| Updated: November 3, 2025Casumo Casino is an award-winning gambling platform launched in 2012. Over the years, the brand has established itself as a trustworthy web-based casino, welcoming players from all four corners of the world. That being said, Casumo was initially launched solely as a casino. Later, a sportsbook was added to Casumo’s range of products. However, the casino segment remains the brand’s primary focus, which is evident from its abundant selection of games.
Casumo Casino has partnered with reputable software companies to ensure that every casino fan can enjoy a splendid gambling experience. Additionally, most games are optimized to run smoothly on touchscreen devices. To top it all off, the operator has prepared some mouth-watering promotions for newcomers and regular patrons.
Another advantage of the Casumo Casino app is its modern and user-friendly design. If you are looking for a top-quality gambling experience on the go, the Casumo Casino app might be the place to be. Read our in-depth review to determine whether this mobile casino will live up to your expectations.
| Casumo Casino App in Brief | |
|---|---|
| Domain name | https://www.casumo.com/ |
 Trustpilot Score |
 2.2 |
| Operator | Casumo Services Limited |
| Launch date | 2012 |
| Licensing authorities | The UK Gambling Commission, the Malta Gaming Authority, the Swedish Gaming Authority, and the Gibraltar Gambling Commissioner |
| Native apps | Yes, for Android and iOS devices |
| Supported languages | English, Finnish, Norwegian, Swedish, German, and Japanese |
| Supported Currencies | USD, EUR, GBP, CAD, NOK, SEK, INR, and NZD |
| Supported browsers | All mobile web browsers |
| Number of casino games | Over 3,500 |
| Other available products | Sportsbook |
| US-friendly | No |
| Licensing |
|
Players’ Feedback and Experience with the Casumo Casino App
Casumo Casino has earned the approval of many professional reviewers. However, the online casino has also received some negative feedback from players who had unsatisfactory experiences with the brand. Based on 1,561 reviews at Trustpilot, Casumo’s overall rating is 2.8. At AskGamblers, the brand has received a Good rating.
Our dedicated team examined the reviews of Casumo at AskGamblers and Trustpilot and found that most negative comments came from players who had issues verifying their accounts and withdrawing their winnings. Several reviewers shared that it took them nearly a month to complete verification.
Some casino fans were displeased with the customer support services. While some complained that the customer support agents did not help them resolve their issues, others could not contact the casino representatives via live chat at all. Some players explained that the average response times were too long. Several negative comments also came from players who felt that the available bonuses were rather limited.
Casumo has also received many positive reviews from players who were more than satisfied with the casino’s services. Some casino fans shared that they had no issues withdrawing their winnings and verifying their accounts. Several reviewers praised the casino for its massive gaming library. Others appreciated Casumo Casino’s user-friendly design. Casino enthusiasts also reported that the games boast fast loading times.
Casumo Casino Mobile Catalog
The Casumo Casino app boasts an impressive selection of over 3,500 games powered by acclaimed developers, including but not limited to NetEnt, Play’n GO, Microgaming, Yggdrasil, Big Time Gaming, etc. Slots constitute the largest portion of the mobile casino’s gaming suite, yet there is still plenty of diversity across other genres.
While exploring Casumo Casino’s mobile gaming portfolio, we noticed a shortage of video poker variations. On the bright side, some games support demo mode, allowing you to try them for free and decide whether a given title suits your taste.
