The gambling operator has also much to offer in the bonus and promotions department. It regularly rewards its players with generous bonuses as a token of appreciation for registering and playing on the website. The intuitive online casino is also home to an amazing loyalty programme that goes under the name of the Red Ruby Rewards, where players are awarded loyalty points each time they place a real-money bet.
32Red has all the necessary and must-have licenses to vouchsafe for its dependability. The casino is regulated by the rigorous Gibraltar and UK Gambling Commissions, which oversee its operations. These licenses really do matter as they ensure the casino is trustworthy, secure, and fair to its players. All payments are conducted on par with the highest standards in the financial industry and there are lots of trusted payment methods customers get to pick from.
32Red offers a vast array of games in order to satisfy its users in the best way possible. The casino is constantly attracting new clientèle thanks to its user-friendly website, which helps you get everything set up and start betting. The catalog consists of an extensive range of slots, table games, and video poker variants, but playing against actual dealers in 32Red’s Live Casino is also an option. The website is compatible with smartphones and tablets. The operator offers a variety of mobile games and really knows how to keep its customers busy while they are on the move.
Promotions and Bonus Terms
32Red Casino offers many diverse promotions to its players. And it does not matter whether they are new customers or loyal ones, who have been using the services for quite some time. There are appealing offers for everyone if they cover the necessary conditions to obtain the bonuses. The casino takes pride in that because through these promotions, it attracts players at a fast pace and satisfies their gambling needs.
Some of the promotions, like the No Deposit and Welcome Bonuses, target new players. Others are available to existing customers who are awarded extra free credits on a daily basis upon reloading their accounts. Special bonuses await blackjack mavens and fans of the Devil’s Wheel. Read on to learn the requirements you need to meet to receive one of 32Red’s hefty bonuses.
No Deposit Bonus
- Sign up with a real-money account at 32Red
- Opt in for the No Deposit offer
- Receive £10 – no strings attached
- Available to UK players only
If a newcomer registers at the website, they will receive £10 from 32Red without having to commit with any deposits. This gives beginners something solid to step on and shows them 32Red appreciates their choice. After players get all set up with the registration, they will be immediately given the choice of claiming this bonus.
Customers should bear in mind that when they opt in for this bonus, 32Red will reduce the maximum bet size. The higher bet limits will be reinstated after participants in the no-deposit promotion use up their bonus, cover the necessary requirements, and process their first deposit with the casino.
Note that the winnings with this bonus are capped at £100, even if you win more, you will not be able to withdraw more than this amount. You have seven days to claim and use up the £10 No Deposit Bonus, counted from the day of your registration.
Welcome Bonus for New Beginner Players
- First-Deposit Bonus of up to £160 in free credits
- Participants receive £32 for every £30 chunk they load into their accounts
- Minimum deposit of £20 is needed
- Wagering requirements apply
The Welcome Bonus is, so to speak, the starter pack gift of 32Red, reserved exclusively for beginners. It gives the casino’s new players £32 for every £20 they top up their accounts with on their first deposits. This bonus provides newcomers with a good head-start in their gambling experience at 32Red and gives them a taste of what is about to come. When players make their first real-money deposits, 32Red will give them up to £160 for free, depending on the amount of the deposited money.
In general, every bonus comes with some restrictions and rules. This one is not an exception. Thus, the minimum deposit you need to process to qualify stands at £20. If you deposit £25, for example, you will obtain £32 in free credits. Therefore, the first five chunks of £20 (for a total of £100) would earn you £160 in bonus monies.
Once you qualify for this bonus, you need to use it within a period of seven days. Otherwise it expires and you neither would be refunded for your deposit, nor would you be allowed to claim a second First-Deposit Bonus. In order to be able to eventually withdraw the winnings associated with the bonus, players must meet wagering requirements of 40x the bonus amount.
Dish of the Day Promotion
- Log into your account and unlock the daily bonus treat
- Deposit and receive free credits each day
- Meet the playthrough of 30x the bonus to release your winnings
Existing customers at 32Red are treated to “delicious” specials in the form of daily bonuses they can opt in for upon logging into their account. Players are normally awarded free credits to use on some of the available games. It is irrelevant whether you prefer setting the slot reels in motion, playing the game of 21 or are a fan of spinning the virtual roulette wheel. Whatever your choice is, you can use your daily bonus credits to play at 32Red at no charge.
