Betway Casino is a top-notch online platform catering to all types of players. Whether you enjoy betting on sports or playing casino games, Betway has got you covered. The brand came into existence in 2006, operating under the umbrella of the respected company Betway Limited. Betway has quickly grown to prominence due to its excellent betting services. But Betway is not all about sports betting.
The brand offers an excellent casino section that can suit the taste of all casino aficionados. Although Betway’s gaming portfolio is not the most extensive, you will enjoy a whale of a time because the web-based casino features top-shelf titles from leading software companies such as Microgaming, Evolution Gaming, Playtech, Pragmatic Play, and others.
An advantage of the web-based casino is that it works on nearly any handheld device. Betway is among the few casinos that spared no effort to ensure a smooth-sailing gambling experience even on the go. That is why the operator has introduced a dedicated app compatible with touchscreen devices running on Android and iOS.
| Betway Casino App in Brief | |
|---|---|
| Domain name | https://betway.com |
| Operator | Betway Limited |
| Launch date | 2006 |
| Licensing authorities | The UK Gambling Commission, the Malta Gaming Authority, and the New Jersey Division of Gaming Enforcement |
| Native apps | Yes, for iOS and Android devices |
| Supported languages | English, Danish, Dutch, Finnish, French, German, Hindi, Italian, Norwegian Bokmål, Portuguese, Russian, Spanish, and Swedish |
| Supported Currencies | USD, EUR, GBP, INR, CAD, NOK, SEK, NZD, BRL, CHF, and others |
| Supported browsers | All mobile web browsers |
| Number of casino games | Over 500 |
| Other available products | Sportsbook |
| US-friendly | Yes, only players from New Jersey and Pennsylvania can play the available casino games |
Players Feedback and Experience with Betway Casino App
Key factors such as gaming portfolio, average withdrawal times, customer support services, and bonuses play a crucial role when assessing a web-based casino. Based on the services it offers, Betway has received an average rating.
The brand has received 61 reviews at AskGamblers – a platform that allows casino enthusiasts to share their experiences with different gambling sites. Currently, Betway’s average score is 3.33 out of 10 stars. Judging from the relatively low rating the brand has received, we can conclude that most reviews are negative.
Our dedicated team read all reviews at AskGamblers to determine what players did not like. Most reviewers were disappointed with the slow withdrawal times. Others had issues verifying their accounts. Some players shared that the casino’s customer support representatives were rude and failed to resolve their problems. Several negative comments came from casino patrons who were displeased with the casino’s narrow selection of games.
Betway has received some positive reviews from players who were more than pleased with the quality of the games. A few reviewers shared that they were happy with the speed of payouts. Several reviewers appreciated the casino’s slick design.
Betway Casino Mobile Catalog
The Betway Casino app has a decent gaming portfolio. Most games are courtesy of the reputable software company Microgaming. To please the preferences of fans of live dealer games, the mobile casino has teamed up with software suppliers such as Evolution Gaming, Pragmatic Play, Authentic Gaming, Real Dealer, and Bet Games. The games are assiduously organized in separate sections, allowing mobile casino enthusiasts to navigate with ease through Betway’s gaming library. A small letdown is that the games on offer at Betway do not support demo mode.
| Betway Casino Mobile Games Summary | |
|---|---|
| Software courtesy of | Microgaming, NetEnt, Evolution Gaming, Pragmatic Play, Authentic Gaming, Oryx Gaming, Real Dealer, Bet Games, and others |
| Slots | Over 400 |
| Table games | Over 35 |
| Video poker games | 8 |
| Progressive jackpots | More than 20 wide-area progressive jackpot games; over 25 must-win jackpots |
| Live dealer tables | Over 90 |
Betway Casino Mobile Slots 
Betway Casino Mobile Table Games 
Betway Casino Mobile Progressive Jackpot Games 
Betway Casino Mobile Video Poker Games 
Betway Casino Mobile Live Dealer Tables 
Other Mobile Products by Betway Casino Betway Casino Mobile Slots
- 9 Masks of Fire
- Masters of Valhalla
- Fiona’s Fortune
- Arena of Gold
- Ark of Ra
- Aliya’s Wishes
- Temple of Medusa
- Game of Thrones Power Stacks
- Animals of Africa
- Alice in WildLand
At Betway, the slots selection is the most abundant of all. The mobile casino boasts over 400 slot titles that run smoothly on smartphones and tablets. Some would say that the available titles are not enough to keep reel spinners engaged for too long, but that is arguable because the titles are based on different themes. Various features spice up the gameplay and increase players’ winning potential. While there are some games inspired by classic one-armed bandits, modern video slots make up for the bulk of Betway’s slots catalog.
