| Updated: Licensed by the UKGC, the MGA, and other reputable regulatory entities, Captain Cooks Casino is an international iGaming site with excellent compatibility across mobile devices. The casino operates as an in-browser application, meaning that players on the go need only an internet connection and a mobile browser to play on their smartphones.
Most of the casino’s gambling software is provided by Microgaming, a renowned software supplier with nearly 30 years of experience in the remote gambling market. The provider’s catalog is extensive, giving Captain Cooks Casino users the opportunity to play hundreds of slot games, table games, video poker titles, and casual games. Moreover, all of these products bear the seal of approval from eCOGRA, so players can be confident that every title offers fair gameplay.
The operator behind this iGaming web application is Casino Rewards. In other words, anyone who creates an account at Captain Cooks Casino will become a member of the Casino Rewards Loyalty Program, which offers an array of rewards and prizes.
| Captain Cooks Casino App in Brief | |
|---|---|
| Domain name | https://captaincooks.casino/ |
 Trustpilot Score |
 4.3 |
| Operator | Casino Rewards |
| Launch date | 1999 |
| Licensing authorities | The United Kingdom Gambling Commission, the Malta Gaming Authority, the Kahnawake Gaming Commission, the Alcohol and Gaming Commission of Ontario |
| Native apps | No |
| Supported languages | English, Bulgarian, Czech, Danish, German, Greek, Spanish, Finnish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Slovenian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese |
| Supported currencies | CAD, EUR, GBP, NZD, USD |
| Supported browsers | All web browsers, including popular options such as Google Chrome, Safari, and Firefox |
| Number of casino games | 640+ |
| Other available products | No |
| US-friendly | No |
| Licensing | |
Players’ Feedback and Experience with the Captain Cooks Casino App
Captain Cooks Casino has been in operation since 1999, making it one of the older operators in the remote gaming market. As such, many players have tried the casino’s games and shared their thoughts about the experience.
AskGamblers appears to be a popular place for players to express their opinions about Captain Cooks Casino. Some players were pleased with the care and assistance they received from customer support, while others considered the selection of Microgaming titles, promotions, and deposit options to be positive aspects of the casino. There is some negative feedback, however. A couple of users reported issues with their accounts, and withdrawal times were a common complaint. Some reviewers were also dissatisfied with the casino’s interface and would have preferred games from additional software suppliers.
There are fewer reviews on Trustpilot than on some other platforms. Most players who posted reviews there were critical of the casino, citing issues with receiving bonuses and, once again, lengthy withdrawal times. On the other hand, players who were happy with their experience at Captain Cooks Casino reported positive experiences with deposits and withdrawals.
Mobile Catalog
Captain Cooks offers an excellent assortment of Microgaming titles that will satisfy gaming enthusiasts who enjoy a diverse range of gambling experiences. Although slots are the most abundant game type at Captain Cooks Casino, the mobile web app also provides numerous virtual table games and specialty titles. Live dealer lobbies powered by Evolution Gaming are also available.
| Captain Cooks Casino Mobile Games Summary | |
|---|---|
| Software courtesy of | Microgaming, Evolution Gaming |
| Slots | 530+ |
| Table games | 70+ |
| Video poker games | 20+ |
| Progressive jackpots | 9 |
| Live dealer tables | 13 |
Captain Cooks Casino Mobile Slots Captain Cooks Casino Mobile Table Games Captain Cooks Casino Mobile Progressive Jackpots Capatain Cooks Casino Mobile Live Tables Other Mobile Products by Captain Cooks CasinoCaptain Cooks Casino Mobile Slots
- Immortal Romance
- Thunderstruck II
- Tomb Raider Secret of the Sword
- Game of Thrones 15 Lines
- 108 Heroes
- 3 Devils’ Pinball
- Age of Conquest
- Amazing Link Apollo
- 9 Masks of Fire
- Book of OZ
Slots are among the most popular casino games, and the growth of online and mobile gaming has only increased their appeal. It is now unusual for an online casino not to offer virtual slots, and Captain Cooks provides plenty of options for slot enthusiasts who create an account.
The casino’s library features an array of slots with varied themes and mechanics. Titles such as Amazing Link Zeus, inspired by Greek mythology, appear alongside games such as 777 Mega Deluxe, which resembles the classic slot machines once found in traditional casinos. In addition, several slots feature characters and visuals from popular franchises such as Jurassic Park, Tomb Raider, Game of Thrones, Bridesmaids, and Van Helsing.
