| Updated: Licensed by the UKGC, the MGA, and other reputable regulatory entities, Captain Cooks Casino is an international iGaming site that boasts excellent compatibility with mobile devices. The casino is an in-browser application, which means that casino enthusiasts on the go need only an internet connection and a mobile browser to play on their smartphones.
Most of the casino’s gambling software is provided by Microgaming, a renowned and beloved software supplier with nearly 30 years of experience in the remote gambling market. The provider’s catalog is nothing short of impressive, giving Captain Cooks Casino users the opportunity to play hundreds of slot games, table games, video poker titles, and casual games. Moreover, all of these products bear the seal of approval from eCOGRA, so players can rest assured that every title offers fair gameplay.
The operator behind this iGaming web application is Casino Rewards. In other words, anyone who plans on creating an account at Captain Cooks Casino will become a VIP member of the Casino Rewards Loyalty Program, which comes with an array of rewards and prizes.
| Captain Cooks Casino App in Brief | |
|---|---|
| Domain name | https://captaincooks.casino/ |
 Trustpilot Score |
 4.3 |
| Operator | Casino Rewards |
| Launch date | 1999 |
| Licensing authorities | The United Kingdom Gambling Commission, The Malta Gaming Authority, The Kahnawake Gaming Commission, Alcohol and Gaming Commission of Ontario |
| Native apps | No |
| Supported languages | English, Bulgarian, Czech, Danish, German, Greek, Spanish, Finnish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Slovenian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese |
| Supported Currencies | CAD, EUR, GBP, NZD, USD |
| Supported browsers | All web browsers, including popular options like Google Chrome, Safari, and Firefox |
| Number of casino games | 640+ |
| Other available products | No |
| US-friendly | No |
| Licensing | |
Players’ Feedback and Experience with the Captain Cooks Casino App
Captain Cooks Casino has been in operation since 1999, making it one of the older players in the remote gaming market. As such, many gaming devotees have played casino games at Captain Cooks and have shared their thoughts about their experience.
AskGamblers seems to be gaming devotees’ favorite place to express their opinions of Captain Cooks Casino. Some players were pleased with the care and assistance they received whenever they contacted customer support, and others considered the selection of Microgaming titles, the promotions, and the deposit options to be great aspects of Captain Cooks Casino. There is some negative feedback, however. A couple of users reported issues with their accounts, and cashout times were a common complaint. Some reviewers were not pleased with the casino’s interface and would have liked to see games from additional software suppliers.
On Trustpilot, the number of reviews is fewer than what you can find elsewhere. Most players who wrote reviews there were critical of the casino, citing issues with receiving bonuses and, once again, lengthy withdrawal times. Players who were happy with their stay at Captain Cooks Casino, on the other hand, had positive experiences with deposits and cashouts.
Mobile Catalog
Captain Cooks offers an excellent assortment of Microgaming titles that will satisfy gaming enthusiasts who enjoy a diverse range of gambling experiences. Although slots are the most abundant game type at Captain Cooks Casino, the mobile web app also provides numerous virtual table games and specialty titles. Live dealer lobbies powered by Evolution Gaming are also available.
| Captain Cooks Casino Mobile Games Summary | |
|---|---|
| Software courtesy of | Microgaming, Evolution Gaming |
| Slots | 530+ |
| Table games | 70+ |
| Video poker games | 20+ |
| Progressive jackpots | 9 |
| Live dealer tables | 13 |
Captain Cooks Casino Mobile Slots Captain Cooks Casino Mobile Table Games Captain Cooks Casino Mobile Progressive Jackpots Capatain Cooks Casino Mobile Live Tables Other Mobile Products by Captain Cooks CasinoCaptain Cooks Casino Mobile Slots
- Immortal Romance
- Thunderstruck II
- Tomb Raider Secret of the Sword
- Game of Thrones 15 Lines
- 108 Heroes
- 3 Devils’ Pinball
- Age of Conquest
- Amazing Link Apollo
- 9 Masks of Fire
- Book of OZ
Slots are among the most beloved casino games today, and the advent of the internet and mobile gaming has only boosted their popularity. It is now practically unheard of for an online casino not to offer virtual slots, and Captain Cooks has made sure that slot lovers will have an absolute blast when they open an account.
The casino’s library features an array of slots with varied themes and mechanics. Titles such as Amazing Link Zeus, inspired by Greek mythology, stand alongside 777 Mega Deluxe, which evokes the classic slot machines once found in land-based casinos. In addition, numerous slots showcase characters and visuals from popular franchises like Jurassic Park, Tomb Raider, Game of Thrones, Bridesmaids, and Van Helsing.
