King Billy Casino appeared on the iGaming scene in 2017. Its gaming portfolio is bursting at the seams with enthralling games powered by premier software companies such as Thunderkick, Evolution Gaming, Wazdan, Yggdrasil, Play’n GO, Belatra, Microgaming, NetEnt, and others. One of the major assets of the gambling site is its browser-based app that works like a charm on nearly any portable device.
The King Billy Casino app is among the top choices for players who like to gamble with crypto on the go. The mobile casino also accepts fiat currencies to correspond to the preferences of all players. Design-wise, the site creates appeal from the beginning. The medieval-themed mobile casino will make you feel like royalty. Next to that, the mobile gambling platform offers attractive bonuses to newcomers and loyal players.
The company behind King Billy Casino is Dama N.V. It successfully operates other web-based casinos such as BitStarz, Spin Samurai, Golden Star, KatsuBet, and others. King Billy is licensed and regulated by the Curacao-based regulator Antillephone N.V. It also holds a license by the Malta Gaming Authority under the ownership of N1 Limited Ltd.
|King Billy Casino App in Brief|
|Domain name||https://www.kingbillycasino.com/; https://www.kingbilly.com/|
|Operator||Dama N.V., N1 Limited|
|Licensing authorities||The Government of Curacao and the Malta Gaming Authority|
|Supported languages||English, German, Japanese, French, Finnish, and Czech|
|Supported Currencies||EUR, USD, CAD, AUD, NZD, NOK, JPY, INR, ZAR, BTC, BCH, ETH, LTC, USDT, and DOGE|
|Supported browsers||All web browsers, including but not limited to Google Chrome (recommended), Mozilla Firefox, Opera, Safari, and Microsoft Edge|
|Number of casino games||Over 3,000|
|Other available products||No|
Players Feedback and Experience with King Billy Casino App
King Billy Casino is a relatively young gambling site. Despite its newness, it has already attracted the attention of many review sites that give the brand a high rating. Many professional reviewers praise the online casino for its excellent customer support services, top-quality games, and quick payouts. AskGamblers gave King Billy Casino a very high score of 9.32 out of 10. At Trustpilot, King Billy has received an average score of 3.4 out of 5 stars. Although the positive reviews prevail, we cannot close our eyes to the bad comments.
Some of the Trustpilot users complained about not being able to withdraw their winnings. Others shared that the customer support agents were unable to help them solve their issues. Some of the negative reviews came from players who believe that the games are fixed. Out of all 350 reviews at Trustpilot, 30% gave the brand a Bad rating, while only 3% of the reviewers believe that King Billy Casino deserves a Poor rating. Less than 1% rated the gambling site as Average.
The majority of the positive reviews came from players who were pleased with the casino’s selection of games as well as the usability of the site. Others gave the brand a positive rating because they enjoyed prompt withdrawals. Some positive reviews came from players who liked the bonuses offered by King Billy Casino.
King Billy Casino Mobile Catalog
The King Billy Casino app takes pride in its abundant selection of games. With over 3,000 top-shelf titles, mobile players are spoiled for choice. The operator has teamed up with more than 50 software companies to ensure that no player will be left wanting. We appreciate that the games are organized in different categories based on their genre.
Furthermore, the mobile casino allows players to enjoy the games for free. Even non-registered casino enthusiasts can try the games in a risk-free manner. Live dealer games are not available in demo mode, but registered casino enthusiasts can observe other people playing for free. Please note that some games might not be available in your country of residence.
|King Billy Casino Mobile Games Summary|
|Software courtesy of||Amatic, Belatra, BGaming, Booming Games, Booongo, Endorphina, Evolution Gaming, Ezugi, Fazi, Fugaso, iSoftBet, Betsoft, Play’n GO, Microgaming, NetEnt, Quickfire, Spinomenal, Spribe, Thunderkick, Spinomenal, Vivo Gaming, Wazdan, Yggdrasil, and others|
|Table games||Over 100|
|Video poker games||Nearly 20|
|Progressive jackpots||Over 30 wide-area progressive jackpots; more than 50 local progressive jackpots|
|Live dealer tables||Over 200|
King Billy Casino Mobile Slots
- Book of Dead
- Buffalo Trail
- Mechanical Clover
- Untamed Giant Panda
- Money Train 2
- Book of Immortals
- Hell’s Hogs
- Midas Touch
- Magic of the Ring Deluxe
- Wild Anubis
The King Billy Casino app features a remarkable selection of slots, which is not surprising considering the popularity of this game genre. Mobile casino enthusiasts can revel in an exciting gambling experience with titles such as Wolf Night, Penguin City, Reactoonz, Moon Princess, Thunderstruck II, Spin City, Tombstone, and others. At King Billy Casino, reel spinners can spend hours upon hours of fun even on the go.