| Casumo Casino Mobile Games Summary | |
|---|---|
| Software courtesy of | Microgaming, NetEnt, Play’n GO, Pragmatic Play, Evolution Gaming, Ezugi, Big Time Gaming, Blueprint, Yggdrasil, Just For The Win, Playtech, Thunderkick, Relax Gaming, Scientific Games, Iron Dog, Kalamba, NoLimit City, Reel Time Gaming, etc. |
| Slots | Over 3,000 |
| Table games | Over 40 |
| Video poker games | 9 |
| Progressive jackpots | 157 (including must-drop jackpot games) |
| Live dealer tables | Over 130 |
Casumo Casino Mobile Slots Casumo Casino Mobile Table Games Casumo Casino Mobile Progressive Jackpot Games Casumo Casino Mobile Live Dealer Tables Casumo Casino Mobile Specialty Games Other Mobile Products by Casumo CasinoCasumo Casino Mobile Slots
- Starburst
- Rich Wilde and the Book of Dead
- 9 Pots of Gold
- Dinopolis
- Jammin’ Jars
- Jurassic Party
- Buffalo Blitz
- Follow the Honey
- Sea of Plenty
- Sweet Bonanza
Mobile casino enthusiasts who join Casumo Casino can choose from more than 3,000 high-quality slots spanning countless themes. Whether you prefer classic or modern video slots, you’re in for a treat at Casumo. Fans of 3-reel slots can try their luck on Couch Potato, Charlie Chance in Hell to Pay, Diamond Duke, Hot Chilli, Triple Jokers, etc.
Players who enjoy movie-themed slots can immerse themselves in titles such as Game of Thrones, King Kong, Jumanji, The Goonies, Ted, and more. If ocean-themed slots are your go-to, consider Lord of the Ocean, Ocean’s Secret, 1429 Uncharted Seas, Mermaid’s Pearls, and Dolphin Quest. Egyptian-themed slots are equally abundant, with popular picks like Big Egyptian Fortune, Pharaoh’s Tomb, Pharao’s Riches, Cleopatra’s Choice, and Mask of Amun.
Should fruit-themed slots pique your interest, check out Fruit Shop, Wild Melon, Starlite Fruits, and Fruit Duel. If you want to activate special bonus features without waiting, you can explore more than 400 Bonus Buy titles, including Big Bass Splash, Sugar Rush, Money Train 2, Templar Tumble, and Buffalo Hunter.
Casumo Casino also showcases a stellar selection of Megaways slots, such as Bonanza: Megaways, 5 Lions Megaways, The Dog House: Megaways, Madame Destiny Megaways, and Gonzo’s Quest Megaways, to name just a few.
Casumo Casino Mobile Table Games
- Multiball Roulette
- European Roulette
- Keybet Roulette
- Perfect Blackjack
- Vegas Single Deck Blackjack
- Zappit Blackjack
- Mini Baccarat
- Baccarat Punto Banco
- Fortune Pai Gow Poker
- 3 Hand Casino Hold’em
The Casumo Casino app offers an excellent selection of table games that include all of the classic casino staples. Roulette and blackjack account for most of the titles in the Table Games category, but the mobile casino also caters to fans of house-banked poker and baccarat. If roulette is your game, consider trying 20p Roulette, French Roulette, Roulette x2, and others. Additional variations such as Maxi Roulette, Keybet Roulette, and Multiball Roulette are also worth a look. American Roulette is available as well, but keep in mind its house edge sits at 5.26%.
If blackjack is your preferred option, you can choose from premium variations including European Blackjack, Vegas Single Deck Blackjack, Perfect Blackjack, Zappit Blackjack, and more. Baccarat fans will find titles such as Baccarat Punto Banco and Mini Baccarat, while card-game aficionados can also enjoy Casino Solitaire and Retro Solitaire.
The Casumo Casino app hosts a respectable number of house-banked poker games. If this genre is your favorite, you can play Texas Hold’em Plus, Fortune Pai Gow, Crazy4 Poker, Let It Ride, Casino Stud Poker, and others.
When it comes to video poker, the Casumo Casino app offers several variations, including American Poker II, Jacks or Better, Bonus Deuces Wild, Aces & Faces, All Aces Poker, Deuces Wild, Aces & Eights, and Double Double Bonus Poker. Some versions even allow mobile players to play up to 100 hands simultaneously.