These games also offer plenty of bonus mechanics. For example, 3 Devils’ Pinball includes multiplier symbols, the 3 Devils Bonus, and wilds, along with a unique Pinball Feature that is triggered at random. This mechanic activates additional paylines and launches one or more pinballs that award wild symbols and multipliers. The slot also illustrates just how much charm Microgaming titles can pack, as its catchy soundtrack and stunning visuals greatly enhance every gaming session.
Captain Cooks Casino Mobile Table Games
- American Roulette Gold
- Atlantic City Blackjack
- Baccarat
- Classic Blackjack
- Dragon Tiger
- European Roulette
- ReDeal Blackjack
- Sapphire Roulette
- Sic Bo
- Vegas Single Deck Blackjack Gold
Virtual table games are popular among gamblers worldwide, so it is not surprising that Captain Cooks Casino has a dedicated table games category filled with excellent titles.
Variants of timeless games such as baccarat, blackjack, and roulette are available. If you fancy games that are popular in the East, options featuring Sic Bo and Dragon Tiger gameplay are also present. Regardless of the titles you choose, you can expect classy graphics and authentic sound effects. Some games even feature a voice-over virtual dealer, which was a pleasant surprise.
Captain Cooks Casino Mobile Progressive Jackpots
- Atlantean Treasures Mega Moolah
- Cash Splash
- Mega Moolah
- Casino Rewards – Treasure Quest
- Casino Rewards 20 Year Celebration
- Immortal Romance Mega Moolah
- Treasure Nile
- Mega Vault Millionaire
- Roulette Mega Moolah
If you enjoy the chance to win massive jackpots while playing games of chance, be sure to visit Captain Cooks Casino’s Progressive Jackpots section. Here you will find Microgaming’s legendary Mega Moolah network, featured not only in the original Mega Moolah slot but also in Atlantean Treasures Mega Moolah, Immortal Romance Mega Moolah, and even the table game Roulette Mega Moolah. The jackpot-trigger mechanic differs from title to title; in Immortal Romance, for instance, you collect coins during play for a chance to activate one of four progressive jackpots. Other jackpot-linked titles include Cash Splash, Casino Rewards – Treasure Quest, Casino Rewards 20 Year Celebration, Mega Vault Millionaire, and Treasure Nile.
Capatain Cooks Casino Mobile Live Tables
- Live Roulette
- Mega Ball Live
- Live Super Sic Bo
- Live Blackjack
- Live Casino Hold’em
- Live Crazy Time
Evolution Gaming is renowned for its live dealer solutions, and Captain Cooks Casino gives users the chance to experience them firsthand. Players can join an impressive range of live dealer lobbies, starting with the games Live Baccarat, Live Roulette, and Live Blackjack. If you are in the mood for poker, Live Caribbean Stud Poker, Live Casino Hold’em, Live Three Card Poker, and Live Ultimate Texas Hold’em are all available. Game shows such as Live Crazy Time and Live Dream Catcher are also on offer, and there is even a dedicated Sic Bo table.
Each lobby’s user interface is designed to be intuitive and highly immersive, easily making players feel as though they are wagering in a land-based casino – something mobile gaming enthusiasts will definitely appreciate.
Other Mobile Products by Captain Cooks Casino
- Bonus Poker Deluxe
- Avalon Scratch
- Immortal Romance Video Bingo
- Double Double Bonus
- Super Snowball
- Joker Poker
- Bonus Deuces Wild
- Thunderstruck II Scratch
- Pachinko
- Soccer Striker
Besides slots and both virtual and live table games, Captain Cooks has included a robust selection of video poker titles in its catalog. Many of them feature an auto-hold function that automatically keeps cards of the same value, although you can adjust this setting at any time. You will typically have options to deal, enable turbo mode, and choose the double-or-nothing feature. An additional perk we were pleased to see is the inclusion of wild cards, which work much like wilds in slots and can substitute for any other card. Popular video poker titles include Deuces Wild Poker, Aces and Eights, and Jacks or Better, to name a few.
The casino also offers various scratch cards, such as Avalon Scratch and Sure Win Scratch, while video bingo enthusiasts can enjoy Break Da Bank Again Video Bingo and Immortal Romance Video Bingo. Another fan-favorite is Thunderstruck II Video Bingo, which features graphics and sound effects from the slot that inspired it.
