| Updated: September 17, 2025Bet365 has been operating for the better part of two decades as of this writing. It first went online in 2000 in the United Kingdom and has since expanded to become one of the largest gambling websites available in most parts of the world. Here you can enjoy a wide variety of casino titles, including slots, blackjack, roulette, baccarat, and many other table games.
At this online casino, users are offered the chance to play on different devices. You can access the casino from any desktop PC with an Internet connection via your browser. There is no downloadable client you need to bother with, and you can start playing immediately. Alternatively, you always have the option to play your favorite games on the go on your mobile devices. Android and iOS users can download the dedicated application, which gives them access to the full range of Bet365 services.
Since user satisfaction is of the highest importance to Bet365, you will have an excellent customer support team at your disposal. You can contact the agents via several different methods, including live chat, email, telephone, and others.
Bonus Info
At Bet365, you will be able to benefit from a great variety of bonuses and promotions. These are available to both new and returning players, and they have the potential to provide great value for your money.
| Excluded Games | Percentage Contribution |
|---|---|
| Keno (game) | 100% |
| Wild Viking | 20% |
| Live Hi-Lo | 0% |
| Blackjack Surrender | 0% |
| Blackjack Switch | 0% |
| Lucky Blackjack | 0% |
| Pontoon | 0% |
| Goblin’s Cave (slot) | 0% |
| Ocean Princess (slot) | 0% |
| Triple Profits (slot) | 0% |
| Tropic Reels (slot) | 0% |
| Ugga Bugga (slot) | 0% |
| Baccarat Side Bets | 0% |
| Video Poker Double Down Bet | 0% |
| Video Slots Double Down Bet | 0% |
| No-risk Bets | 0% |
Slots Club
If you are a dedicated slots player, then you might want to consider becoming a member of the Slots Club. Being part of this club entitles you to receive certain bonuses. The way this works is rather simple. For every spin on slot games, you will earn comp points, and accumulating a certain number of points over a set period will entitle you to receive a bonus.
On the bonus page, you will find the exact cash amounts you can receive for your points. The minimum amount you can cash in is equivalent to 100 comp points. Please keep in mind that while the vast majority of slots count toward this promotion, there are some that are excluded. These are Goblin’s Cave, Ocean Princess, Triple Profits, Tropic Reels, and Ugga Bugga.
Playback Live Casino
Not only does Bet365 offer you the chance to play at a high-quality live casino, but it also allows you to recoup some of your losses should things go awry. This promotion offers you cashback every week equal to a percentage of your net losses in the Live Casino.
Every Tuesday, you will receive 25% of your losses, up to £50.00. The best part about this offer is that the rebate is paid in ‘real’ money rather than bonus funds. This means that you can withdraw it immediately instead of having to fulfill any wagering requirement. There are still some rules you need to know about, though. Losses of less than £20 will not qualify, and the minimum amount you can receive is £5.00. All in all, this promotion has a lot going for it and can certainly be of great benefit to you.
Seasonal Promotions
Bet365 wants to help you celebrate the holidays in a fun and rewarding manner. For this reason, the online casino will offer you various promotions on special occasions.
At the time of this writing, Bet365 is offering a very lucrative bonus for the winter holidays, and you can expect similar promotions for other special days in the future.
Banking
Online gambling is one of the few industries that have gone completely cashless, with operators choosing instead to utilize many different online payment solutions to make transactions between the casino and players possible. At Bet365, users can employ a variety of payment methods to fund their casino bankrolls, and below we outline some of the more popular and useful ones.
Loyalty and VIP Programs
Playing long-term at Bet365 is not without its advantages. Those who are loyal to the casino will benefit from the comp points program and may even qualify to join the VIP Club.
Comp Points
For every wager you place at Bet365 Casino, you will earn comp points. Once you acquire enough points, you can exchange them for cash. The rule is that 100 comp points can be exchanged for 1 unit of currency. Some games contribute more than others, however. For every 10 units of currency wagered on slot games, Keno, and Caribbean Poker, you will receive 3 comp points. Similarly, Red Dog will earn you 2 points per 10 units, while all other table games will give you 1 point.