The games also offer a variety of bonus mechanics. For example, 3 Devils’ Pinball features multiplier symbols, the 3 Devils Bonus, wilds, and a unique Pinball Feature that is triggered at random. This mechanic activates additional paylines and launches one or more pinballs that award wild symbols and multipliers. The slot also demonstrates the appeal of Microgaming’s titles, with a catchy soundtrack and detailed visuals contributing to the entertainment value of each gaming session.
Captain Cooks Casino Mobile Table Games
- American Roulette Gold
- Atlantic City Blackjack
- Baccarat
- Classic Blackjack
- Dragon Tiger
- European Roulette
- ReDeal Blackjack
- Sapphire Roulette
- Sic Bo
- Vegas Single Deck Blackjack Gold
Virtual table games are popular among players around the world, so it is no surprise that Captain Cooks Casino has a dedicated table games category containing numerous titles.
Variants of timeless games such as baccarat, blackjack, and roulette are available. Players interested in games that are popular in the East can also choose titles featuring Sic Bo and Dragon Tiger gameplay. Regardless of the option selected, players can expect classy graphics and authentic sound effects. Some games also feature a voiced virtual dealer.
Captain Cooks Casino Mobile Progressive Jackpots
- Atlantean Treasures Mega Moolah
- Cash Splash
- Mega Moolah
- Casino Rewards – Treasure Quest
- Casino Rewards 20 Year Celebration
- Immortal Romance Mega Moolah
- Treasure Nile
- Mega Vault Millionaire
- Roulette Mega Moolah
Players interested in the opportunity to win large jackpots can visit Captain Cooks Casino’s Progressive Jackpots section. This is where Microgaming’s Mega Moolah jackpots can be found. They appear in the Mega Moolah slot, as well as Atlantean Treasures Mega Moolah, Immortal Romance Mega Moolah, and the table game Roulette Mega Moolah. The jackpot-triggering mechanic varies between games. In Immortal Romance, for instance, players collect coins during gameplay for an opportunity to trigger one of four progressive jackpots. Other jackpot-linked titles include Cash Splash, Casino Rewards – Treasure Quest, Casino Rewards 20 Year Celebration, Mega Vault Millionaire, and Treasure Nile.
Capatain Cooks Casino Mobile Live Tables
- Live Roulette
- Mega Ball Live
- Live Super Sic Bo
- Live Blackjack
- Live Casino Hold’em
- Live Crazy Time
Evolution Gaming is known for its live dealer solutions, and Captain Cooks Casino users have the opportunity to try the provider’s games. Players can join a varied selection of live dealer lobbies, including Live Baccarat, Live Roulette, and Live Blackjack. Those interested in poker can try Live Caribbean Stud Poker, Live Casino Hold’em, Live Three Card Poker, and Live Ultimate Texas Hold’em. Game shows are also available, with notable examples including Live Crazy Time and Live Dream Catcher. There is also a dedicated Sic Bo table.
Each live dealer lobby has a user interface designed to be convenient and immersive. This can help create an experience similar to wagering at a land-based casino, which mobile gaming enthusiasts may appreciate.
Other Mobile Products by Captain Cooks Casino
- Bonus Poker Deluxe
- Avalon Scratch
- Immortal Romance Video Bingo
- Double Double Bonus
- Super Snowball
- Joker Poker
- Bonus Deuces Wild
- Thunderstruck II Scratch
- Pachinko
- Soccer Striker
Besides slots and both virtual and live dealer table games, Captain Cooks offers a selection of video poker titles. Many include an auto-hold feature that automatically holds cards of the same value, although players can change this if they wish. Other common options include dealing, enabling turbo mode, and selecting the double-or-nothing feature. Another useful feature is the inclusion of wild cards, which work similarly to wilds in slots. In other words, a card assigned the wild role can substitute for other cards. Popular video poker titles include Deuces Wild Poker, Aces and Eights, and Jacks or Better.
Various scratch cards are also available, including Avalon Scratch and Sure Win Scratch, while video bingo options include Break Da Bank Again Video Bingo and Immortal Romance Video Bingo. Another video bingo title is Thunderstruck II Video Bingo, which features graphics and sound effects from the slot on which it is based.
Captain Cooks Casino App Device Compatibility
Gambling on the go has quickly become a popular way to enjoy casino games. Full access to a casino account and favorite games is important to many mobile gambling enthusiasts, so the company behind Captain Cooks Casino has ensured that the casino operates smoothly on smartphones.