Casumo Casino Mobile Progressive Jackpot Games
- Mega Moolah
- Absolootly Mad Mega Moolah
- Queen of Alexandria WowPot
- Sisters of Oz WowPot
- Holmes and the Stolen Stones
- Age of the Gods
- Hall of Gods
- Jackpot Raider
- Imperial Riches
- Storms of Ice
At Casumo Casino, you can play some of the most popular wide-area jackpot games from Microgaming, Yggdrasil, Playtech, and NetEnt. Mobile casino enthusiasts will find slots from Microgaming’s Mega Moolah and WowPot networks, both celebrated for their staggering prizes and high-quality graphics.
Playtech’s Age of the Gods series is also part of the mobile casino’s lineup. Games in this collection include Age of the Gods: Wheels of Olympus, Age of the Gods: Furious Four, Age of the Gods: King of Olympus, Age of the Gods: Maze Keeper, and more.
NetEnt contributes additional progressive titles such as Hall of Gods, Mega Joker, Imperial Riches, Divine Fortune, Mega Fortune, etc. Yggdrasil’s offerings include Joker Millions, Jackpot Raiders, Holmes and the Stolen Stones, and other fan favorites.
The Casumo Casino app further features over 100 must-drop progressive jackpots powered by Red Tiger. Players can also spin slots linked to Blueprint’s Jackpot King progressive network, including King Kong Cash, Genie Jackpots, Count Duckula, Slot O’ Gold, etc.
Casumo Casino Mobile Live Dealer Tables
- Infinite Blackjack
- All Bets Blackjack
- Mega Fire Blaze Roulette
- Prestige Auto Roulette
- Baccarat Control Squeeze
- Casumo Andar Bahar
- Mega Sic Bo
- Bet on Teen Patti
- Caribbean Stud Poker
- Bac Bo
Casumo’s live casino lobby is powered by some of the industry’s most distinguished providers, including Evolution Gaming, Ezugi, Pragmatic Play, and Playtech. To deliver an immersive experience, these companies leverage cutting-edge technology to ensure flawless live-stream quality. Mobile players can even adjust the stream quality to match their device’s resolution.
At Casumo Casino, you can enjoy live roulette, blackjack, baccarat, and poker, along with several captivating game shows. There are plenty of tables with low betting limits, yet high-rollers will also find VIP tables that provide the special treatment they seek. Streams from land-based casinos are available for players looking for an authentic atmosphere.
To join the live action, mobile users must first fund their accounts. Monopoly Big Baller, Gold Bar Roulette, Speed Baccarat, Casino Hold’em, Free Bet Blackjack, Quantum Roulette, and Craps are just a few of the live dealer games you can play on the go. You will also find Casumo-branded tables such as Casumo Andar Bahar, Casumo Roulette, and Casumo Blackjack Low Limit. Several live dealer games, including Casino Hold’em and Casino Stud Poker, are linked to progressive jackpots.
Casumo Casino Mobile Specialty Games
- Bingo Billions
- Lucky Lady Bingo
- Slingo Advance
- Slingo Fortunes
- Slingo Berserk
- Happy Scratch
- Chaos Crew Scratch
- Mines
- Boxes
- 1000x Busta
At Casumo Casino, mobile players can enjoy hours of fun with the available specialty games. The fastest way to locate these titles is by using the search box. Casumo offers several popular bingo variations, including Bingo Billions, 1 2 3 Bingo, and Lucky Lady Bingo. Fans of Slingo can choose from hit releases like Slingo Advance, Slingo Fortunes, Slingo Starburst, Slingo Centurion, Slingo Fire & Ice, and more.
Scratch cards are also on the menu. After joining Casumo Casino, you can try Scratch Tiger Scratch, Blitz! Scratch, Frogs, Happy Scratch, and Age of the Gods Scratch. Other engaging options, such as Cubes, Coins, Mines, Boxes, and 1000x Busta, will further diversify your gambling experience.