In order to get yourself a nice slice of the betting action at the website, you need to sign into your 32Red account and find the daily bonus that awaits you there. You opt in for the bonus in the available form, process a deposit and are immediately credited with your free monies for the day. To release the winnings generated with your daily bonus, you need to roll over its amount a total of 30x.
The High-Five Blackjack Promotion
- Opt in for the bonus and receive £5 when you hit five naturals
- Ten naturals on the same day can earn you £20 in bonus money
- Only naturals on the Live-Dealer blackjack tables qualify
The operator strives to tailor its promotional incentives in such a way so as to cover a larger spectrum of player preferences. For example, fans of the game of 21 are in for an exclusive blackjack bonus of £5. It may not sound like much but one can hardly frown upon receiving free monies for playing their favourite card game.
This is how it works. You log in, opt in for this offer, and spend a minimum of £20 of your personal funds on the live blackjack variations. If you are lucky enough to hit five naturals during the day, you are rewarded with £5 for your feat. Ten naturals on the same day can earn you as much as £20 in bonus monies. The bonus is credited to winning players’ accounts within a 24-hour period. Please note that is offer is available exclusively over email invitations and is reserved for the most loyalty players at 32Red. If you have not received an invitation, you will not be eligible for the free funds even if you opt in for the offer and obtain the needed number of naturals within the same day.
General Bonus Terms
When claiming a 32Red bonus, players are generally expected to cover a specific playthrough before the winnings accrued with the bonus become withdrawable. With the No Deposit bonus, topping up one’s account is needed to release the winnings. The aim here is to prevent customers from abusing the promotions by claiming the bonus, withdrawing it, and leaving the casino for good.
The winnings associated with the bonuses are not immediately sent to the cash balance of the participating player but remain in the bonus balance at first. Most bonuses at 32Red have a playthrough of 30x their amount. One of the exceptions is the First-Deposit Bonus where the playthrough is 40x the bonus amount. For example, if you have deposited £20 and have received £32 in bonus credits, you need to rebet this amount 40x and respectively spend £1,280 from your real-money balance. Only then would the winnings be cleared from the bonus balance and moved to your cash balance.
Participants in the promotional incentives at 32Red should become acquainted with the various games and how betting on them contributes to the clearance of the playthrough. You can check our table with game weightings to see how much each type of game contributes. In general, playing slots, Keno, and scratch cards is the fastest way to cover your playthrough as their contribution is 100%. If a certain player initiates a withdrawal from their cash balance before meeting the requirements, the bonus will be voided.
Limits apply to bet sizing as well. When you play with bonus monies, 32Red prohibits you from placing wagers that exceed the maximum amount of £6.25. Players can claim only one welcome bonus, which is non-refundable and cannot be transferred to other customers’ accounts. Also, customers cannot combine and use several bonuses at once. For example, if you have claimed the No-Deposit bonus, you need to first exhaust it entirely, make a deposit to cash out your winnings, and then redeem another bonus. At 32Red, the two welcome bonuses expire after a period of seven days following their redeeming.
|Type of Game||Contribution Percentage towards the Playthrough|
|Table Poker Games||50.00%|
|Wheel of Riches||50.00%|
|Live Caribbean Stud||50.00%|
|Roulette (except for the French variation)||20.00%|
|Blackjack (except the variations below)||10.00%|
|Caribbean Draw Poker||10.00%|
|Vegas Three-Card Rummy||10.00%|
|Multi-Hand Hold’em Poker||10.00%|
|Casino Hold’em Poker||2.00%|
|Texas Hold’em Bonus Poker Gold||2.00%|
|Hi-Lo 13 European Blackjack Gold||2.00%|
|Vegas Single-Deck Blackjack||2.00%|
|Vegas Strip Blackjack||2.00%|
|Vegas Downtown Blackjack||2.00%|
|Atlantic City Blackjack||2.00%|
When using the services of an online casino like 32Red and depositing actual money, players would naturally insist on using secure and trusted payment solutions. Banking at 32Red is safe and convenient as the operator has tailored its cashier to its customers’ needs. It takes pride in its user-friendly banking menu which allows you to deposit funds on the fly and start playing right away.