The mobile casino is also home to an unrivaled collection of Megaways slots. Some of the most sought-after titles are Gold Digger Megaways, Aztec Magic Megaways, Morgana Megaways, Western Gold Megaways, and Majestic Megaways. While exploring the mobile casino’s gaming portfolio, we came across some slots exclusive to King Billy Casino. If you join this mobile casino, you will have the opportunity to play King Billy Crystals, king Billy Bonanza, Book of King Billy, The King Billyon, and others.
Mobile casino fans who are into more classic slots can test their luck on Retro 777, 777 Vegas, Golden 888, Charlie Chance in Hell to Pay, Lightning Joker, and others. The mobile gambling platform plays host to a decent range of bonus buy slots. The titles that may intrigue you include Wild Overloads, Temple of Dead, Budai Reels, Gold of Sirens, Curse of the Pharaoh, and others.
King Billy Casino Mobile Table Games
- Zoom Roulette
- French Roulette
- European Roulette
- Rainbow Blackjack
- Vegas Single Deck Blackjack Gold
- Blackjack Surrender
- Triple Edge Poker
- Oasis Poker
- Casino Hold’em
- No Commission Baccarat
At King Billy Casino, table games are in spades. The mobile casino features all casino classics, including roulette, blackjack, poker, and baccarat. Here you can find plenty of exciting roulette variations, including but not limited to European Roulette, French Roulette, American Roulette, Gold Roulette, Sapphire Roulette, and others.
If blackjack is right up your street, you can rest assured that the King Billy Casino app can please your preferences. Some titles you might be interested in include American Blackjack, European Blackjack, Single Deck Blackjack, 21 Burn Blackjack, and others. Pirate 21 and Pontoon can also appeal to the interest of blackjack fans.
The King Billy Casino app also features a wonderful selection of poker variations. Titles such as Texas Hold’em, Caribbean Poker, Ride’m Poker, Triple Edge Poker, and Pai Gow might capture your attention. Baccarat is another popular card game, and at King Billy Casino, you can play Big Win Baccarat, Punto Banco, Baccarat 777, Dragon Tiger, and others.
We were impressed that the mobile casino also offers table games such as Money Wheel, Super Wheel, Mahjong Exchange, Red Dog, Sic Bo, Retro Solitaire, Andar Nights, Cribbage, and others.
King Billy Casino Mobile Progressive Jackpot Games
- Mega Moolah
- Immortal Romance Mega Moolah
- Treasure Nile
- At the Copa
- Holmes and the Stolen Stones
- Ozwin’s Jackpots
- Dr Fortuno
- Bell of Fortune
- Leprechaun Goes to Hell
- A Night in Paris
King Billy Casino’s selection of progressive jackpot games will suit the taste of every player who is after life-altering prizes. The progressive jackpot games are sported under the Jackpots section. The mobile casino features both local and pooled progressive jackpot games. However, pooled progressive jackpot games typically offer huge prizes, and that is why we discuss them in this section of our review.
Mobile casino enthusiasts will be on cloud nine to learn that King Billy Casino features games from Microgaming’s Mega Moolah series. Besides the iconic Mega Moolah, the mobile gambling platform also offers Immortal Romance Mega Moolah, Atlantean Treasures Mega Moolah, Fortunium Gold Mega Moolah, and others. Betsoft, Yggdrasil, and Play’n Go are the other software companies that have also contributed to the casino’s selection of progressive jackpot games.
King Billy Casino Mobile Video Poker Games
- Aces and Eights
- All Aces Poker
- Aces and Faces
- Deuces Wild
- Bonus Deuces Wild
- Jacks or Better
- Wild Texas
- American Poker V
- Joker Poker
- Super Video Poker
The operator is committed to pleasing the preferences of all casino enthusiasts, and that becomes evident from its assortment of video poker games. Players can find the available video poker variations under the Table Games category. Of course, if you have a specific title in mind, you can enter it in the search box. Deuces Wild, Aces and Faces, Jacks or Better, Joker Poker, All Aces Poker, and more are on offer at King Billy Casino.