Other Mobile Products by Casumo Casino
Casumo also operates a sportsbook that offers odds on a wide range of events. Mobile bettors can place wagers on major sports such as football, basketball, ice hockey, tennis, volleyball, golf, and cricket. The book also covers niche sports like surfing, water polo, snooker, and trotting, as well as markets for politics, eSports, and TV & Novelty. Placing a bet is straightforward thanks to the user-friendly bet slip, and the mobile sportsbook supports decimal, fractional, and American odds formats.
In-play betting is, in our view, one of the most exciting features of Casumo’s sportsbook. Mobile punters can select from a wide array of bet types and benefit from live statistics and scores. To sweeten the deal, the sportsbook also rolls out regular promotions. Bettors who join Casumo can make the most of the Bet Builder feature to quickly assemble their Acca bets.
Casumo Casino App Device Compatibility
Mobile gambling is a dominant trend nowadays. That is why most operators have invested significant resources in optimizing their gambling sites for play on nearly any touchscreen device. Casumo Casino is a reputable gambling site committed to meeting the preferences of all casino enthusiasts, including those who prefer to play on the go.
The web-based casino works seamlessly on Android and iOS-based devices. Mobile casino enthusiasts can access the games they love to play by loading the gambling site in the browser of their smartphones or tablets. The browser-based app preserves the full functionality of the desktop version of Casumo Casino. The games load quickly in all mobile web browsers. The quality of the games remains unchanged regardless of the size of your screen.
While most web-based casinos have browser-based apps, not all of them offer dedicated applications, and that is what makes Casumo Casino stand out from the crowd. The brand also has native apps that players can download from Google Play or the App Store. Before downloading the app, make sure that your handheld device meets the technical requirements.
| Casumo Casino App Supported Devices Summary | |
|---|---|
| iOS app technical requirements | iOS 11.0 or later |
| Android app technical requirements | Android 6.0 or later |
Casumo Casino Mobile App Features
The Casumo Casino app features a neatly organized user interface that allows casino enthusiasts to easily navigate through the different sections of the gambling app with just a few taps on the screen. Mobile casino fans will find the main menu button in the upper left corner. It provides links to important sections such as the Terms & Conditions, the FAQ page, promotions, the customer support department, and more. The homepage of the mobile casino also includes a banner advertising the Welcome Bonus currently available.
When you scroll down, you will see a sample of the games that the mobile casino offers. The live chat button is pinned to the lower right corner of your screen. The mobile casino features separate sections for the different game genres. Mobile casino fans can find the game they wish to play instantly thanks to the intuitive search tool. There are also several filtering options, allowing players to sort the games by software provider, specific game features, date, and more.
Casumo Casino Mobile Promotions
The Casumo Casino app offers several rewarding promotions for both new and existing players. The bonuses available vary by jurisdiction, so we recommend checking the Promotions section to see what’s on offer in your region. In addition to a generous Welcome Offer, the mobile casino runs Reel Races that are sure to excite avid slot fans.
Although the platform does not feature a traditional VIP program, it lets registered members collect points and exchange them for valuables such as cash, deposit bonuses, and free spins. Promo codes are not required; instead, players simply opt in for a bonus from the Valuables section of their accounts.
Welcome Bonus Bonuses for Returning Players Loyalty SchemeWelcome Bonus
The award-winning mobile casino greets newcomers who deposit €20 or more with a generous Welcome Bonus. Eligible players receive a 100% match bonus of up to €300 plus 50 free spins on the slot Wild Wild Riches. Winnings from the free spins are subject to a 30x wagering requirement. In addition, both the qualifying deposit and the bonus amount must be wagered 30x before a withdrawal can be made.
Bonus Spins expire 30 days after they are credited, while bonus funds remain valid for 183 days. If you wager more than €5 per spin or €0.50 per bet line, the operator may confiscate the bonus and any related winnings.
Slots contribute 100% toward the wagering requirement, but wagers on slots with an RTP of 96.8% or higher count only 30% of their face value. Video poker, all poker games, roulette, baccarat, and blackjack (including live-dealer versions) contribute 10%.