Casino enthusiasts who prefer to revel in an old-school gambling experience will be on cloud nine to learn that Betway offers 3-reel slots. Some of the most sought-after titles include Couch Potato, Cash Crazy, Break Da Bank, and Aureus. Many aspiring slot fans prefer 3-reel slots because of their simplicity.
The Betway Casino app has plenty of video slots that can appeal to the interest of the most exacting casino fan. If you are into animal-themed slots, you can try your luck on Big Cat King, Abra Cat Dabra, Wolf Call, Serengeti Gold, etc. Slots that utilize the Megaways engine are also quite popular among members of Betway. If such slots tickle your fancy, you can play 88 Fortunes Megaways, 5 Lions Megaways, 8 Golden Skulls of Holly Roger Megaways, Ancient Fortunes Poseidon Megaways, and others.
Betway Casino Mobile Table Games
- European Blackjack Multi-Hand
- Premier Blackjack with Side Bets
- Perfect Strategy Blackjack
- Vegas Single Deck Blackjack
- French Roulette
- Sapphire Roulette
- European Roulette
- American Roulette
- No Commission Baccarat
- Hold’em Poker
Slots occupy the largest chunk of Betway’s mobile gaming suite. However, fans of table games will not remain disappointed if they join Betway. The mobile casino features a category dedicated to table games. However, blackjack, roulette, and baccarat are arranged in separate sections, allowing players to find all titles from a specific game genre instantly.
The Blackjack category is comprised of over 20 titles, mainly provided by Microgaming. The blackjack variations you can enjoy while on the go include Atlantic City Blackjack, Perfect Strategy Blackjack, Vegas Downtown Blackjack, Vegas Strip Blackjack, etc. The Betway Casino app also offers multi-hand blackjack variations.
Roulette enthusiasts are also in for a treat at Betway as the mobile gambling platform is home to some exciting variations of the game, including but not limited to American Roulette, European Roulette, and French Roulette. Although Betway’s selection of table games is not the largest under the sun, the operator did not forget to add well-liked baccarat variations, including Baccarat and No Commission Baccarat. Sic Bo is also on offer.
To the delight of poker fans, the Betway Casino app offers Microgaming’s Hold’em Poker and Hold’em Poker 2. The two poker variations not only have progressive jackpots up for grabs but also provide players with the opportunity to enjoy a realistic poker room environment while playing against other poker enthusiasts.
Betway Casino Mobile Progressive Jackpot Games
- Mega Moolah
- Immortal Romance Mega Moolah
- Mega Moolah Goddess
- The Witch’s Moon Mega Moolah
- Sisters of Oz WowPot
- Book of Atem WowPot
- Sherlock and Moriarty WowPot
- Treasure Nile
- Major Millions
- Wheel of Wishes
The Betway Casino app features an expansive selection of progressive jackpot games courtesy of the well-established software supplier Microgaming. The company has become extremely popular for its wide-area progressive jackpot games. Microgaming is the developer of the iconic progressive jackpot game Mega Moolah.
If you have an appetite for tasty payouts, do not hesitate to join Betway as the mobile casino hosts not only Mega Moolah but also other slots from the same series. Some include Absolootly Mad Mega Moolah, Thunderstruck II Mega Moolah, Fortunium Gold Mega Moolah, and others.
At Betway Casino, you can find slots from the WowPot series. Other wide-area progressive jackpot games include Major Millions, Treasure Nile, and Wheel of Wishes. The available progressive jackpot games are listed in a section of their own. In addition, the Betway Casino app features over 20 must-win jackpot games.
Betway Casino Mobile Video Poker Games
- Jacks or Better
- Aces & Eights
- Aces & Faces
- Joker Poker
- Deuces Wild
- Bonus Deuces Wild Power Poker
- Double Double Bonus Poker
- All Aces Poker
Video poker is not a game genre that gets a lot of attention from casino enthusiasts, but it still has a solid fanbase. The Betway Casino app has added several video poker variations that can be found in the Table Games category. All Aces Poker, Bonus Deuces Wild Poker, Aces & Eights, Jacks or Better, and Joker Poker are some of the video poker games members of Betway can play even on the go. Several video poker variations can be played as single or multi-hand games and have the double-up feature.