Captain Cooks Casino App Device Compatibility
Gambling on the go has quickly become gaming devotees’ go-to way of enjoying casino games. Having full access to one’s casino account and favorite games is practically essential for most mobile gambling enthusiasts, and with this in mind, the company behind Captain Cooks Casino has made sure that the casino can operate on smartphones without a hitch.
Captain Cooks Casino’s mobile compatibility is achieved through the website’s structure, which is that of an in-browser web application. This means that if the website is opened in a browser app, it will function similarly to a standalone app without the need to download or install it. The games will also run flawlessly thanks to the fact that they are powered by HTML5.
While some players will take issue with the lack of a dedicated application, the web app format does have its significant upsides. Downloading the casino is unnecessary, as already established, and this means that you will be able to save storage space that you would otherwise need to dedicate to the casino. In addition, this makes Captain Cooks Casino accessible on virtually all smartphone operating systems. You will therefore be able to play games of chance at Captain Cooks Casino regardless of whether you have an Android-powered device or an iOS smartphone or tablet.
| Captain Cooks Casino App Supported Devices Summary | |
|---|---|
| iOS app technical requirements | Not specified; compatible with all mobile web browsers |
| Android app technical requirements | Not specified; compatible with all mobile web browsers |
Captain Cooks Casino App Features
Once a given player has created an account at Captain Cooks Casino, they are greeted with a classy color palette that seems to be inspired by the wooden interiors of 19th-century ocean liners. Different shades of brown serve as the background for the menu at the top and the various casino pages, while the logo and buttons are accented by gold and orange.
The top menu contains the deposit button and a link to the account page, while the casino’s library appears just below the menu when you are on the Games page. The games are well organized into categories for slots, progressive jackpots, table games, and the like. There is also a dedicated tab for one’s favorites, and players can add titles to their Favorites tab by tapping the heart-shaped button on a game’s icon. In addition, the bottom menu provides access to pages such as Promotions, Loyalty, Games, Bank, and Help. The Help page supplies details regarding the casino’s customer support.
Captain Cooks Casino’s games support two primary layouts: one tailored for portrait mode and the other optimized for landscape mode. The website itself functions perfectly in either orientation.
A Game History feature is available on the account page, which allows users to view information regarding previous gaming sessions. The account page also has a Settings tab, which is where one can toggle the sound on or off and change the web app’s language. The selection of languages is extensive, including English, German, Spanish, Norwegian, Japanese, Thai, Hindi, and Polish, among others.
Captain Cooks Casino Mobile Promotions
For many gaming enthusiasts, promotional offers can make or break a mobile-friendly casino. It is essential for players to feel valued by the gambling site they frequent, and there is no better way for a casino to show appreciation than by offering generous bonuses.
Captain Cooks Casino does exactly that, and various bonuses await all gaming devotees who decide to give the mobile web app a try. These include a substantial welcome offer and the renowned Casino Rewards loyalty program that treats players to a variety of perks.
Welcome Bonus Loyalty SchemeWelcome Bonus
A massive welcome promotion awaits gaming enthusiasts who create a Captain Cooks Casino account. The offer is a series of deposit bonuses that can add up to nearly $500 in bonus funds once you complete the fifth deposit.
The first part of the promotion grants 100 chances on the Mega Money Wheel. To claim this, you only need to deposit $5. Each complimentary bet is worth $0.10, and any winnings are added to your bonus balance. Should you be lucky enough to land the Mega Money Wheel Jackpot, you can contact the support team to have the jackpot funds converted to cash.
The first and second deposit bonuses are subject to a 200x wagering requirement, while the remaining bonuses come with a more manageable 30x requirement.
After the initial offer, all subsequent promotions are deposit-match bonuses. When you top up your account for the second time with $10 or more, the casino matches the deposit 100%, awarding up to $100 in bonus funds. The third deposit promotion is a 50% match worth up to $150.
Two more deposit bonuses follow. The Fourth Deposit Bonus awards a 25% match and up to $125 in bonus funds, while the Fifth Deposit Bonus delivers a 100% match worth up to $100.