Players in the United Kingdom can claim a Welcome Bonus of 100% up to £25 plus 25 free spins on the slot Sahara Riches Cash Collect with a minimum deposit of £10.
New customers from Canada are welcomed with a 100% bonus up to C$500 and 115 free spins on 9 Masks of Fire Hyperspins. The first 15 free spins are awarded upon registration, while the remaining 100 are credited in bundles of 20 over five consecutive days after the first deposit.
| Casumo Casino Mobile Welcome Bonus at a Glance | |
|---|---|
| Bonus amount and percentage | 100% up to €300 + 50 free spins; Players from the UK: 100% up to £25 + 25 free spins; Players from Canada: 100% up to C$500 + 115 free spins |
| Promo code | Not required; players must opt-in for the Welcome Offer |
| Minimum deposit | €20 (players from Canada and the UK must deposit C$/£10 to qualify for the bonus) |
| Validity | Bonus spins: 30 days; Bonus funds: 183 days |
| Playthrough | 30x the bonus funds + qualifying deposit; 30x the winnings from the free spins |
| Maximum wager | €5 per spin/€0.50 per bet line/€10 per round |
| Disqualified countries | No; the bonuses vary between the different jurisdictions |
| Disqualified games | The mobile casino will notify players of the games that do not count toward the wagering requirement |
| Payment method restrictions | No |
Bonuses for Returning Players
If you love spinning the reels, join Casumo Casino and take part in the adrenaline-charged Reel Races, where you compete against other slot fans in real time. Players earn points with every win and can monitor their position on the leaderboard as it updates live. Three different point boosters are available to help you climb the rankings even faster.
Each Reel Race starts at a designated time and runs for a limited duration with a fixed number of spins. Once you reach the spin limit, no additional points are awarded. You must opt in to every Reel Race you wish to join.
Every race centers on a specific slot chosen by the operator. You can use real money or bonus funds to participate, but free spins from other promotions do not count toward your leaderboard progress.
Winners are determined according to the following scoring system:
- Every win: 2 points;
- Three wins in a row: 5 points;
- Win 15x your last bet or more (Big Win): 20 points;
- Two consecutive Big Wins: 35 points;
- Win 30x your last bet or more (Mega Win): 100 points.
The first player to reach the highest final score wins the Reel Race, and prizes are paid out immediately.
The Casumo Casino app also runs additional promotions for regular players. Because these offers change frequently, we have not covered them here, but we recommend checking the Promotions section regularly for the latest limited-time bonuses.
Loyalty Scheme
Casumo Casino does not offer a traditional VIP program; instead, it features the Casumo Adventure. Mobile players earn points whenever they play their favorite games, participate in Reel Races, or simply log in. Accumulating points moves you through various levels – once you fill the progress bar, you unlock a new level, your avatar travels to a new universe, and you receive valuables such as free spins, deposit bonuses, and reloads.
Your status within the Casumo community is displayed through your avatar’s belt. When you open an account, your Casumo character starts with a rope around its waist. From there, you can advance to belts in white, yellow, red, blue, purple, and finally black, with each color unlocking increasingly generous rewards.
Players also earn trophies for completing minor achievements. According to the Casumo Casino blog, these trophies “might even become valuable in the Casumo community in the future.”
Mobile Payments at Casumo Casino
Casumo Casino may not offer an overwhelming number of payment methods, but mobile players can still move funds to and from their accounts with ease. The available deposit and withdrawal options are safe, reliable, and fast. The operator supports multiple payment types, including credit/debit cards, digital wallets, online banking, prepaid cards, and bank transfers. Keep in mind that some methods are country-specific. Players can set their accounts to several currencies, including USD, EUR, GBP, CAD, NOK, SEK, INR, and NZD.