Those who play long enough can earn their way onto the higher tiers of the comp system. There are three different tiers – Bronze, Silver, and Gold. The benefit of the higher tiers is the ability to exchange fewer points for the same amount of cash. For example, a Bronze player gets to exchange 100 comp points for 1 unit of currency, whereas a Silver player receives the same amount of cash for 85 points. On the highest tier, Gold, users get to exchange 75 points for a single unit of currency. You can redeem your points in increments of 100, 85, and 75 for Bronze, Silver, and Gold players, respectively. Keep in mind that you have to remain active at Bet365 to keep your points. If you disappear for more than 13 weeks, you will forfeit any accumulated points in your account.
VIP Club
Apart from the comp system, you may also benefit from the VIP system. Essentially, the more comp points you earn, the higher your VIP status will be. Every player starts at the Bronze level and can progress along the ladder by accumulating more comp points. Once you earn 200,000 points, you will enter the Silver bracket and gain the opportunity to claim a bonus of €50. Playing further and gaining 500,000 points will grant you access to the Gold tier and a bonus of €100.
By progressing through the different tiers, you will benefit from the exchange rates mentioned above. Additionally, to maintain a Gold-level account, you will have to earn 2,500 points a month.
Software and Games
At Bet365, players will enjoy a wide variety of online casino games, all of which can be played directly in your browser. Bet365 supports a fully functional instant-play interface that allows you to play without installing any additional software. Speaking of software, the games at Bet365 are supplied by some of the most prominent developers in the online casino industry. Here you will find games from studios such as Playtech and Microgaming, two of the most respected names in the field.
The vast majority of the selection is made up of slot titles, each featuring a different theme and aesthetic. There is something for everyone, with games based on mythology, as in the Age of the Gods series; licensed slots, such as Pink Panther and The Matrix; various Asian-themed slots; and many more. The variety is excellent, and anyone would be satisfied with this selection.
Where table games are concerned, Bet365 delivers in this regard as well. Here you will have at your disposal all of the classics – blackjack, roulette, craps, casino poker, baccarat, and many more. The casino appeals to everyone’s tastes by featuring all kinds of high-quality titles, which you can enjoy for hours on end.
The crowning jewel of Bet365 is the Live Casino, where you will get the chance to play in a real casino atmosphere. The tables are hosted by real dealers and the footage is streamed over the Internet in real time, allowing you to fully immerse yourself in the setting. At Bet365, you will be able to play Live Roulette, Live Blackjack, Live Baccarat, Live Casino Hold’em, and several more.
Licensing Info
Licensing is one of the most important factors to consider when you are looking for an online casino. After all, how could you be sure that the website is legitimate and trustworthy unless there is something to indicate this? Online gambling is one of the most heavily regulated industries, and many different government institutions are involved in the auditing process. In the case of Bet365, we can clearly see that this online casino is licensed by two of the most respected government bodies in the world.
The United Kingdom Gambling Commission is one of these, and it stands as a highly trusted institution. It is responsible for the oversight of all gambling operations in the jurisdiction of the U.K., and for a company to acquire a license from the UKGC, it must pass many different tests verifying the integrity of the RNG and security systems in place. This way, consumers can rest assured knowing that the results are genuinely random and that their money is in safe hands. The other license that Bet365 holds is issued by the Government of Gibraltar. A Gibraltar license is also indicative of a company’s commitment to providing a fair and safe gambling experience.
With this information in mind, you can be completely sure that Bet365 is a legitimate and trustworthy operation. You never need to worry that your personal or banking data will be misused, nor that you may be scammed by the casino.
Customer Support
At Bet365, you can always rely on top-notch customer support if you ever encounter a situation you cannot handle on your own. The support team of Bet365 is available 24 hours a day, 7 days per week. There are numerous ways you can get in touch with a casino representative. Keep in mind that these may differ depending on where you are playing from.
One way would be to utilize the excellent live chat system, which allows you to communicate with an employee in real time. Once you open the chat window, you will have to select the topic of your discussion and perhaps enter some personal information, such as your username or email address. This is the quickest way to reach the support staff, and you will receive a reply in no more than a minute. Alternatively, you may send them an email and wait for the team to respond. The agents are usually quick, and it will take them no more than 24 hours to reply to your inquiry.
If, instead, you prefer more traditional means of communication, you have the option to pick up the phone and make a call. There are many different numbers you can call, based on your home country, and you can find those on the ‘Contact’ page. Finally, you can also send a letter by post. Bet365 has provided its users with a U.K. address to which you can forward all of your mail.