Remember that different games contribute differently toward the wagering requirements. Slots, parlor games, and titles like Deal or No Deal Live and Lightning Dice count 100%. Table Poker, Casino War, and Sic Bo contribute 50%. Virtual and live blackjack, baccarat, craps, and Top-Card contribute 10%. Most video poker games, Classic Blackjack, roulette titles, and most live dealer solutions contribute only 2%. Bets on All Aces Video Poker do not count toward the requirement at all.
| Captain Cooks Casino Mobile Welcome Bonus at a Glance | |
|---|---|
| Bonus amount and percentage |
|
| Promo code | No |
| Minimum deposit |
|
| Validity | 7 days |
| Playthrough |
|
| Maximum wager | Not Specified |
| Disqualified countries | Not Specified |
| Disqualified games | All Aces Video Poker does not contribute towards wagering requirements |
| Payment method restrictions | Not Specified |
Loyalty Scheme
Captain Cooks Casino is part of the seasoned Casino Rewards group, which offers an impressive VIP program across all its mobile casinos. The program features six tiers, starting with Green, followed by Bronze, and culminating in Diamond.
Rewards improve with every tier – the higher you climb, the more valuable the perks become. All VIP members receive unique weekly free promotions, while players who reach Gold and above unlock exclusive weekly bonuses, birthday gifts, and high-roller offers. Bronze members and above also gain access to a daily login bonus that provides VIP Lucky Jackpot entries.
Additional benefits for higher tiers include a personal VIP host, higher betting limits, access to VIP-exclusive games, early notifications about new releases, and more.
The system revolves around VIP points, which are awarded when you wager on the casino’s games. Every $10 wagered earns VIP points, the exact amount depending on the game type. For example, slot games grant 1 point per $10 wagered, whereas bets on table games and roulette award 0.5 points. Video poker and blackjack provide 0.1 points per $10, and bets on All Aces Video Poker do not generate any points.
When you collect 50 VIP points, you receive 1 Status Point. Status Points determine your tier. You need 1 Status Point to reach Bronze, and thereafter you must earn at least 1 Status Point each month to maintain your level. The number of required Status Points increases with every tier.
Mobile Payments at Captain Cooks Casino
In short, players who enjoy gambling on the go want the peace of mind that their transactions will be processed smoothly and that their preferred payment methods are available. Fortunately, Captain Cooks Casino’s deposit section offers plenty of reliable options, and its withdrawal menu is equally well stocked.
Topping Up Mobile Balance at Captain Cooks Casino Cashing Out Winnings at Captain Cooks CasinoTopping Up Mobile Balance at Captain Cooks Casino
Depositing at Captain Cooks Casino is straightforward. Log in, tap the Deposit button at the top or the Bank button in the bottom menu to open the cashier, choose your preferred method, enter the amount, and confirm.
The casino supports a wide range of payment methods. Bank cards such as Visa, Mastercard, and JCB are available, as are prepaid solutions like Paysafecard, Neosurf, and Flexepin. Privacy-oriented digital wallets – including Skrill, MuchBetter, Neteller, and others – are also supported.
Several region-exclusive methods are offered, with Canada’s Interac being the most notable example. Keep in mind that availability can vary based on your jurisdiction.
At the time of writing, the minimum deposit for players who have not yet claimed the first-deposit bonus is $5. Once you have funded your account for the first time, the minimum for all subsequent deposits rises to $10.
| Depositing at Captain Cooks Casino App | ||||
|---|---|---|---|---|
| Deposit method | Minimum deposit | Maximum deposit | Deposit fees | Average timeframes |
| Visa | €10 | Not specified | NO | Instant |
| Mastercard | €10 | Not specified | NO | Instant |
| JCB | €10 | Not specified | NO | Instant |
| Paysafecard | €10 | Not specified | NO | Instant |
| Skrill | €10 | Not specified | NO | Instant |
| Neteller | €10 | Not specified | NO | Instant |
| ecoPayz | €10 | Not specified | NO | Instant |
| PayPal | €10 | Not specified | NO | Instant |
| Neosurf | €10 | Not specified | NO | Instant |
| MuchBetter | €10 | Not specified | NO | Instant |
| Google Pay | €10 | Not specified | NO | Instant |
| Interac | €10 | Not specified | NO | Instant |
| ElectronicCheck | €10 | Not specified | NO | Instant |
| Instadebit | €10 | Not specified | NO | Instant |
| Instant Payments by Citadel | €10 | Not specified | NO | Instant |
| Flexepin | €10 | Not specified | NO | Instant |
| iDebit | €10 | Not specified | NO | Instant |
Cashing Out Winnings at Captain Cooks Casino
Captain Cooks Casino supports a variety of banking methods for withdrawing winnings, starting with Direct Bank Transfer. Although reliable, bank transfers take 6-10 business days. Withdrawals to Visa and Mastercard are also available and are processed within up to 3 business days. Additionally, digital wallets such as Skrill and Neteller are supported, and the casino even offers electronic checks.