Topping Up Mobile Balance at Casumo Casino Cashing Out Winnings at Casumo CasinoTopping Up Mobile Balance at Casumo Casino
Mobile players must create an account at Casumo Casino to view the available payment solutions. As a reputable operator, it accepts debit and credit cards issued by Visa and Mastercard. Digital wallets are also popular; you can top up your balance with PayPal, Skrill, Neteller, ecoPayz, and MuchBetter. Canadian players additionally have access to iDebit and Interac e-Transfer. If you prefer not to reveal your banking details, Paysafecard is an excellent alternative.
The minimum deposit is €10 or the currency equivalent. Unless you have set a personal limit, you can deposit between €1,000 and €10,000, depending on the chosen method. Casumo Casino does not charge fees for deposits, and funds are credited instantly.
| Depositing at Casumo Casino App | ||||
|---|---|---|---|---|
| Deposit method | Minimum deposit | Maximum deposit | Deposit fees | Average timeframes |
| Visa | €10 | €5,000 | No fees | Instant |
| Mastercard | €10 | €5,000 | No fees | Instant |
| PayPal | €10 | €10,000 | No fees | Instant |
| Skrill | €10 | €10,000 | No fees | Instant |
| Neteller | €10 | €10,000 | No fees | Instant |
| ecoPayz | €10 | €10,000 | No fees | Instant |
| Paysafecard | €10 | €1,000 | No fees | Instant |
| MuchBetter | C$10 | C$10,000 | No fees | Instant |
| iDebit | C$10 | C$9,500 | No fees | Instant |
| Interac e-Transfer | C$10 | C$2,500 | No fees | Instant |
Cashing Out Winnings at Casumo Casino
When choosing a deposit method, remember that withdrawals are processed through the most recently used option. The mobile casino does not charge withdrawal fees. Payouts to digital wallets are processed within 24 hours, while cashouts to credit/debit cards or other bank-dependent methods take 3 to 5 days.
The Casumo Casino app aims to review and approve withdrawal requests promptly, but it can take up to 3 days to finalize a payment. Players also have the option to cancel pending withdrawals.
For maximum convenience, most supported payment methods at Casumo Casino handle both deposits and withdrawals. You can cash out via Visa or Mastercard, as well as digital wallets like Skrill, Neteller, ecoPayz, and PayPal. Paysafecard and Bank Transfer are also available.
The minimum withdrawal amount is €10. Canadian players must withdraw at least C$20 when using Interac e-Transfer, MuchBetter, or iDebit. Unfortunately, the exact withdrawal options and limits become visible only after you have accumulated sufficient winnings.
Our team contacted customer support and learned that most methods carry a maximum withdrawal limit of €10,000. If you withdraw via Paysafecard, however, the ceiling drops to €1,000. Note that you must wager your deposit at least once before requesting a cashout.
| Withdrawals at Casumo Casino App | ||||
|---|---|---|---|---|
| Withdrawal method | Minimum withdrawal | Maximum withdrawal | Withdrawal fees | Average withdrawal time |
| Visa | €10 | €10,000 | Free | 3 to 5 banking days |
| Mastercard | €10 | €10,000 | Free | 3 to 5 banking days |
| Skrill | €10 | €10,000 | Free | 0 – 24 hours |
| Neteller | €10 | €10,000 | Free | 0 – 24 hours |
| ecoPayz | €10 | €10,000 | Free | 0 – 24 hours |
| PayPal | €10 | €10,000 | Free | 0 – 24 hours |
| Paysafecard | €10 | €1,000 | Free | 0 – 24 hours |
| Bank Transfer | €10 | €10,000 | Free | 2 – 5 business days |
| MuchBetter | C$20 | C$10,000 | Free | 0 – 24 hours |
| Interac e-Transfer | C$20 | C$9,500 | Free | 1 to 3 banking days |
| iDebit | C$20 | C$9,500 | Free | 1 to 5 banking days |
Related Mobile Apps
Casumo Casino App Security and Licensing
Casumo Casino is a reliable gambling site that certainly deserves players’ attention. The platform provides details about its licenses and the company that manages it below the fold. Casumo Casino has obtained licenses from the UK Gambling Commission, the Malta Gaming Authority, the Swedish Gaming Authority, and the Gibraltar Gambling Commissioner. Casumo Casino also held a license from the Danish Gambling Authority, but in July 2022, the operator decided to exit the Danish market.