Unfortunately, we could not find any multi-hand video poker variations. But if you want to add extra excitement to the gameplay, we advise you to try Double Double Bonus Poker. This video poker variation has a doubling feature that provides mobile casino enthusiasts with the opportunity to double their winnings.
King Billy Casino Mobile Live Dealer Tables
- Baccarat Squeeze
- Blackjack Party
- Infinite Blackjack
- Speed Blackjack
- Immersive Roulette
- Dragon Tiger
- Dream Catcher
- Crazy Time
- Super Sic Bo
- First Person Craps
The King Billy Casino app is packed to the gills with over 200 live dealer games courtesy of Evolution Gaming. The Live Casino category features separate sections for blackjack, roulette, baccarat, and poker. We appreciate that the table limits are flexible to correspond to the preferences of recreational players and high rollers. Some roulette tables feature a minimum bet limit of just $0.10. Most live blackjack tables have limits of $5 to $1,000. As for baccarat, the table limits vary from $0.20 to $15,000. Poker fans should know that they can join a live table for just $0.50.
At King Billy Casino, mobile casino enthusiasts can enjoy an immersive gambling experience with titles such as Double Ball Roulette, Speed Baccarat, First Person Blackjack, Infinite Blackjack, Baccarat Squeeze, 2 Hand Casino Hold’em, and others.
If you want to take a break from the classic table games, you can try your hand at the available live game shows. Some include Dream Catcher, Monopoly Live, Deal or No Deal, Side Bet City, and Dream Catcher.
Other Mobile Products by King Billy Casino
- French Keno
- Book of Keno
- Just A Bingo
- Rainforest Magic Bingo
- Scratchy Bit
- Fruity Flurry Scratch
- Limbo Cat
- Heads and Tails
- Rocket Dice
that the mobile casino has no separate section dedicated to specialty games. However, our team found a fantastic range of keno, bingo, scratch cards, dice games, and arcade games. You do not need some solid knowledge to play these games. All you have to do is familiarize yourself with their rules and hope for Lady Luck to smile on you.
If you have an itching for bingo games, we would like to draw your attention to titles such as Calavera Bingo, Rio Bingo, Rainforest Magic Bingo, and Instant Bingo. Players fond of keno can test their luck on Keno 80, Super Keno, Amaterasu Keno, and others. Other adrenaline-fuelled specialty games include Plinko, Aviator, and Mines.
King Billy Casino App Device Compatibility
King Billy is a first-class gambling site dedicated to catering to players’ needs even when they do not have access to a desktop device. That is why the online casino is designed to work on any Android and iOS device. Mobile casino enthusiasts will have no issue loading the King Billy Casino on their touchscreen devices. A downside of the king Billy Casino app is the slow loading speed of its homepage. On the plus side, the mobile casino automatically adjusts to the screen size of your mobile device.
King Billy Casino has no native app. However, you will certainly not be disappointed if you decide to use the mobile version of King Billy. There are plenty of similarities between King Billy’s browser-based app and its desktop site. But some changes have been made to King Billy Casino’s mobile app to retain full functionality on portable devices.
The King Billy Casino app is compatible with all mobile browsers. Thus, you only need a stable Internet connection to enjoy a smooth gambling experience on the go. Since no download is required, the King Billy Casino app does not consume the storage space of your smartphone or tablet. Furthermore, the in-browser casino app allows you to play from any device at any time.
|King Billy Casino App Supported Devices Summary|
|iOS app technical requirements||Not specified; compatible with all mobile web browsers|
|Android app technical requirements||Not specified; compatible with all mobile web browsers|
King Billy Casino Mobile App Features
The King Billy Casino app features a slick and elegant design. The mobile casino stands out from the crowd with its royal theme. Every aspect of the gambling platform is carefully selected to relate to the casino’s overall theme. When you load the gambling site in the browser of your touchscreen device, you will see the mascot of the casino – a golden crown. Once the homepage loads, the fictitious character, King Billy, will greet you.