Betway Casino Mobile Live Dealer Tables
- Real Spooky Roulette
- Speed Roulette
- Spread Bet Roulette
- Ultimate Blackjack
- One Blackjack
- 2 Hand Casino Hold’em
- 3 Card Brag
- Dragon Tiger
- Teen Patti
- Super Sic Bo
If you are not satisfied with Betway’s selection of table games, we advise you to visit its live casino category. Casino registrants will have access to the entire portfolio of the emerging software company Real Dealer. Betway also has a Live Casino category where you can find a fantastic selection of live dealer games courtesy of Evolution Gaming, Playtech, Authentic Gaming, and other well-established software companies. The games are organized in separate sections depending on their type.
Even the most demanding casino fan will enjoy the live dealer games included in Betway’s mobile gaming portfolio. Infinite Blackjack, Unlimited Blackjack, Mega Roulette, Speed Auto Roulette, Craps, and Grand Baccarat are some of the titles that may appeal to you.
The mobile casino also offers a huge number of exciting live game shows, including but not limited to Wheel of Fortune, Cash or Crash, Deal or No Deal The Big Draw, Money Drop, Dream Catcher, etc. With such a profusion of games, we can assure you that you will find the table that corresponds to your preferences and fits your bankroll size.
Other Mobile Products by Betway Casino
Betway is a brand that offers excellent betting services. The mobile betting platform provides lines for major sporting events from around the globe. At Betway, you can wager on football, tennis, rugby, basketball, baseball, hockey, cricket, e-sports, etc. The mobile sportsbook renders its content in an aesthetically-pleasing manner. It also offers a robust live betting experience. Betway offers some of the most competitive odds and generous promotions on the market.
At Betway, mobile sports fans can benefit from the early cash-out option. Furthermore, punters are treated to a plethora of betting markets. Another feature that most sports enthusiasts will enjoy is the Bet Builder. In addition, Betway has nearly perfect live streaming services. At Betway, mobile sports fans can pick from three odds formats, including decimal, fractional, and American. Bettors can change the odds format from the settings of their accounts.
Betway Casino App Device Compatibility
Betway Casino is compatible with any Internet-enabled device, meaning you can play your favorite games even on the move. You can load the gambling site directly in the browser of your touchscreen device or download the Betway dedicated app.
Betway’s browser-based version is compatible with all mobile web browsers. The games adapt well to all screen sizes. Furthermore, the browser-based app closely replicates the desktop experience without losing functionality. However, there are some slight modifications to the layout of the mobile casino to make it more functional on small-screen devices. The games feature sufficiently fast loading times and crisp graphics. The browser-based app runs smoothly on all touchscreen devices regardless of their OS.
If you have enough storage space on your touchscreen device, you can install the Betway Casino dedicated app and enjoy a premium gambling experience. You can download the casino app directly from Betway’s official site or Google Play (for Android devices) and the App Store (for iOS-based devices).
Please note that Betway offers separate apps for sports betting and casino. If you install the casino app and decide to wager on your favorite sports team, you have to install the Betway Sports app. On the other hand, players who go for the browser-based app can easily switch between Betway’s casino and sportsbook products.
| Betway Casino App Supported Devices Summary | |
|---|---|
| iOS app technical requirements | iOS 11.0 or later; compatible with all web browsers |
| Android app technical requirements | Android 5.0 or later; compatible with all web browsers |
Betway Casino Mobile App Features
Upon loading Betway’s official site, you will be presented with the brand’s sports betting platform. Tap the hamburger menu in the upper left corner to see Betway’s products, including Sports, Casino, Live Casino, eSports, and Vegas. The casino’s homepage acts as a game lobby, allowing mobile casino enthusiasts to see the different game categories. There is a promotional banner that gives the website a lively appearance. The mobile casino app also features an intuitive search bar.
A slight letdown is that the mobile casino has no filtering options. On the plus side, the games are arranged in separate categories depending on their genre. Furthermore, the operator works with a limited number of software providers, which makes the filtering option somewhat redundant. For a more personalized gambling experience, mobile casino enthusiasts can add the games they like to Favourites.
When you log in to your account, you will see a fixed menu at the bottom of your screen. It features quick links to the banking page, promotions section, and others. If you want to change the language of the gambling platform, you have to navigate to the settings of your account. Toward the bottom of the mobile gambling site, you will come across buttons that lead to Betway’s important sections. Below the fold, mobile players will see a stamp of approval from eCOGRA, which indicates that the games are fair.