The website supports an exhaustive list of banking options, including credit/debit cards, prepaid vouchers, virtual debit cards, wire transfers, and e-wallets. Banking at 32Red is quick, user-friendly and flexible. If you are not sure about something related to the banking transactions, consider using 32Red’s Live Chat function. Below are some of the most popular and commonly employed banking methods at 32Red.
Credit and Debit Cards
Credit and debit cards in the Top 3 of the most popular casino banking methods. This popularity is to be attributed to the high level of security and convenience the cards offer. Deposits are instant so you can start on your online casino journey in no time.
At 32Red, players have the freedom to use cards by the brands Visa, Visa Electron, MasterCard, and Maestro – the casino works perfectly with all of them. The only thing 32Red wants from you when using this method is to register your card at the website by entering its expiry date, number and of course, your first and last name. The card you register should be in your own name and not in somebody else’s. Cards can be used by players from most countries 32Red accepts registrations from.
The moment you initiate a payment with the method, the gambling operator will kindly ask you to verify the card to ensure you are its rightful owner. The most common way of verification is to send some copies of your ID, the front and back of the card, and a recent utility bill of yours. After the verification is done, you will be able to start depositing, betting and after that, making withdrawals. What’s more, there are no transaction fees and you can register up to three different cards. Card payments at 32Red are conducted in a range of currencies, including GBP, USD, CAD, EUR, SEK, and NOK.
Neteller is an electronic wallet, in which you can load money from your bank account or your credit and debit cards, for instance. Users rank it as one of the best digital wallets since it is very easy to use and is completely safe. The digital wallet is available in many countries around the world and works with many of the currencies, which supported by 32Red.
Just go through the stress-free registration at the Neteller website and start using it as your banking method in the online casino. When choosing Neteller as a preferred banking method, players will be redirected to its log-in page. Therefore, the financial security of each player is provided, since they are not giving away any personal information while making a payment. Neteller offers you a user-friendly interface and ensures your stress-free gambling experience at 32Red Casino. It comes with no deposit or withdrawals fees, which is perfect for casino players looking to save up on transaction expenses.
Skrill is similar to Neteller in many ways since it, too, is an e-wallet. It ranks as one of the most preferred payment methods out there, one that is completely safe to use for the purpose of interactive gambling. It is a piece-of-cake to use and can be topped up with money from your bank account, credit or debit cards.
In terms of deposits and withdrawals, it has no fees and the funds are immediately available in your 32Red real-money balance. You should check the list to see whether or not it is approved in your country. It also does not work in all jurisdictions – for example, residents of Canada and Japan will not be able to use Skrill’s services to top up their 32Red accounts.
Additional Banking Options and Methods
32Red has been offering its services for many years. And since it is one of the pioneers in that business, it certainly has much to offer in terms of stress-free player experience. Take into consideration that the above-mentioned banking methods are just some of the ones 32Red offers. Other supported banking methods include ecoPayz, PayPal, Paysafecard, Entropay, and bank wire transfers.
All of them are convenient to use and accepted by the casino, but you should bear in mind that some of them are restricted to local use only and do not apply to all countries. PayPal is a good example since it is mostly used in the UK, Finland and Sweden, but is not available in countries like Germany, Canada, the Netherlands, and Japan.