The main menu button located in the upper left corner will provide you with quick access to the inner sections of the mobile casino, including promotions, banking, VIP club, terms and conditions, FAQ page, and live support. The King Billy Casino app supports various languages, including English, German, Japanese, French, Finnish, and Czech. The live chat box is pinned to the lower right corner of your screen.
The mobile casino features separate categories for the different game genres. However, casino enthusiasts can use the search tool to find a specific game in a flash. The mobile gambling platform also allows players to sift out the games based on their software company. If you intend to use digital currencies to fund your account at King Billy, enable the Crypto option to see the available crypto games. At the bottom of the casino’s homepage, mobile casino enthusiasts will find a list of the top winners.
King Billy Casino Mobile Promotions
Members of King Billy Casino can take advantage of plenty of promotional offers regardless of whether they play from their smartphones, tablets, or desktop computers. Newcomers are treated to a generous four-stage Welcome Package. Regular casino enthusiasts are not left empty-handed, either. A highlight of the King Billy Casino app is its VIP scheme. A slight letdown is that the mobile casino has no refer a friend bonus.
The promotions carry standard wagering requirements. Most promotions require an affordable minimum deposit. Moreover, mobile casino fans have enough time to satisfy the wagering requirements. Before we continue, we would like to note that the bonuses cater mainly to reel spinners. In the lines below, we will discuss the available promotions in detail.
The King Billy Casino app pampers its newcomers with a generous Welcome Package of up to $1,000 and 200 free spins. Upon funding your account for the first time, you can benefit from a match deposit bonus of 100% up to $200 (1 BTC) and 200 free spins available on NetEnt’s slot game Starburst (or Betsoft’s Fruit Zen in case NetEnt’s slot is unavailable in your country).
Mobile casino fans should know that the free spins are released in increments of 50 over the course of 4 consecutive days. The first batch of free spins is credited alongside the match bonus. The second pack of free spins is credited within 23 hours, but only players who have wagered their deposits 1x will receive it. The other two batches of free spins are credited within 24 hours of receiving the previous pack. No promo code is required to activate the bonus.
If you top up your account for the second time, you can get a match deposit bonus of 50% up to $200 (1 BTC). The promo code that unlocks the second deposit bonus is WELCOME2. The promo codes WELCOME3 and WELCOME4 activate the third and fourth deposit bonuses, accordingly. Both promotions will match your qualifying deposit by 25% up to $300 (1.5 BTC).
The minimum qualifying deposit to claim any of the deposit bonuses included in the Welcome Package is $10. The bonus funds and winnings from the free spins have to be wagered 30x before players can request a withdrawal. As long as the bonus staking lasts, your bets should not exceed $10. Mobile casino enthusiasts have 30 days to clear the rollover requirement. It is crucial to mention that the free spins must be consumed within 24 hours and wagered within 7 days.
Slots have a 100% contribution toward the playthrough requirement. Live dealer games, table games, and video poker contribute 5% only. However, be advised to go through the bonus terms and conditions because not all slots contribute toward the bonus turnover.
|King Billy Casino Mobile Welcome Bonus at a Glance|
|Bonus amount and percentage||1st deposit bonus: 100% up to $200 (1 BTC) + 200 free spins;
2nd deposit bonus: 50% up to $200 (1 BTC);
3rd deposit bonus: 25% up to $300 (1.5 BTC);
4th deposit bonus: 25% up to $300 (1.5 BTC)
|Promo code||1st deposit bonus: no promo code required;
2nd deposit bonus: WELCOME2;
3rd deposit bonus: WELCOME3;
4th deposit bonus: WELCOME4
|Minimum deposit||$10 or the currency equivalent|
|Validity||30 days to wager the bonus funds; 24 hours to use the free spins; 7 days to wager the winnings from the free spins|
|Playthrough||30x the bonus funds + winnings from the free spins|
|Disqualified games||Progressive jackpot games, lotteries, and some slots|
|Payment method restrictions||No|
Bonuses for Returning Players
If you have made more than 4 deposits, you can benefit from the Slot of the Month Bonus. Every week, the mobile casino gives 61 free spins on the slot of the month to players who use the promo code MONTH and deposit at least $20. We regret to inform our readers that only fiat currency deposits are eligible for the promotion. A wagering requirement of 30x pertains to the winnings from the free spins. A maximum bet limit of $10 applies.