Betway Casino Mobile Promotions
Betway offers promotions for casino and sports fans. You can benefit from the bonuses up for grabs regardless of the device you use. Mobile casino enthusiasts can claim a Welcome Bonus. There are some promotions for regular players as well. It is crucial to explain that the bonuses vary between the different jurisdictions.
A distinct feature of the Betway Casino app is that the bonuses it offers are based on the Flexi system. We will provide a concise description of the Flexi system. Players who claim a bonus have two balances. For example, if you deposit €/$100 and redeem a 100% match deposit bonus, you will have €/$100 in your bonus balance and €/$100 in your real-money balance. If you wager €/$10, €/$5 will be deducted from your real-money balance, and €/$5 will be removed from your bonus balance. Assuming you win the bet, winnings are also evenly distributed between your balances.
Please note that the Flexi system is based on a principle called Bonus to Cash ratio (BTC). Mobile casino enthusiasts can withdraw their real balance at any point.
Welcome Bonus 
Bonuses for Returning Players Welcome Bonus
New registrants residing outside the United Kingdom can benefit from a Welcome Package that includes match deposit bonuses on the first three payments. First-time depositors can claim a 100% up to €/$250 match deposit bonus. Upon funding your account for the second time, you can benefit from a match deposit bonus of 25% up to €/$250. The third bonus will match your deposit by 50% up to €/$500. In other words, you can claim up to €/$1,000 in bonus funds.
The minimum qualifying deposit to claim each of the promotions is €/$10. Although no promo code is required, mobile casino enthusiasts must opt-in for the Welcome Package. Please note that you have to claim the bonus within 7 days of setting up an account at Betway Casino. The Welcome Package carries a rollover requirement of 50x the bonus funds.
As long as the bonus is active, the maximum you are allowed to wager is €/$7.50. Keep in mind that some games, including but not limited to Scrooge, Zombie Hoard, Castle Builder 2, Stardust, and Peek a Boo, have a maximum stake limit of €/$1. Slots and parlor games have a 100% contribution toward the rollover requirement. Bets on table games and video poker count 8% of their face value.
Players from the United Kingdom can benefit from a Welcome Bonus of 100% up to £50. Mobile casino enthusiasts have to deposit £10 to qualify for the promotion. If you reside in Ireland, you can claim a Welcome Package of up to €150 and 100 free spins. Only deposits via credit cards and PayPal qualify for the bonus. Winnings generated from the free spins are subject to a 30x rollover requirement. All other terms and conditions that we have already discussed above apply.
| Betway Casino Mobile Welcome Bonus at a Glance | ||
|---|---|---|
| Bonus amount and percentage | 1st deposit bonus: 100% up to €/$250; 2nd deposit bonus: 25% up to €/$250; 3rd deposit bonus: 50% up to €/$500 | |
| Promo code | Not required | |
| Minimum deposit | €/$10 | |
| Validity | 7 days after setting up an account | |
| Playthrough | 50x the bonus funds | |
| Maximum wager | €/$7.50 | |
| Disqualified countries | Players from the United Kingdom cannot claim the Welcome Package. However, they can claim a Welcome Bonus of 100% up to £50. | |
| Disqualified games | Classic Blackjack, All Aces Video/Power Poker, Jacks or Better, Red Dog, Sic Bo, all baccarat and craps variations | |
| Payment method restrictions | No | |
Bonuses for Returning Players
The Betway Casino app pampers its returning players with various promotions. Slot fans can claim up to 200 free spins if they deposit a minimum of €/$20 and wager €/$50 on any slot game. Depending on the amount you wager, you will be awarded bonus spins and a sports free bet. A wagering requirement of 30x applies to the winnings from the free spins. Keep in mind that only slots and parlor games have a 100% contribution toward the bonus turnover. The promotion is valid from Friday 00:00 ET until Sunday 23:59 ET.
Mobile players from the United Kingdom can claim 5 bonus spins per day on condition they wager at least £10 on slots before midnight. The bonus spins can be consumed on specific slot games as designated by the mobile casino.
Mobile casino fans can benefit from a sports free bet and bonus credits providing that they deposit and wager a minimum of €/$20 on any live dealer game. The offer runs from Monday 00:00 EDT until Thursday 23:59 EDT. The promotion carries a rollover requirement of 30x.
Casino enthusiasts who have deposited funds to their accounts will be provided with the exclusive opportunity to spin the Betway Prize Wheel every day and win some free spins, bonus funds, free sports bets, scratch cards, and others. Please note that winning a prize from the Prize Wheel is not a sure thing. However, if you upload €/$10 to your account and wager €/$10 on any casino game (including live dealer games), you will get the chance to spin Betway’s Super Prize Wheel.