At the moment of writing, 32Red supports all of the following currencies – GBP, USD, EUR, AUD, CAD, NOK, RUB, SEK, JPY, and CHF. Normally, deposits are instantly transferred; an exception is the bank transfers where the transfers are completed within several business days. There are no fees on withdrawals either, unless your account’s balance is below the minimum amount of £10, in which case 32Red will charge you £5. Consider checking the table below for any additional information considering the currencies, availability, limits, and timeframes.
|Banking Method||Minimum/Maximum Deposits||Minimum/Maximum Withdrawal||Deposit Timeframes||Withdrawal Timeframes||Supported Currencies||Supported Countries|
|Visa||£10.00||£10 – £120,000||Instant||3 to 5 business days||GBP. USD, EUR, CAD, NOK, RUB, CHF, SEK, JPY||Most Accepted|
|Visa Electron||£10.00||£10 – £120,000||Instant||3 to 5 business days||GBP. USD, EUR, CAD, NOK, RUB, CHF, SEK, JPY||Most Accepted|
|MasterCard||£10.00||£10 – £120,000||Instant||3 to 5 business days||GBP. USD, EUR, CAD, NOK, RUB, CHF, SEK, JPY||Most Accepted|
|Maestro||£10.00||£10 – £120,000||Instant||3 to 5 business days||GBP. USD, EUR, CAD, NOK, RUB, CHF, SEK, JPY||Most Accepted|
|Entropay||£10.00||£10 – £120,000||Instant||3 to 5 business days||GBP, USD, EUR, NOK, CAD, SEK, JPY, RUB, CHF||Most Accepted|
|PayPal||£10.00||£10 – £120,000||Instant||Within 24 hours||GBP. USD, SEK, EUR||The UK, Finland, Sweden, Austria, Ireland|
|Neteller||£10.00||£10 – £120,000||Instant||Within 24 hours||GBP, USD, EUR, CAD, NOK, CHF, RUB, SEK, JPY||Most except Canada and Japan|
|Skrill||£10.00||£10 – £120,000||Instant||Within 24 hours||GBP, EUR, USD, CAD, NOK, SEK, CHF||Most except Canada and Japan|
|ecoPayz||£10.00||£10 – £120,000||Instant||Within 24 hours||GBP, USD, EUR, RUB, CHF, CAD, SEK, NOK||Most Accepted|
|Paysafecard||£10.00||N/A||Instant||N/A||GBP, EUR, USD, NOK, SEK, CHF, CAD||Most except Japan|
|Bank Wire Transfers||£10, $/€20||£100 – £120,000||3 to 5 business days||1 to 5 business days||GBP, EUR, USD||Most Accepted|
Loyalty and VIP Programme
32Red really knows how to keep its players happy and content. The casino shows its appreciation towards its customers by automatically enrolling everyone into its loyalty programme, called the Red Ruby Rewards. Every time the customer places a real-money wager, they are granted Red Rubies as 32Red refers to the programme’s loyalty points.
The VIP experience starts when you register and start betting. For each game you play, you will be given Red Rubies bonus points. The cumulative stake is calculated on the basis of game type which will get you more slowly to the top of the loyalty ladder. There are five loyalty tiers – Bronze (the starting point), Silver, Gold, and Platinum.
The bonus points can be redeemed for casino credits to play at no charge with. Points are exchanged at the rate of 1,000 Red Rubies for 10 free casino credits. The higher you climb up the loyalty ladder, the bigger the perks you are in for. Those who reach the Gold tier are eligible for personalised promotions. Also, players are expected to collect enough Red Rubies per month to maintain their current loyalty levels.
There is also a special VIP programme, called Club Rouge, but you get there only by exclusive invitation from the VIP managers who will be thoroughly monitoring your gaming experience. Logically, only the most loyal patrons are invited to Club Rouge or in other words, those who play frequently and invest more of their money in the available games. Once a given player reaches the Platinum level in the Red Ruby Rewards scheme, they are considered for invitations in Club Rouge. Members enjoy a number of benefits like enhanced deposits, free tickets for sporting events, and private boxes at said events. Above all, they can collect Red Rubies at a faster pace thanks to the increased exchange rates and convert their points into actual withdrawable cash.
Software and Games Selection
32Red is not called ‘Casino of the Decade’ for nothing. The gambling operator has teamed up with some of the most experienced casino software developers out there. Many of the games have been treated by Microgaming, the developer responsible for the launch of the first ever interactive casino in the world. With a top brand like this one, it is pretty obvious that 32Red players will not be disappointed and even the fussiest and most pretentious customers will be absolutely satisfied. The visual and audio quality of the games is tailored to meet the highest of standards. It does not matter whether customers prefer low or high stakes as there is a separate section at 32Red, containing games suitable for high-rollers.