Captain Cooks Casino achieves its mobile compatibility through its in-browser web application. When the website is opened in a mobile browser, it functions similarly to a standalone app without requiring a download or installation. The games also run smoothly because they are powered by HTML5.
While some players may take issue with the lack of a dedicated application, the web app format has several advantages. There is no need to download the casino, which allows users to save storage space that a dedicated app would otherwise occupy. This format also makes Captain Cooks Casino accessible on virtually all smartphone operating systems. You can therefore play games of chance at Captain Cooks Casino on an Android device or an iOS smartphone or tablet.
| Captain Cooks Casino App Supported Devices Summary | |
|---|---|
| iOS app technical requirements | Not specified; compatible with all mobile web browsers |
| Android app technical requirements | Not specified; compatible with all mobile web browsers |
Captain Cooks Casino App Features
After creating an account at Captain Cooks Casino, players are greeted by a classy color palette that appears to be inspired by the wooden interiors of 19th-century ocean liners. Different shades of brown form the background of the top menu and various casino pages, while gold and orange accent the logo and buttons.
The top menu contains the deposit button and a link to the account page, while the casino’s library appears just below the menu on the Games page. The games are organized into categories for slots, progressive jackpots, table games, and more. There is also a dedicated tab for favorites, and players can add titles to it by tapping the heart-shaped button on a game’s icon. In addition, the bottom menu provides access to pages such as Promotions, Loyalty, Games, Bank, and Help. The Help page provides details about the casino’s customer support.
Captain Cooks Casino’s games support two primary layouts: one tailored to portrait mode and another optimized for landscape mode. The website itself functions in either orientation.
A Game History feature is available on the account page, allowing users to view information about previous gaming sessions. The account page also includes a Settings tab where players can turn the sound on or off and change the web app’s language. The language selection is extensive and includes English, German, Spanish, Norwegian, Japanese, Thai, Hindi, and Polish, among others.
Captain Cooks Casino Mobile Promotions
For many gaming enthusiasts, promotional offers can make or break a mobile-friendly casino. It is essential for players to feel valued by the gambling site they frequent, and there is no better way for a casino to show appreciation than by offering generous bonuses.
Captain Cooks Casino does exactly that, and various bonuses await all gaming devotees who decide to give the mobile web app a try. These include a substantial welcome offer and the renowned Casino Rewards loyalty program that treats players to a variety of perks.
Welcome Bonus Loyalty SchemeWelcome Bonus
A welcome promotion is available to players who create a Captain Cooks Casino account. It consists of a series of deposit bonuses that can add up to nearly $500 in bonus funds once a player has made their fifth deposit.
The first part of this promotion provides 100 chances on the game Mega Money Wheel. To qualify, a user must deposit $5 into their account. Each complimentary bet is valued at $0.10, and winnings are typically added to the user’s bonus balance. If a user lands the Mega Money Wheel Jackpot, they can contact Captain Cooks Casino’s support team to convert the jackpot funds into cash.
The first and second deposit bonuses are each subject to a 200x wagering requirement, while the remaining deposit bonuses in the welcome offer have a 30x wagering requirement.
The promotions following the first deposit bonus are deposit-match offers. When a player funds their account for the second time with $10 or more, the casino matches the deposit by 100%, awarding up to $100 in bonus funds, depending on the size of the deposit. The third deposit promotion is a 50% bonus worth up to $150.
Two more deposit bonuses follow. Once a player makes their fourth deposit, they receive a 25% match bonus worth up to $125 in bonus funds. The Fifth Deposit Bonus matches 100% of the user’s deposit and awards up to $100.
Regarding the wagering requirements, it is important to remember that the contribution of each title depends on its game type. Slots, parlor games, and titles such as Deal or No Deal Live and Lightning Dice contribute 100%. Table Poker, Casino War, and Sic Bo contribute 50%. Virtual and live blackjack, baccarat, craps, and Top-Card contribute 10%. Most video poker games, Classic Blackjack, roulette titles, and most live dealer games contribute 2%. Bets placed on All Aces Video Poker do not count toward the wagering requirements.
| Captain Cooks Casino Mobile Welcome Bonus at a Glance | |
|---|---|
| Bonus amount and percentage |
|
| Promo code | No |
| Minimum deposit |
|
| Validity | 7 days |
| Playthrough |
|
| Maximum wager | Not Specified |
| Disqualified countries | Not Specified |
| Disqualified games | All Aces Video Poker does not contribute toward wagering requirements |
| Payment method restrictions | Not Specified |
Loyalty Scheme
Captain Cooks Casino is part of the experienced Casino Rewards group, which offers a comprehensive VIP program across its mobile casinos. There are six VIP tiers, starting with Green, followed by Bronze, and continuing up to Diamond.