Mobile Payments at Betway Casino
If you join Betway, you will have to use any of the accepted payment options to fund your account. As a reputable mobile casino, Betway employs safe and proven payment methods. While some payment options are aimed at players from specific jurisdictions, others are accepted worldwide. Log in to your account to see the banking methods you can use to make a deposit. The mobile casino accepts various currencies, but it depends on your country of residence. For example, the only currency mobile casino enthusiasts from the United Kingdom can use is GBP.
Topping Up Mobile Balance at Betway Casino 
Cashing Out Winnings at Betway Casino Topping Up Mobile Balance at Betway Casino
As a self-respecting mobile casino, Betway supports different types of payment methods. Mobile players can choose from debit/credit cards, prepaid vouchers, online banking services, and digital wallets. Credit/debit cards have always been among the most popular payment solutions because they come with plenty of advantages and few drawbacks. At Betway, you can deposit via Visa and Mastercard – the two most popular payment card network processors.
Mobile casino enthusiasts can also pick from several reliable digital wallets, including Skrill, Neteller, ecoPayz, MuchBetter, and PayPal, among others. The mobile casino also accepts payments via online banking services such as iDebit and Trustly. If you want to preserve your anonymity, we advise you to go for the available prepaid vouchers that include Paysafecard, Flexepin, and Neosurf.
When setting up an account at Betway, you will be prompted to set deposit limits. We noticed that the maximum deposit limit is €/$50,000 per week and month. As for the maximum daily limit on deposits, it is €/$10,000. The least amount you have to deposit to start playing for real money at Betway Casino is €/$10. Deposits are processed instantly and for free.
| Depositing at Betway Casino App | ||||
|---|---|---|---|---|
| Deposit method | Minimum deposit | Maximum deposit | Deposit fees | Average timeframes |
| Visa | €/$10 | €/$50,000 | No fees | Instant |
| Mastercard | €/$10 | €/$50,000 | No fees | Instant |
| Interac e-Transfer | €/$10 | €/$50,000 | No fees | Instant |
| MuchBetter | €/$10 | €/$50,000 | No fees | Instant |
| iDebit | €/$10 | €/$50,000 | No fees | Instant |
| Trustly | €/$10 | €/$50,000 | No fees | Instant |
| Paysafecard | €/$10 | €/$50,000 | No fees | Instant |
| Neosurf | €/$10 | €/$50,000 | No fees | Instant |
| Flexepin | €/$10 | €/$50,000 | No fees | Instant |
| ecoPayz | €/$10 | €/$50,000 | No fees | Instant |
| ecoVoucher | €/$10 | €/$50,000 | No fees | Instant |
| Skrill | €/$10 | €/$50,000 | No fees | Instant |
| Neteller | €/$10 | €/$50,000 | No fees | Instant |
| PayPal | €/$10 | €/$50,000 | No fees | Instant |
Cashing Out Winnings at Betway Casino
The Betway Casino app offers an array of withdrawal methods. However, you may not have access to all of them as some banking options are country-specific. Members of Betway are allowed to withdraw only via the same banking method they used to fund their accounts. However, if that is not possible, you will have to choose an alternative payment solution. Mobile casino enthusiasts must log in to their accounts, tap Banking, and select the Withdrawal button to submit a withdrawal request. Please note that you will have to verify your account before being able to cash out your earnings.
The mobile casino takes 24 hours to process withdrawals. Given that you make a withdrawal request on holidays or weekends, you may need to wait up to 72 hours before the mobile casino approves your payment.
If you withdraw via ecoPayz, Neteller, Skrill, PayPal, or another supported digital wallet, you will receive your winnings within 24 hours. Mobile casino enthusiasts can also use Visa or Mastercard to withdraw their profits. Please note that only players from some jurisdictions can cash out via Mastercard, and withdrawals via bank cards take 1 to 3 business days to clear. Providing that you select Bank Transfer as a preferred withdrawal method, you will wait for 2 to 7 banking days to receive your earnings.