To the delight of slot enthusiasts, the King Billy Casino app offers 100 free spins on the slot game Wild Overlords by Evoplay (or Betsoft’s Spring Tails). Players can claim the promotion every day with the promo code SPIN. To qualify for the bonus, a minimum deposit of $50 is required. Winnings derived from the free spins are subject to a rollover requirement of 20x.
At King Billy Casino, players can kick off the week in style as the mobile gambling platform offers a match deposit bonus of 25% up to $100 and 25 free spins on the emblematic slot game Gonzo’s Quest (or Betsoft’s Rook’s Revenge). Players can claim the promotion every Monday.
Casino enthusiasts have to enter the promo code EXTRA and top up their accounts with $50 or more to qualify for the promotion. This promotion is not available to players who deposit via cryptocurrencies. Casino fans have to clear a rollover requirement of 30x the bonus funds and winnings from the free spins to cash out their profits.
Regular casino enthusiasts will receive 15 free spins for every deposit of $15 or more they make on Tuesday and Saturday. This is an all-day promotion, meaning that you can claim the free spins an unlimited number of times. Do not forget to enter the promo code ALLDAYSPINS before funding your account. The free spins are available on the slot games Aztec Magic Deluxe, Fire Lightning, West Town, and Book of Pyramids. Profits generated from the free spins carry a playthrough requirement of 30x. A maximum cashout limit of $50 applies.
Another interesting promotion offered by the King Billy Casino app is the Phantom Bonus. This bonus cannot be claimed like the other promotions. Instead, it appears a few times every month, and players have to catch it. Nobody knows when the bonus will appear.
The King Billy Casino app has a special offer for players who deposit via cryptocurrencies. Once a week, players can use the promo code MINE to redeem a 51% up to 0.051 BTC match deposit bonus. The minimum qualifying deposit is 0.002 BTC. The wagering requirement associated with the bonus is 30x, and the maximum bet limit is 0.001 BTC.
King Billy Casino has a one-of-a-kind VIP scheme that has 5 tiers, including Citizen, Baron/Baroness, Duke/Duchess, Prince/Princess, and King/Queen. To unlock a higher level, mobile casino fans should play their favorite slots, table games, and video poker variations.
For every $50 wagered on slots, mobile players will be awarded 1 King’s Point. However, if you are a fan of table games or video poker, you have to wager $250 to receive 1 King’s Point. Another way to earn King’s Points that can be redeemed for cash is to participate in the King’s Tournament. For deposits of $50 or more, you will get 1 King’s Point, but such points cannot be exchanged for cash bonuses.
The exchange rate for the King’s Points varies between the different VIP statuses. Mobile players can exchange 100 comp points for $1 to $8. Depending on the VIP status, casino fans can redeem no more than $5,000 in cash bonuses from their King’s Points per month. Cash rewards earned from the exchange of King’s Points are subject to a 3x playthrough requirement.
Up to 13% Cashback Bonus
All registered casino fans can take advantage of a 3% to 13% cashback bonus depending on their VIP status. Eligible casino enthusiasts will automatically receive the bonus on Thursday. To qualify for the cashback incentive, the total amount of your deposits and net losses from 00:00 last Thursday until 23:59 Wednesday should be at least $500. The cashback amount comes with a 3x playthrough requirement that must be cleared within 7 days. Mobile casino fans with the Prince/Princess and King/Queen VIP statuses do not need to wager the cashback amount.
Mobile Payments at King Billy Casino
The King Billy Casino app supports a broad range of payment solutions. However, some payment solutions are available in specific jurisdictions only. When you log in to your account and tap on the Deposit button, you will see a list of the payment methods available in your jurisdictions. We like the fact that the mobile casino features a banking page where non-registered casino fans can see all supported payment methods. One of the casino’s biggest advantages is that it accepts both fiat and digital currencies.
Topping Up Mobile Balance at King Billy Casino
Mobile casino enthusiasts can use various safe and prompt payment solutions to deposit funds into their accounts. Undoubtedly, Visa and Mastercard are the most popular payment methods. However, if you cannot make gambling-related payments via your debit/credit card in your country of residence, you may resort to the available eWallets, including but not limited to Skrill, Neteller, ecoPayz, MiFinity, Piastrix, and others. Mobile casino enthusiasts residing in a jurisdiction member of the European Economic Area (EEA) cannot use ecoPayz to top up their accounts.