There are over 150 slots to choose from, with some of the most popular titles being 108 Heroes, Ariana, and the slots from the Titans of the Sun series. All of these games impress with spectacular quality and useful features like special symbols, free spins, and bonus side-games. There are even games for TV fans – some of the most popular slots offered by 32Red are Jurassic World, Terminator, Bridesmaids, and Game of Thrones. Any recreational player has probably dreamt of hitting a seven-figure jackpot at one point or another. At 32Red, this dream can become reality as there are 15 progressive jackpot games, such as Mega Moolah and Major Millions.
Some of 32Red’s table games include blackjack, roulette, baccarat, craps, and casino poker. Roulette fans will most definitely appreciate the French, European and American variations of the game of chance. There are over 40 variants of the game of 21, including Vegas Downtown and Atlantic City Blackjack by Microgaming.
Video poker is also on offer, with classics like Jacks or Better, Aces and Faces, and Deuces Wild. What is more, there are regular tournaments in which players can show what they are really capable of and snatch off a tasty share of the prize pools. The gaming selection could be directly downloaded to a computer via the free client or users can instantly start playing one of over 500 flash games directly in their browsers. The Microgaming downloadable client is compatible with Windows-based devices only.
The casino is also available in a mobile format. You can load the lobby in the browser of your smartphone or tablet if you are short of storage space. Those who can afford to spare some space on their mobile phones can download the dedicated Android and iOS applications where they can find over 100 of the hottest slots and table games available at 32Red.
32Red has much to offer in terms of live action. There is a Live Dealer casino, where you can find classic games like baccarat, blackjack, roulette, and Casino Hold’em. The games are streamed in real-time directly to your desktop computer’s screen and are hosted by actual dealers and croupiers you can interact with while sitting in your armchair.
32Red has been in the online casino business since 2002 and is considered one of the pioneers in this field. It has proved to be one of the most trustworthy operators on the international gambling market. In the span of all these years, it has managed to build a solid reputation, which it is constantly protecting. The online casino is owned and operated by the famed Kindred Group, which is also in charge of another leading Microgaming online casino, Roxy Palace. There are two acclaimed regulatory authorities that oversee the operations of 32Red, one of which is the Gibraltar Gambling Commission. The latter is responsible for the international operations of the casino.
A second license has been issued by the UK Gambling Commission, granting the operator the right to provide its services and products on the local, UK market. These two licenses ensure that 32Red is fair to its customers and provides them with utmost security. All banking transactions are protected with special encryptions to keep them safe from any malicious attempts at identity theft and misappropriation. All games are certified as fair by eCOGRA. 32Red is also promoting responsible gambling. Each player can take control over their gambling activity through the use of various session reminders, deposit limits, and time-out settings.
Any acclaimed casino of the calibre of 32Red must have adequate, quick, and highly professional customer support. This is precisely what 32Red does as it offers round-the-clock customer service, including during the holidays and weekends. The ‘guys behind it’ are easy to reach, which is something crucial for the quality of one’s online gaming experience. If players are having problems, have any sort of question, or something is wrong with their payments, they can always contact 32Red’s customer support to receive instant, polite and competent answers to their questions.
The support staff has gone through special training so that the agents are fully capable of dealing with any sort of inquiry. In addition, the FAQs section is pretty bulky in terms of content. You can type your question into the search engine of the FAQs section to obtain quick and fuss-free access to the information you need. You can also send a fax or call a support agent as there is a list of telephone numbers on the website of 32Red. The numbers for Canada, the UK, Germany, and Japan are toll-free. Emailing your query is also among the contact options.
The swiftest method of ensuring a trouble-free gaming experience is using the Live Chat functionality of 32Red. All you have to do is type in your e-mail, your name and the subject of your enquiry. In less than a minute, you will be having a chat session with the professionally trained staff. They will quickly resolve any of your problems so that you can resume your gaming journey without any hitches. Customer satisfaction is a top priority of 32Red so customer support is something you should not worry about.