The withdrawal minimum is €/$10, and the mobile casino does not impose a maximum limit on withdrawals. According to the casino’s terms and conditions, Betway may charge withdrawal fees. For more information, be advised to contact the casino’s customer support agents.
| Withdrawals at Betway Casino App | ||||
|---|---|---|---|---|
| Withdrawal method | Minimum withdrawal | Maximum withdrawal | Withdrawal fees | Average withdrawal time |
| Visa | €/$10 | No limit | Fees may apply | 1 to 3 business days |
| Mastercard | €/$10 | No limit | Fees may apply | 1 to 3 business days |
| Neteller | €/$10 | No limit | Fees may apply | Up to 24 hours |
| Skrill | €/$10 | No limit | Fees may apply | Up to 24 hours |
| Trustly | €/$10 | No limit | Fees may apply | Up to 5 business days |
| PayPal | €/$10 | No limit | Fees may apply | Up to 24 hours |
| iDebit | €/$10 | No limit | Fees may apply | Up to 5 business days |
| Bank Transfer | €/$10 | No limit | Fees may apply | 2 to 7 business days |
Related Mobile Apps
Betway Casino App Security and Licensing
The Betway Casino app is operated by Betway Limited and carries the stamp of approval from the UK Gambling Commission, meaning that it operates legally on the territory of the United Kingdom. The mobile casino has also obtained a license from the Malta Gaming Authority.
The Betway Casino app welcomes casino enthusiasts from the United States thanks to its license issued by the New Jersey Division of Gaming Enforcement. However, only casino enthusiasts permanently residing in New Jersey or Pennsylvania can play at Betway Casino. Betway USA is managed by Digital Gaming Corporation USA under an agreement with Golden Nugget Atlantic City LLC.
The Betway Casino app uses an advanced 256-bit SSL encryption to keep players’ sensitive information safe. In addition, the mobile gambling platform carries the seal of approval from eCOGRA. This means that the testing agency regularly audits the games offered at Betway to ascertain their fairness.
The Betway Casino app accepts only individuals of legal gambling age. Please be advised to check the legal gambling age in your country of residence. Judging from the available responsible gambling tools, we can safely say that the casino operator strongly advocates responsible gambling. When creating an account at Betway, you will be prompted to set deposit limits. Vulnerable players can also set session reminders, exclude themselves from participating in gambling activities, or close their accounts.
| Region Restrictions and Safety at Betway Casino | |
|---|---|
| Encryption | 256-bit SSL |
| Two-factor authentication | No |
| Minimum age requirement | 18 years old (players from the US must be 21 years old or above to play at Betway Casino) |
| Licenses | The UK Gambling Commission (license no. 39372), the Malta Gaming Authority (license no. MGA/B2C/130/2006), and the New Jersey Division of Gaming Enforcement |
| Restricted regions | Afghanistan, Angola, Argentina, Belarus, Belgium, France, Congo, China, Greece, Hong Kong, Iran, Iraq, Israel, the Netherlands, North Korea, Palestine, Singapore, Slovakia, Sudan, Suriname, Syria, Turkey, Yemen, and others |
| Responsible gaming tools | Deposit limits, definite/indefinite self-exclusion, session reminders, and account closure |
Mobile Customer Support at Betway Casino
The operator behind the Betway Casino app has not neglected the importance of offering reliable customer support services. If an issue arises at some point during your stay, you can contact the customer support representatives who can assist you in different languages. We regret to inform our readers that the mobile casino does not offer phone support. However, you can get in touch with the casino’s customer support agents via live chat regardless of day and time.
Admittedly, we had a hard time finding the live chat functionality. To launch the live chat functionality, you have to navigate to the Help Center and select a topic. After reading the article related to your question, you will be provided with the option to contact the customer support department. You may be required to provide your phone number, email address, and physical address. Before you can chat with a casino representative, a chatbot will try to help you provide you with the answers to your questions. Casino enthusiasts can also send their inquiries via email at support@betway.com.
| Customer Service Channels at Betway Casino | |
|---|---|
| Phone | No |
| support@betway.com | |
| Live chat | Yes |
| Average response times | Email: Up to 48 hours Live chat: 1 to 3 minutes |
| Support languages | English, French, German, Portuguese, Italian, Russian, and others |
Verdict
After we have covered all the important aspects of Betway, we can conclude that it is a safe and reputable mobile casino. While it does not have a vast gaming portfolio, we can assure you that you will spend a whale of a time with the available games powered by industry heavyweights such as Microgaming, NetEnt, Evolution Gaming, and others.
Members of Betway will have a broad range of trusted payment options to choose from. Betway’s Flexi bonus system is what makes the mobile gambling platform stand out from the pack. Of course, Betway Casino does not come without any weaknesses. In our opinion, the customer support bears improvement. Another aspect we did not like is that players cannot test the games for free. However, the Betway Casino app is an excellent choice for casino enthusiasts who want to enjoy a premium gambling experience while on the go.