At King Billy Casino, players can deposit via online payment services such as Instadebit and iDebit. However, these two payment solutions are available only for players from Canada. The same goes for Interac. If you do not want to disclose your banking credentials, you can use the prepaid methods Paysafecard and Neosurf.
Mobile casino fans should deposit at least $10 or the currency equivalent to start playing for real money at King Billy Casino. The maximum limit on deposits reaches $4,000, but it depends on the selected payment method. There is no upper ceiling on deposits via cryptocurrencies. We believe that many players will appreciate that the mobile casino does not charge deposit fees. A fee of €10.37 applies to deposits of €15 via Siru Mobile. All deposits are processed instantly.
|Depositing at King Billy Casino App|
|Deposit method||Minimum deposit||Maximum deposit||Deposit fees||Average timeframes|
|Bitcoin Cash||0.001 BCH||No||Fee-free||Instant|
Cashing Out Winnings at King Billy Casino
Most supported payment solutions can be used for deposits and withdrawals. Mobile casino enthusiasts can cash out their profits with ease via a preferred payment solution. Please note that Neosurf is a deposit-only method. Given that you wish to cash out your profits via Paysafecard, you should register with the payment service. Once you send your withdrawal request, the King Billy Casino app will approve it within up to 24 hours.
However, the time it takes for the transaction to go through depends on the selected payment solution. Withdrawals via digital wallets are usually cleared within 24 hours. If you prefer to cash out your winnings via Bank Transfer, you might need to wait up to 7 banking days to receive the money. Please note that cryptocurrency transactions must have a specific number of confirmations on the blockchain before being processed.
The minimum limit on withdrawals is $20, but it may vary between payment methods. For example, the least sum you can withdraw via Bank Transfer is $300. Mobile casino fans can cash out up to $4,000 per transaction, $20,000 per week, and $40,000 per month. The King Billy Casino app does not impose fees on withdrawals. However, the payment service you select might charge some fees. For example, withdrawals via Bank Transfer might be subject to additional fees of up to $16 or the currency equivalent.
According to the casino’s withdrawal policy, any deposited amount must be wagered 3x at the least before requesting a withdrawal.
|Withdrawals at King Billy Casino App|
|Withdrawal method||Minimum withdrawal||Maximum withdrawal||Withdrawal fees||Average withdrawal time|
|Visa||€20||€4,000||Fee-free||1 to 3 business days|
|Mastercard||€20||€4,000||Fee-free||1 to 3 business days|
|Bank Transfer||€300||€4,000||Fee-free||Up to 7 business days|
|Interac e-Transfer||€300||€3,000||Fee-free||1 to 3 business days|
|MuchBetter||€20||€3,000||Fee-free||1 to 3 business days|
|Bitcoin||0.0006 BTC||2 BTC||Fee-free||Instant|
|Bitcoin Cash||0.05 BCH||2 BCH||Fee-free||Instant|
|Ethereum||0.02 ETH||2 ETH||Fee-free||Instant|
|Litecoin||0.2 LTC||2 LTC||Fee-free||Instant|
|Tether||0,001 USDT||400 USDT||Fee-free||Instant|
|Dogecoin||86 DOGE||100,000 DOGE||Fee-free||Instant|
King Billy Casino App Security and Licensing
We believe that one of the most important aspects of a mobile casino is its fairness and reliability. There are several ways to determine whether a mobile casino is safe. Every reputable mobile casino must have a license. When it comes to King Billy Casino, the mobile gambling platform is owned by Dama N.V. and licensed by the Government of Curacao. Under the ownership of N1 Limited, the mobile casino holds a license issued by the Malta Gaming Authority (MGA).
The mobile casino works with well-established software companies that use RNG technology when programming their games. Therefore, the outcomes of all games are fair and based on pure chance. Safety is of utmost importance for every player. Hence, the King Billy Casino app uses end-to-end SSL encryption. In addition, mobile casino fans can enable two-factor authentication from the security settings of their accounts.
The King Billy Casino app does not operate in the following jurisdictions: Greece, the United States, the United Kingdom, Finland, Gibraltar, Belgium, and others. Only players who are 18 years old or above can set up an account at King Billy Casino.
