdrawal||Maximum withdrawal||Withdrawal fees||Average withdrawal time|
|Bitcoin||0.0002 BTC||10 BTC||Fees might apply||12 hours|
|Ethereum||0.010 ETH||100 ETH||Fees might apply||12 hours|
|Bitcoin Cash||0.0010 BCH||100 BCH||Fees might apply||12 hours|
|Litecoin||0.010 LTC||100 LTC||Fees might apply||12 hours|
|Dogecoin||1 DOGE||1,000,000 DOGE||Fees might apply||12 hours|
|Tether||1 USDT||4,000 USDT||Fees might apply||12 hours|
|Ripple||0.001 XRP||7,500 XRP||Fees might apply||12 hours|
mBit Casino App Security and Licensing
mBit Casino is a respected mobile casino, and that will barely surprise anyone considering the brand’s longevity in business. The company behind the mobile gambling platform is Dama N.V. – one of the most recognizable names in the online gambling industry. The mBit Casino app holds a license issued by the Curacao-based regulator Antillephone N.V. A praiseworthy aspect of the mobile casino is that it has all the important licensing and ownership information published in the footer of its homepage.
The mBit Casino app offers games from over 30 reputable software companies. Mobile casino enthusiasts will have access to a wide range of provably fair games. What makes the mBit Casino app extremely safe is that it accepts cryptocurrency payments only.
The mobile casino uses industry-standard 128-bit SSL encryption to protect its players’ sensitive data from malicious actors. Mobile casino enthusiasts who want to keep their accounts safer from hackers should enable two-factor authentication.
The mBit Casino app does not accept individuals under 18 years old. As part of its responsible gambling policy, the mBit Casino app allows its registrants to set various limits. Casino fans can opt for a cooling-off period that may last from 24 hours to 6 months. Self-exclusion for 6 to 12 months is also an option.
|Region Restrictions and Safety at mBit Casino|
|Encryption||128-bit SSL encryption|
|Minimum age requirement||18|
|Licenses||The Government of Curacao (license no. 8048/JAZ2020-013)|
|Restricted regions||The United States, the United Kingdom, Portugal, Slovakia, Spain, Israel, France, the Netherlands, Lithuania, Curacao, Belgium, Romania, Kenya, Brazil, Nigeria, Vietnam, Pakistan, Bosnia and Herzegovina, Ukraine, China, Hong Kong, Malta, Georgia, Cuba, North Korea, and others|
|Responsible gaming tools||Deposit/loss/wager/session limits, cooling-off period, and self-exclusion|
Mobile Customer Support at mBit Casino
Every reputable mobile casino should offer round-the-clock customer support services. Members of mBit Casino can have the peace of mind that whenever they experience any difficulties, the casino’s customer support representatives are always readily available to assist them. Casino fans can contact the customer supper agents via live chat or email.
If you are looking for an immediate response, we advise you to make use of the live chat option. When you launch the live chat functionality, you will be prompted to look for the answer to your question in the FAQ page. If you tap on the Send us a message button, you can select the topic of your inquiry or type your question in the chatbox.
|Customer Service Channels at mBit Casino|
|Average response times||Live chat: under a minute
Email: up to 24 hours
mBit Casino App Q&A
What documents should I submit to verify my identity?
To verify your identity, log in to your account at mBit Casino and navigate to the Profile section. You will be required to send a copy of your passport, driving license, or another government-issued document. Furthermore, you will also have to provide proof of residence. A phone bill, utility bill, or bank statement displaying your name and address will do the job. Last but not least, the mobile casino requires its registrants to provide proof of deposit.
Is the live chat support available in English only?
At the moment, the mBit Casino app offers customer support services in English only. However, the agents from the live chat assured us that if someone needs assistance in another language, they will do their best to provide the player with the needed information.
Can I use fiat currencies to deposit at mBit Casino?
The mobile casino does not accept fiat currencies anymore. However, casino fans can use various cryptocurrencies to top up their accounts. These include Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dogecoin, Tether, and Ripple. Deposits are processed immediately after the transaction has received the minimum required confirmations on the blockchain.
What happens to dormant accounts?
Your account is deemed dormant (inactive) if you have not made a deposit or placed a bet for a period of 12 months or more. In this case, the mobile casino has the right to apply an administrative fee of €10 or the cryptocurrency equivalent. To avoid the inactivity fee, we advise you to place a bet once in a while or withdraw all of your winnings.
What is a cooling-off period?
At mBit Casino, mobile players are free to set a cooling-off period from the settings of their accounts. If you decide to make use of this responsible gambling tool, you will not be able to deposit funds into your account or benefit from any promotion. Once the cooling-off period expires, your account will be automatically reactivated and you will receive a notification via email. Mobile casino fans can also cancel the cooling-off period. Please note that the mobile casino might take up to 24 hours to process your request.
Based on our experience, we believe that the mBit Casino app deserves an overall good rating. The mobile casino works like a charm across Android and iOS-based devices. Casino enthusiasts who join mBit Casino will have over 2,500 top-quality titles available in the palm of their hands. When it comes to promotions, the mBit Casino app will exceed players’ expectations. The mBit Casino app can please the preferences of most casino fans, but we suggest testing the mobile casino for yourself instead of taking our words for granted.