The rewards vary by tier, and the higher the tier, the more benefits and features become available. VIP players at all levels receive unique weekly free promotions, while users who reach Gold or above receive exclusive weekly bonuses, birthday promotions, and high-roller bonuses. Players who reach Bronze also gain access to a daily login bonus that grants VIP Lucky Jackpot entries.
Other perks for higher-tier VIP members include a personal VIP host, higher betting limits, access to VIP-exclusive games, and early notifications about new game releases.
The loyalty system is based on VIP points, which are awarded when players place bets on the casino’s games. Every $10 wagered grants VIP points, with the exact amount depending on the game. Playing slot games, for example, awards 1 point per $10 wagered, while bets placed on table games and roulette award 0.5 points. Video poker games and blackjack titles award 0.1 VIP points per $10 wagered. Finally, bets on All Aces Video Poker do not grant any VIP points.
After accumulating 50 VIP points, a player receives 1 Status Point. Status Points determine a user’s level. A player needs 1 Status Point to reach Bronze and must then earn 1 Status Point per month to maintain that level. Each level has its own requirements, and the number of required Status Points increases with each tier.
Mobile Payments at Captain Cooks Casino
In short, players who enjoy gambling on the go want the peace of mind that their transactions will be processed smoothly and that their preferred payment methods are available. Fortunately, Captain Cooks Casino’s deposit section offers plenty of reliable options, and its withdrawal menu is equally well stocked.
Topping Up Mobile Balance at Captain Cooks Casino Cashing Out Winnings at Captain Cooks CasinoTopping Up Mobile Balance at Captain Cooks Casino
Depositing at Captain Cooks Casino is a straightforward process. Log in to your account and tap the Deposit button at the top or the Bank button in the bottom menu to open the cashier. Then choose your preferred deposit method, enter the required details, and confirm the transaction.
The casino offers a broad range of payment methods. Bank cards such as Visa, Mastercard, and JCB are available, as are prepaid banking solutions such as Paysafecard, Neosurf, and Flexepin. Digital wallets, including Skrill, MuchBetter, Neteller, and others, can also be used.
Certain region-specific payment methods are available, with Canada’s Interac being a notable example. Players should keep in mind that some payment options may not be available in every jurisdiction.
At the time of writing, the minimum deposit for users who have not yet claimed the first deposit bonus is $5. After a user has funded their account for the first time, the minimum deposit for all subsequent transactions is $10.
| Depositing at Captain Cooks Casino App | ||||
|---|---|---|---|---|
| Deposit method | Minimum deposit | Maximum deposit | Deposit fees | Average timeframes |
| Visa | €10 | Not specified | No | Instant |
| Mastercard | €10 | Not specified | No | Instant |
| JCB | €10 | Not specified | No | Instant |
| Paysafecard | €10 | Not specified | No | Instant |
| Skrill | €10 | Not specified | No | Instant |
| Neteller | €10 | Not specified | No | Instant |
| ecoPayz | €10 | Not specified | No | Instant |
| PayPal | €10 | Not specified | No | Instant |
| Neosurf | €10 | Not specified | No | Instant |
| MuchBetter | €10 | Not specified | No | Instant |
| Google Pay | €10 | Not specified | No | Instant |
| Interac | €10 | Not specified | No | Instant |
| ElectronicCheck | €10 | Not specified | No | Instant |
| Instadebit | €10 | Not specified | No | Instant |
| Instant Payments by Citadel | €10 | Not specified | No | Instant |
| Flexepin | €10 | Not specified | No | Instant |
| iDebit | €10 | Not specified | No | Instant |
Cashing Out Winnings at Captain Cooks Casino
Captain Cooks Casino offers several banking methods for users who wish to withdraw their winnings, starting with Direct Bank Transfer. This is a reliable financial option, but withdrawals can take between 6 and 10 business days. Cashing out via Visa and Mastercard is another option, with transfer times of up to 3 business days. Digital wallets such as Skrill and Neteller are also available, as is the electronic check withdrawal method.