The mobile gambling platform encourages casino enthusiasts to play responsibly. Furthermore, it allows players to set deposit/loss/wager/session limits. Requesting a cooling-off period or self-exclusion is also an option. We like the fact that casino fans do not need to contact the customer support agents to enable any of the responsible gambling tools.
|Region Restrictions and Safety at King Billy Casino|
|Minimum age requirement||18 or 21 depending on the country of residence|
|Licenses||The Government of Curacao (license no. 8048/JAZ2020-013); The Malta Gaming Authority (license no. MGA/B2C/394/2017)|
|Restricted regions||Estonia, Israel, Gibraltar, Greece, Jersey, Ukraine, France, the United States, the Netherlands, Lithuania, Romania, Russia, Spain, Slovakia, the United Kingdom, Belgium, Finland, Pakistan, Panama, Barbados, Curacao, and others|
|Responsible gaming tools||Loss limits, deposit limits, wager limits, session limits, cooling-off, self-exclusion|
Mobile Customer Support at King Billy Casino
When playing at a mobile casino, it is important to check whether its customer support department is reliable as you might need assistance at some point. At King Billy, casino enthusiasts can always rely on professional customer support services. The mobile casino features two standard avenues of contact, including email and live chat.
Given that you need urgent assistance, be advised to use the live chat. We contacted the live chat agents, and all our inquiries were addressed almost instantly. Even non-registered casino fans can get in touch with the agents from the live chat. A praiseworthy aspect of the King Billy Casino app is that it offers customer support services in several different languages, including English, German, French, and Japanese.
Players can also contact the mobile casino’s customer support agents via email. The agents do their best to respond to all inquiries in a timely manner. Another advantage of the mobile casino is that it has a FAQ page that covers many topics.
|Customer Service Channels at King Billy Casino|
|Average response times||Live chat: less than 5 minutes Email: up to 24 hours|
|Support languages||English, German, French, and Japanese|
King Billy Casino App Q&A
Is it necessary to verify my account at King Billy Casino and how to do that?
Members of King Billy Casino are required to verify their accounts before being able to cash out their profits. Keep in mind that full verification can be done only upon requesting a withdrawal. To verify your account, you have to upload a photo of your passport or a government-issued ID card/driver’s license. Furthermore, mobile casino enthusiasts have to provide proof of deposit. However, the documents you have to provide depend on the selected payment solution.
Can I check my account activity at King Billy Casino?
Yes, the mobile gambling platform provides its registrants with the opportunity to check their bets in the Game History section. Players will be able to see their last 50 bets only. In the Wallet section, players can check their transactions, while in the promotions section, casino fans can check their active promotions. If you want to set responsible gambling limits, tap on the My Account button and select Responsible Gambling.
What should I do if I make a deposit but the money does not appear in my balance?
The mobile casino processes deposits instantly. Rarely, it may take longer for the deposit to be completed. If the money has not been credited to your account, we advise our readers to check if the funds are deducted from their accounts. Given that the money is, indeed, deducted, get in touch with the customer support representatives. You have to provide a screenshot of the transaction, and the agents will help you resolve the issue.
How do I activate the free spins?
If you claim a bonus that offers free spins, you have to activate them before being able to use them. Keep in mind that you have a limited time only to activate the free spins; otherwise, they will expire. Mobile casino fans should navigate to the My Account section, tap on the Promo button and select Activate Now. Players can consume the free spins on a specific slot as designated by the King Billy Casino app.
What is a dormant account and are there any inactivity fees?
If you have not used your account at King Billy Casino for 12 months or more, it becomes dormant, and the mobile casino has the right to impose an administrative fee of $10 as long as your balance is positive. Once your balance drops to zero or if you re-activate your account, no more fees will be deducted from your account balance.
The King Billy Casino app has its shortcomings, but all in all, it is a wonderful mobile casino. Its gaming portfolio is overflowing with high-quality games powered by a bunch of software companies. Mobile players are provided with a broad range of convenient payment solutions. We like the fact that both fiat and digital currencies are supported at King Billy Casino. Moreover, the mobile casino works well across various handheld devices. From our experience, the King Billy Casino app is a wonderful gambling site that puts players first.