The company that operates Casumo Casino is Casumo Services Limited. Although it manages only this mobile casino, the operator clearly knows how to keep players satisfied. Casumo Casino was launched in 2012, and over the years, it has earned the trust of players from various countries.
The mobile casino uses industry-standard SSL encryption to protect players and their sensitive information from cybercriminals. At Casumo Casino, you can find RNG-based games from respected software providers. Therefore, mobile players cannot hold the operator responsible for their winning or losing streaks.
Mobile casino fans under the legal gambling age in their country of residence are not allowed to join Casumo Casino. Casumo Casino offers responsible gambling tools such as wagering/deposit/loss limits, reality checks, cooling-off periods, and self-exclusion to prevent vulnerable players from developing gambling problems. We like that mobile casino fans can set limits or suspend their accounts temporarily or permanently on their own.
| Region Restrictions and Safety at Casumo Casino | |
|---|---|
| Encryption | 128-bit SSL |
| Two-factor authentication | No |
| Minimum age requirement | 18, but it may vary between the different jurisdictions (players from Canada must be 19 years old to participate in gambling activities) |
| Licenses | The UK Gambling Commission (license no. 39265), the Malta Gaming Authority (license no. MGA/CRP/217/2012), the Swedish Gaming Authority (license no. 20Si2492), and the Gibraltar Gambling Commissioner (Remote Gaming Licenses no. 126 and 127) |
| Restricted regions | Afghanistan, Albania, Barbados, Belarus, Botswana, Burkina Faso, Burundi, Cambodia, Central African Republic, China, Crimea Region, Cuba, Democratic Republic of the Congo, Eritrea, Fiji, France, Ghana, Haiti, Iran, Iraq, Israel, Italy, Kyrgyzstan, Laos, Liberia, Libya, Mauritius, Mongolia, Poland, Russia, Senegal, Panama, Sudan, Sri Lanka, Turkey, Uganda, the USA, Yemen, Zimbabwe, and others |
| Responsible gaming tools | Setting wagering/deposit/loss limits, reality checks, a maximum session time, cooling-off, and self-exclusion |
Mobile Customer Support at Casumo Casino
Casumo Casino employs a team of professionals who are always ready to assist casino fans. The mobile casino offers a standard set of communication channels, including live chat and email. If your query is not urgent, you can forward it via email to hey@casumo.com.
Members of Casumo Casino can also contact the support team via live chat. When you open the chat box, you will be greeted by a chatbot that provides automated answers to some of the most frequently asked questions. If the chatbot does not resolve your issue, tap the Talk to a Person button to connect with one of the friendly and knowledgeable agents. The representatives typically reply within 3 to 5 minutes. We should also note that the mobile casino features an extensive FAQ page and a blog with helpful articles.
| Customer Service Channels at Casumo Casino | |
|---|---|
| Phone | No |
| hey@casumo.com | |
| Live chat | Yes |
| Average response times | Live chat: 3 to 5 minutes Email: 1 to 2 days |
| Support languages | English, German, Finnish, Swedish, Norwegian, and Japanese |
Verdict
Casumo Casino offers an abundant selection of games designed to run smoothly on nearly any handheld device. The browser-based app scales well on smartphones and tablets, but Casumo’s native apps for Android and iOS truly stand out.
Along with the limited-time promotions, the Casumo Casino app offers a generous Welcome Bonus for newcomers. In addition, the minimum deposit and withdrawal limits are quite reasonable. We also had a pleasant experience with the casino’s customer support team. All in all, Casumo Casino is a near-perfect mobile gambling platform that will suit the tastes of even the choosiest casino mavens.