Withdrawals through digital wallets generally take 1 to 3 business days, while eCheck withdrawals take the longest, at up to 21 days. In addition, all withdrawal requests have a 48-hour pending period.
As with deposits, it is important to note that the availability of withdrawal methods and limits depends on the user’s location. For example, the minimum withdrawal in the UK is £10 for most payment methods, excluding bank transfers. UK users who wish to withdraw by bank transfer must meet a minimum limit of £300. Elsewhere, the minimum withdrawal limits are $300 for bank transfers and $50 for other cashout options.
Players should also keep in mind that although the casino does not charge fees for most withdrawal methods, this does not apply to direct bank transfers. Direct bank transfer withdrawals under $3,000 incur a $50 fee, while withdrawals over $3,000 incur a $100 fee.
| Withdrawals at Captain Cooks Casino App | ||||
|---|---|---|---|---|
| Withdrawal method | Minimum withdrawal | Maximum withdrawal | Withdrawal fees | Average withdrawal time |
| Direct Bank Transfer | $300 | $4,000 per week |
| 6-10 business days |
| Mastercard | €50 |
| No | 3 business days |
| Visa | €50 |
| No | 3 business days |
| Neteller | €50 | $4,000 per week | No | 1-3 business days |
| Skrill | €50 | $4,000 per week | No | 1-3 business days |
| PayPal | £10 | Not specified | No | 1-3 business days |
| ecoPayz | $50 | $4,000 per week | No | 1-3 business days |
| eChecks | $50 | $4,000 per week | No | 10-21 business days |
Related Mobile Apps
Captain Cooks Casino App Security and Licensing
Captain Cooks Casino holds several licenses that authorize it to operate in multiple locations around the world. In the UK, for instance, Captain Cooks Casino is licensed by the United Kingdom Gambling Commission. In Canada, the Alcohol and Gaming Commission of Ontario regulates the casino. The casino’s other licenses are issued by the Malta Gaming Authority and the Kahnawake Gaming Commission.
A Secure Sockets Layer (SSL) encryption protocol protects transaction data and other information associated with Captain Cooks Casino’s users. Players also need not worry about the fairness of the casino’s games, as Captain Cooks Casino is certified by eCOGRA, a leading accredited testing agency.
The casino has also taken steps to help its users practice responsible gambling. These measures include daily, weekly, and monthly loss limits. Deposit limits are also available and determine how much money a player can add to their account over the same periods. Players who need additional assistance can opt for a temporary break lasting between 24 hours and three months. Finally, players can enable self-exclusion for up to five years by contacting Captain Cooks Casino’s support staff.
| Region Restrictions and Safety at Captain Cooks Casino | |
|---|---|
| Encryption | 128-bit SSL |
| Two-factor authentication | No |
| Minimum age requirement | UK: 18 Canada and elsewhere: 19 |
| Licenses | The United Kingdom Gambling Commission, the Malta Gaming Authority, the Kahnawake Gaming Commission, the Alcohol and Gaming Commission of Ontario |
| Restricted regions | Belgium, France, Hong Kong, Turkey, Israel, US Minor Islands, US Miscellaneous Pacific Islands, US Virgin Islands, the Netherlands, the United States of America, and others |
| Responsible gaming tools | Loss limits, deposit limits, break period, self-exclusion |
Mobile Customer Support at Captain Cooks Casino
When contacting support, you can choose between two communication methods. The first is live chat, which is accessible by navigating to the Help section of your account and tapping the Live Chat button. This is also the quickest way to contact a customer service representative, as you will usually receive a response within a few minutes.
The other option is email, and you can send questions to support@crhelpdesk.com. If you choose this method, you can expect an answer within 48 hours. This means that live chat is the better option for urgent issues or questions. If waiting is not a problem, email is also a reliable choice. Regardless of the option you choose, the casino’s support team is available around the clock.
| Customer Service Channels at Captain Cooks Casino | |
|---|---|
| Phone | No |
| support@crhelpdesk.com | |
| Live chat | Yes |
| Average response times | Live chat: a few minutes Email: within 48 hours |
| Support languages | English |
Verdict
Captain Cooks Casino is a suitable iGaming platform for gambling enthusiasts who enjoy Microgaming products and live table lobbies from Evolution Gaming. The casino’s library offers a broad selection, ranging from virtual slots to live dealer games. Although a dedicated smartphone app on Google Play or the App Store would be a welcome addition, the website’s web app structure still makes playing on mobile straightforward.