Payouts to digital wallets typically take 1-3 business days, whereas eCheck withdrawals are the slowest, taking up to 21 days. All withdrawal requests are subject to a 48-hour pending period.
As with deposits, the availability of withdrawal methods and limits depends on your location. For instance, in the UK the minimum withdrawal is £10 for most methods, except bank transfers, which require at least £300. In other regions, the minimums are $300 for bank transfers and $50 for most other options.
Note that the casino generally does not charge withdrawal fees, except for direct bank transfers. Transfers under $3,000 incur a $50 fee, while withdrawals over $3,000 are subject to a $100 fee.
| Withdrawals at Captain Cooks Casino App | ||||
|---|---|---|---|---|
| Withdrawal method | Minimum withdrawal | Maximum withdrawal | Withdrawal fees | Average withdrawal time |
| Direct Bank Transfer | $300 | $4,000 per week |
| 6-10 business days |
| Mastercard | €50 |
| No | 3 business days |
| Visa | €50 |
| No | 3 business days |
| Neteller | €50 | $4,000 per week | No | 1-3 business days |
| Skrill | €50 | $4,000 per week | No | 1-3 business days |
| PayPal | £10 | Not specified | No | 1-3 business days |
| ecoPayz | $50 | $4,000 per week | No | 1-3 business days |
| eChecks | $50 | $4,000 per week | No | 10-21 days business days |
Related Mobile Apps
Captain Cooks Casino App Security and Licensing
Captain Cooks Casino has acquired a variety of licenses, which authorize the casino to operate within a number of locations across the globe. In the UK, for instance, Captain Cooks Casino is licensed by the United Kingdom Gambling Commission. As for Canada, the Alcohol and Gaming Commission of Ontario is the entity that regulates the casino. The casino’s other licenses are issued by the Malta Gaming Authority and the Kahnawake Gaming Commission.
A Secure Sockets Layer (SSL) encryption protocol secures transaction data and other information related to Captain Cooks Casino’s clients. In addition, users need not worry about the fairness of the games offered by the casino, because Captain Cooks Casino is certified by eCOGRA, a leading accredited testing agency.
The casino has also taken steps to help its clients practice responsible gambling, ensuring that users can wager safely. These measures include daily, weekly, and monthly loss limits. Deposit limits are also available and dictate how much money a player can use to top up their account over the same time frames. Players who believe they need additional assistance can opt for a temporary break period, which can last between 24 hours and three months. Finally, self-exclusion of up to five years can be enabled by getting in touch with Captain Cooks Casino’s support staff.
| Region Restrictions and Safety at Captain Cooks Casino | |
|---|---|
| Encryption | 128-bit SSL |
| Two-factor authentication | No |
| Minimum age requirement | UK- 18 Canada and elsewhere – 19 |
| Licenses | The United Kingdom Gambling Commission, the Malta Gaming Authority, the Kahnawake Gaming Commission, the Alcohol and Gaming Commission of Ontario |
| Restricted regions | Belgium, France, Hong Kong, Turkey, Israel, US Minor Islands, US Miscellaneous Pacific Islands, US Virgin Islands, The Netherlands, the United States of America, and others |
| Responsible gaming tools | Loss limits, deposit limits, break period, self-exclusion |
Mobile Customer Support at Captain Cooks Casino
When you wish to contact support, you can pick between two communication methods. The first one is live chat, which you can access by navigating to the Help section of your account and tapping the Live Chat button. This also happens to be the quickest way to get in touch with a representative of the customer service staff, as you will get a response within a few minutes.
The other option is email, and you can forward questions to support@crhelpdesk.com. If you choose this option, you can expect an answer within 48 hours. This means that if your issue or query is an emergency, going with live chat will be the best option. If waiting will not be a problem, however, then reaching out via email is also a reliable choice. Regardless of which option you go for, be aware that the casino’s support team is available around the clock.
| Customer Service Channels at Captain Cooks Casino | |
|---|---|
| Phone | No |
| support@crhelpdesk.com | |
| Live chat | Yes |
| Average response times | Live Chat – a few minutes Email – within 48 hours |
| Support languages | English |
Verdict
With everything said and done, Captain Cooks Casino is an excellent iGaming platform for gambling enthusiasts who enjoy Microgaming products and live table lobbies from Evolution Gaming. The casino’s library has it all, from virtual slots to outstanding live dealer solutions. Although it would have been ideal for the casino to offer a smartphone app on Google Play and the App Store, playing on mobile at Captain Cooks Casino is nonetheless an absolute breeze thanks to the web app structure of the website.